Modern bright décor is found throughout this hotel convenient to Williamsburg's Pottery and outlet malls. Take a few minutes to relax on the shady patio.
Smoke free premises. 118 units. 5 stories, interior corridors. Accessibility (Call).
Pros: The friendliness and helpfulness of the staff was amazing. We were greeted by a smiling face and made to feel welcome by the desk attendant. Loved having a refrigerator, microwave, & Keurig coffee maker in my room. The full-spread, hot breakfast was delicious and offered some healthy alternatives to traditional biscuits, sausage, & eggs. Amenities were wonderful!
Cons: Could have used a little more counter space in the bathroom.
10.0
Shirleta
Exceptional
family with young children
09-21-2016
Pros: Staff was was extremely courteous. The facility was clean. The bed was comfortable.
Cons: N/A
10.0
Clifton
Exceptional
mature couple
09-16-2016
Pros: Room was excellent.
Cons: No DVD in room
9.2
Staci
Wonderful
family with young children
09-04-2016
Pros: Free breakfast was very good. It had a nice variety.
Cons: Pool could have been a little cleaner.
5.0
Catherine
Fair
family with young children
08-19-2016
Pros: They has a very variety of food.
Cons: Kept running out of food, eggs, sausage, etc. The pancakes taste like plastic.
9.0
Bernard
Wonderful
Family with Young Children
08-14-2016
Pros: Clean, new, nice pool
Cons: Mold on the shower curtain
9.2
Meredith
Wonderful
review category group of friends
08-10-2016
Pros: Newness of property and Andrea-front desk ckerk
Cons: Need a bigger pool and add a spa!
7.9
Leslie
Good
family with older children
08-08-2016
Pros: Clean and comfortable
Cons: They did not get my traveling request from booking.com that I needed adjoining rooms . At check in , I made the request again ,and thought I was getting the connecting rooms only to find out I did not. :(
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
08-07-2016
Pros: Hotel staff, cleanliness, location and price.
Cons: N/A
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
08-06-2016
Pros: Location, staff, price and cleanliness.
Cons: N/A
9.6
Derrick
Exceptional
review category group of friends
08-02-2016
Pros: Location/ food/ comfort
Cons: It was overpriced thru booking.com. Could have gotten a cheaper price by calling direct.
10.0
Ariana
Exceptional
young couple
07-17-2016
Pros:
Cons: The breakfast could have been better, good selection but I wish it was better quality :(
Also wish the towels got reused but both minor things.
I rate my stay an overall 10/10 !!! I highly recommend this hotel; worth every dollar
10.0
Tarek
Exceptional
Family with Young Children
07-11-2016
Pros: Clean
Cons:
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
07-04-2016
Pros: Breakfast was great. Room was immaculate and quiet. TV was HD quality with excellent channel selection. Entire hotel was NON-SMOKING which means everything to a non-smoker.
Cons: Absolutely nothing.
10.0
Verified Hotel Guest
Exceptional
04-23-2016
Pros: Excellent and friendly staff!
Cons:
9.6
Dennis
Exceptional
mature couple
03-04-2016
Pros: Very clean, and the décor bright and new. The staff, particularly Taylor at the front desk , were pleasant and efficient. Also, the convenience to 64 was wonderful.
Cons: I already told the front desk, but I'll repeat. The breakfast bar was good, except there were no raisins or brown sugar for the oatmeal.
10.0
Robert
Exceptional
Family with Teens
02-24-2016
Pros: This Hotel was like brand new and the Staff was extremely helpful. Enjoyed our stay immensely.
Cons:
10.0
Evelyn
Exceptional
solo traveller
02-09-2016
Pros: Quiet. Lacation. Breafast. Room
Cons:
10.0
Karen
Exceptional
mature couple
01-19-2016
Pros: Staff at registration and dining were great
Cons:
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
01-06-2016
Pros: The pool was really nice and the building seems new or recently renewed.
Cons: Crappy breakfast and staff totally overwhelmed by the amount of people. Inattentive front desk staff who doesn't care about their guests. I even had to submit a dispute through my credit card after realizing that they overcharged me.
8.3
Coty
Very Good
young couple
01-03-2016
Pros: Modern styling and comfy beds
Cons: Small bathroom, not big enough for 2 poeple barely to get ready and bad lighting. Pictures make room and bathroom seem bigger than it is.
10.0
Verified Hotel Guest
Exceptional
01-02-2016
Pros: Staff was very friendly & professional.
Cons: Exercise room did not have any weight training machines.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
12-29-2015
Pros: Very clean facility and friendly staff.
Cons: Breakfast is crowded. Suggest to supply more staff in morning breakfast time.
5.8
Charles
Okay
young couple
12-29-2015
Pros: Very new and clean
Cons: Walls are paper thin. We could hear or neighbor coughing. Pillows were lumpy and I expected a more comfortable bed for such a new hotel.
They ran out of breakfast. .. everything. .. pancakes, eggs, sausage, milk, everything. We brought it to their attention and left or room number- no management contact to even apologize. We let them know again at check out and they said a manager would call us that day. .. 2 days later and still haven't heard from them m
7.9
Karen
Good
mature couple
12-29-2015
Pros: Friendly staff
Cons: the bed was really uncomfortable.
8.3
Thomas
Very Good
mature couple
12-15-2015
Pros: Exercise room and pool
Great breakfast
Cons: None
5.0
Dennis
Fair
family with young children
12-13-2015
Pros: Location
Cons: Staff, traveling with 2 year old had been in road all day checked in after 9PM and had forgotten milk for baby. Asked staff for a small carton of milk from the breakfast room and she told me she didn't have access, yet the next morning she is running the breakfast area and has keys for everything.
