Conveniently located at a mid-spot on the Peninsula along I-64, this hotel was fully renovated in 2016 and features contemporary decor in shades of blue and gray.
Smoke free premises. 122 units. 5 stories, interior corridors. Accessibility (Call).
I-64 exit 258B (US 17), just s. 943 J Clyde Morris Blvd 23601.
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pros: I was able to check in early i arrived at around 10am after a 3.5 hour flight check in was 3pm i was able to check in upon arrival
Cons: Construction was being done i was unable to open my curtains due to my window being where they were working on the roof. I was woke up early each morning due to the construction. Was denied late checkout was told i had to pay extra
8.0
Anonymous
Very Good
08-11-2017
Pros: Room was clean. Entrance was neat and inviting.
Cons: Undergoing renovations. Area near breakast area looked a little shabby. Exercise room was too warm; no fan to circulate air.
7.0
Anonymous
Good
08-11-2017
Pros: all good ... HI express cinnamon rolls!
Cons: all good
5.0
Anonymous
Fair
08-11-2017
Pros: The hotel was clean. It was a convenient location.
Cons: The breakfast room was small and several of the days I was there it was full. The fitness room was in very poor shape. One treadmill did not work and the other treadmill was in very poor condition. The tv in the fitness room did not work at all.
3.0
Anonymous
Poor
08-11-2017
Pros: The decor was somewhat current.
Cons: The staff seemed out of touch and to busy on personal cell phone.That is probaly why I was charged twice....Noticed the extra charge on statement and had it reversed.Also the bed was the worst I have everrrrr experienced in my life. That bad.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The breakfast tasted fresh, and had a better selection than most other hotel chains.
Cons: The pool was temporarily out of service.
7.0
Anonymous
Good
08-11-2017
Pros: staff was welcoming
Cons: indoor pool was extremely cold and non of the machines in the gym worked
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel employee was really sweet. She was very helpful
Cons: No
7.0
Anonymous
Good
08-11-2017
Pros: The friendly staff members.
Cons: The room was small and not enough walk space from the beds to the bathroom. The air vents were outdated. The shelf where the tv was stored had cabinets that wouldn't stay open. It was not worth the price in our opinion. A little more luxury was needed!
8.0
Anonymous
Very Good
08-11-2017
Pros: Room was very large and very up to date
Cons: Free coffee was not comparable to Starbucks but don't let that stop anyone from staying at this nice place.
7.0
Anonymous
Good
08-11-2017
Pros: Hotel was clean and staff were friendly, breakfast was okay, pool should have been good...equipment in the gym was out of service. otherwise it is an okay hotel to stay...cant complain
Cons: Equipment in the gym was not working. no Jacuzzi. Breakfast should have been better
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice lady at reception
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Easy check. Nice staff. Great location to my destination.
Cons: There were a few spider webs on the ceiling. Other than that the stay was great.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was clean and it was smell great and the staff was very helpful will stay there the next time I go pick up my grandkids
Cons: No everything was good the hotel was clean and the floor that I was going was just renovated
10.0
Anonymous
Exceptional
08-11-2017
Pros: The renovations were beautiful!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was clean and the location was definitely a plus. We had a great time during this stay. The front desk staff was very helpful and we enjoyed our stay.
Cons: We came down to get some breakfast and they started cleaning up 30 minutes before they were set to close. I couldn't understand that. I know they want to leave, but if its supposed to be until 10, why close @ 9:30. One drawback I did not like.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: elevator didnt work
7.9
Anonymous
Good
03-30-2016
Good
Pros:
Cons: Bathtubs need to be cleaned better. Found several hairs in the bathtub.
7.5
Anonymous
Good
03-29-2016
Good bargain
Pros: Location
Cons: Nothing
10.0
Anonymous
Exceptional
07-17-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
04-20-2017
Good
Pros:
Cons:
8.8
Anonymous
Excellent
02-27-2017
Fabulous
Pros:
Cons:
8.3
Anonymous
Very Good
01-01-2017
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
07-24-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
05-26-2016
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
02-16-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
07-23-2017
Nice and convenient
Pros:
Cons: Parking at night was a nightmare !!! I also didn't like the shower. The floor needs to be repaired and it could have been cleaner than it was.
10.0
Anonymous
Exceptional
07-16-2017
Convenient place for a stop...
Pros: Breakfast provided a good variety. Even my fitness guru, healthy eating daughter could find something to eat.
Cons: The way the doors close to each hotel room was so loud.
10.0
Anonymous
Exceptional
07-12-2017
Very comfortable stay
Pros: Great customer service and not sure if breakfast was serve, no comment or communication regarding breakfast, but overall excellent stay
Cons:
10.0
Anonymous
Exceptional
07-08-2017
Very happy with this location
Pros: Was very close to I-64 and the City Center was just a couple miles away.
