Courtyard by Marriott

AAA Inspector Rating
8.7
Very Good
179 Guest Ratings
520 Plume St
Norfolk, VA 23510- Map It
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AAA Inspector Notes
This modern property occupies a prime location downtown adjacent to MacArthur Mall and the Tide light-rail line station. Smoke free premises. 140 units. 8 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between St Paul's Blvd and Bank St; downtown. Adjacent to MacArthur Mall; on The Tide light rail line. 520 Plume St 23510.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 179 guests
Showing reviews 1 - 5 of 50
10.0
Philip
Exceptional
mature couple
09-19-2016
Pros: All staff encounters were very pleasant. Staff was genuinely interested in what I shared with them and questions that I asked. Room was very clean and spacious. Pool on 6th floor was a real treat after a long day!
Cons:
3.8
Tab
Poor
young couple
09-15-2016
Pros: The assistant manager was very pleasant at the time of check out. The breakfast was rather expensive but well worth it.
Cons: The bedding was dirty. I called the front desk to ask a clean comforter and the gentleman brought me a blanket. He left and then came back with a fitted sheet!! I finally had to go down to the front desk a pick up a clean comforter myself.
5.8
Tonisha
Okay
young couple
09-15-2016
Pros: the hotel was very modern and up to date but still very average.
Cons: My trashcan upon entry had 3 used condoms in it. Felt totally disgusted after that, changed rooms but no apologies or anything to try to make up for such a gross encounter.
8.8
Samuel
Excellent
young couple
09-13-2016
Pros: The Décor The Staff The Accommodation's
Cons: The temperature in the room wasn't the most comforting I made a complaint after checking in as I headed out for the night but after getting in late in the night I decided being it wasn't unsuitably hot & the time at which I returned to the room was in the AM hours of the day to make the best of the situation I made no further complaints The pricing for parking Whoaaa!
10.0
Joel
Exceptional
young couple
09-08-2016
Pros: In my opinion this is hotel gets 5 stars . Fantastic staff and well kept rooms .
Cons:
Showing reviews 1 - 5 of 50