10.0
Julie
Exceptional
solo traveller
12-08-2015
Pros: Great hotel. Clean and comfortable. Close to downtown without all the traffic. Fabulous staff.
Cons: Liked everything. No negatives during my stay.
10.0
Kelsey
Exceptional
young couple
11-02-2015
Pros: The room was very nice. The bed slept great.
Cons:
10.0
Judy
Exceptional
mature couple
10-30-2015
Pros: We loved our stay, breakfast was good, very helpful and friendly staff!
Cons: Nothing!!!
9.2
Carol
Wonderful
mature couple
10-03-2015
Pros: Loved the layout & decor. Staff was very nice.
Cons: There was duck poop on the entrance mat that I stepped in. Yuch! Most of it had been scraped off & was dry. What I stepped in was moist!
Pillows were marked with embroidering "firm", but were not firm.
10.0
Brenda
Exceptional
mature couple
09-16-2015
Pros: location
Cons:
9.0
Verified Hotel Guest
Wonderful
08-25-2015
Pros: Convenient to the places i was visiting the weekend. Very clean hotel, staff was super friendly. Hotel room was quiet even though we had the room in the first floor (room 110) closest to the elevator. Convenient to late night eateries.
Cons: Parking was limited. I ended up having the option of parking illegally in a handicapped parking spot or just parking in the front of the hotel. Not sure if other guest had more than 1 vehicle or if enough parking was allocated during construction
6.5
Busch
Pleasant
family with older children
08-25-2015
Pros: Comfortable beds. Newly renovated
Refrigerator in room
Cons: Bathroom could be cleaner. Floor not cleaned shower mold
Dark dreary decor
8.8
Jeff
Excellent
family with young children
08-12-2015
Pros: The modern feel and cleanliness of the property. Enjoyed off the beaten path and access to the main roads and highway.
Cons: the squeaking bed, the cheap feel of the bathtub and the soaps/shampoo were not favorable
Staff was very friendly but disorganized during checkin
9.2
Anonymous
Wonderful
family with older children
08-09-2015
Pros: Easy access to I-64, quiet, Walmart, Starbucks, etc. within 1 mile. Staff was waiting for me and had room ready for early check in as coordinated by booking.com.
Cons:
5.8
Anonymous
Okay
mature couple
07-28-2015
Pros: Comfortable bed and pillows
Cons: The room wasn't cleaned ...bed was just made didn't change sheets!
10.0
Exeario
Exceptional
family with young children
07-21-2015
Pros: The overall facilities are very nice.
Cons: No bacon during breakfast.
9.6
Sierra
Exceptional
family with young children
07-15-2015
Pros: We loved everything. The room was clean, The bed was comfortable. We loved the pool hours. Over all, it was definitely worth it.
Cons: I requested an early check in since we were coming from out of town. But I never received notice if we could check in or not. But when I got there I had to come back "closer to 3"
8.3
Antonio
Very Good
family with young children
07-07-2015
Pros: pool is big clean and warm, seems clean, like the leaf tile in the rest room, nice contemporary design, parking ample, very nice staff
Cons: There is not enough keys "staff ran out", towels in the pool too small and scarce, reminder on lost towel, items too threatening, breakfast is good but needs more choices ? oatmeal, shower head spread too wide even if adjusted, no sink outside of bathroom
9.6
Historynerd
Exceptional
family with young children
07-01-2015
Pros: We loved the indoor pool. We swam even though it rained :-)
Cons: The breakfast...wish they had a waffle maker and omelets
2.5
Zeal
Poor
young couple
06-03-2015
Pros: nothing.
Cons: Its cleanliness is 9.0, however, you can find the hand basin with disgusting grey and brown substance.
Also, when booking my room, I was given the option to choose between one king-size or two queen-size bed room as long as they are available. It turns out that I have to pay $20 more to switch to a king size room. Yes the king size room is available, but I have to pay more than described on the web site.
10.0
Draper
Exceptional
young couple
05-26-2015
Pros: Pool and staff
Cons: Shower head not good
5.4
Anonymous
Fair
family with older children
05-26-2015
Pros: Location was good in terms of ease of navigating to/from hotel and local attractions/dining/shopping. Traffic was very light there, which was significant given it was Memorial Day weekend.
Cons: Hotel tried to charge me $50 more than the Booking(dot)com quoted rate. That took two days to correct. Management was courteous about trying to fix it, though.
9.6
Christie
Exceptional
family with older children
04-22-2015
Pros: The bed was comfortable and staff was friendly.
Cons: Location was a little far from center of town buy it was quite.
10.0
Ricco
Exceptional
solo traveller
03-31-2015
Pros: When I arrived to the hotel to check in, I was greeted with a smile. The room was clean and nothing to complain about. A great stay!
Cons:
10.0
Anonymous
Exceptional
solo traveller
02-28-2015
Pros: My room and the bathroom was spotless with what looked like new upgrades. The layout and design of the entire lobby was really nice. The breakfast area was super clean and the customer service was excellent!
Cons: There was nothing I remember that was negative about my experience.
8.8
Marion
Excellent
family with older children
02-17-2015
Pros: Had to change rooms staff was quick to handle everything
Cons: Room wasn't ready till 300PM
10.0
Karen
Exceptional
mature couple
01-25-2015
Pros: The room the free breakfast. Easy access to the room.
Cons:
10.0
Diana
Exceptional
mature couple
01-21-2015
Pros: The hotel was clean, modern and very comfortable. We were only there for one night but will definitely stay there again. Staff very pleasant, breakfast just right and enjoyable.
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