Comfort Suites Airport

AAA Inspector Rating
8.7
Excellent
55 Guest Ratings
12570 Jefferson Ave
Newport News, VA 23602- Map It
Photos
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AAA Inspector Notes
This hotel's central location is convenient to many dining and retail options as well as the airport. Units are large with a comfortable sitting area. Smoke free premises. 104 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 255, 1 mi n. 12570 Jefferson Ave 23602.
Pool
indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 49
10.0
Eileen
Exceptional
solo traveller
08-23-2016
Pros: Comfy beds and pillows.
Cons:
10.0
Sandra
Exceptional
family with young children
08-13-2016
Pros: The location was excellent.I will be back.
Cons: Cover for the smoking area.The elevator sounded horrible.
8.8
Paul
Excellent
family with older children
08-10-2016
Pros: Great location with in walking distance of food and shopping. Nice friendly staff, good free breakfast .
Cons: Nothing it was a good hotel we had a good stay.
2.9
Myra
Poor
family with older children
08-10-2016
Pros: Hated staying at comfort inn.
Cons: We made reservations months in advance and I called to confirm 3 times prior to leaving our state weeks apart and everytime we were assured that we would have 2 beds and a pullout sofa bed but when we arrived the staff did not want our reservation numbers and told me they never had a room like that. This hotel didn't care that we did not have a cot, a sofa bed, nor a air mattress. Our Ford family reunion registered there many-many months in advance and we were also promised to have rooms in the 15 block and side and we ended up spread from the 1st. floor to the 4th floor. I can assure you we will never return to any comfort inn suites.
2.9
Myra
Poor
family with older children
08-10-2016
Pros: The eggs were good the only day they were available Sunday 8-7-2016. The stay was the worst I have ever experienced.
Cons: Staff should have offered a sofa bed, or a cot or air mattress to accommodate my family. We were promised 2 beds and a pull out sofa bed and we called 3 time s prior to check in for our Ford family Reunion. We all were also promised to be in the 15 block right next door to one another and we were spead out over 4 floors. We will never return to STAY AT ANY COMFORT SUITES AND OR COMFORT INN! I will never recommend this chain of hotels and anyone i encounter that is thinking about staying with you all I will recommend anywhere else!
Showing reviews 1 - 5 of 49