Cons: The Hotel was excellent, and I was very happy with the staff. My complaint is with this booking.com. I did not receive the rate advertised and overcharged me $90. I will do my best to never use this site again. I reported this false advertising to the staff at Holiday Inn.
6.3
Anonymous
Pleasant
07-05-2017
The experience was not the...
Pros:
Cons: The front desk staff were awful. Were not informative. The manager was very nice. He straightened all of the issues that I had. The maids were very good. They made sure that the room was taken care of at all times.
10.0
Anonymous
Exceptional
07-02-2017
Amazing!
Pros: Absolutely loved the pillows! Staff were incredibly friendly; always had a smile.
Cons: 1/2 dryers was not working.
10.0
Anonymous
Exceptional
06-26-2017
Great hotel
Pros: N/a
Cons: No waffles, could of had a better breakfast selection
10.0
Anonymous
Exceptional
06-24-2017
Everything was marvelous and I...
Pros: Everything
Cons: Good
8.8
Anonymous
Excellent
06-20-2017
Fabulous
Pros: All of it
Cons: Air conditioner too loud
10.0
Anonymous
Exceptional
06-12-2017
The Smart Choice to Stay...
Pros: The bed and the pillows were incredibly comfortable, and the water pressure in the shower was very good as well. Also, the complimentary breakfasts I had were better than most other hotels offering complimentary breakfasts.
The staff was awesome - very friendly and helpful. They all seemed to enjoy whatever their position was, which to me, is a sign of excellent management.
Cons: No complaints whatsoever. It met and exceeded my needs.
10.0
Anonymous
Exceptional
06-09-2017
This hotel made attending our...
Pros: The room and staff were wonderful. It was graduation weekend so the hotel was packed but the hotel staff were friendly and attentive to our needs. The eggs were extra fluffy and the bed was divine.
Cons: I have no complaints.
7.1
Anonymous
Good
05-06-2017
Typical hotel of moderate quality
Pros: The property is kept clean but is a bit run down. It's located at the intersections of two very busy highways and can get quite noisy depending on the room's location. I asked to switch rooms b/c of the noise and also b/c the knob on the air-conditioning unit was broken and it was impossible to control the fan noise. The staff was very helpful in trying to find me another room but their first attempt resulted in a room that lacked window blinds and had a disagreeable odor, after which I finally got a decent room. Breakfast is 'help yourself' buffet type and the food is not very attractive, but I may have higher standards than most in terms of food. It is bothering to see that hotels continue to use plastic/styrofoam eating utensils/plates! Would it be so difficult to have reusable dishes? If I were to go back to Newport News, I probably try a different hotel.
Cons:
10.0
Anonymous
Exceptional
04-26-2017
First time in Yorktown.
Pros: Clean, updated, great staff
Cons: NA
10.0
Anonymous
Exceptional
04-19-2017
Best stay ever
Pros: The bed was beyond beautiful and the room was huge for the price ! It was so amazing the most comfortable bed I've ever been in and the bathroom was a dream
Cons: Nothing !
9.2
Anonymous
Wonderful
04-10-2017
Superb
Pros: Bed was very comfortable. Room was clean and very spacious. Breakfast was good and well stocked.
Cons:
8.8
Anonymous
Excellent
04-06-2017
Fabulous
Pros: Nice location & my room was very comfortable!
Cons: Had to wait 45 mins. before i could check in. & one staff member had nasty attitude.
10.0
Anonymous
Exceptional
03-24-2017
I love Holiday Inn
Pros: The staff was so friendly . The halls were so clean . It smelt so fresh ! It was so nice
Cons: I liked everything lol I just wish I had a jacuzzi in the room
8.8
Anonymous
Excellent
03-21-2017
Fabulous
Pros: The room was very nice & cozy! The room was very clean also! The two employees we're kinda rude. Really just the one with the short bob!
Cons: I didn't like that i had to wait like 45 mins. to check in my room. Room wasn't cleaned is themost reason y i had to wait 45 mins..!!
10.0
Anonymous
Exceptional
03-20-2017
Exceptional
Pros: I like the hotel as a hole in the location everything was perfect
Cons: everything was excellent
9.6
Anonymous
Exceptional
03-01-2017
Will stay again
Pros: The bed was definitely comfortable. In love with the renovations with the hotel. Annika was amazing at check-in.
Cons: Parking wasn't the best. Had to park on the side of the building.... yikes.
10.0
Anonymous
Exceptional
02-26-2017
Obstacles to Service? No problem...
Pros: Despite renovation and a hotel full of high school athletes, the staff remained cheerful, responsive and professional. Can't recommend enough.
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