Courtyard by Marriott

AAA Inspector Rating
8.7
Very Good
302 Guest Ratings
520 Plume St
Norfolk, VA 23510- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.2
Public Areas3.2
ARATED
AAA Inspector Notes
This modern hotel occupies a prime location downtown adjacent to MacArthur Mall and the Tide light-rail line station. The lobby mixes contemporary style with traditional wood detailing. Smoke free premises. 140 units. 8 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between St Paul's Blvd and Bank St; downtown. Adjacent to MacArthur Mall; on The Tide light rail line. 520 Plume St 23510.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 302 guests
Showing reviews 1 - 5 of 50
7.4
Verified AAA Guest
Good
Solo
12-30-2016
This hotel sorely needs to be renovated. It also needs better supervision of its housekeeping staff. The first room that I was assigned was not clean so I asked to be moved. The room they moved me to, was not as clean as it could have been. The location was ideal and the staff that I encountered was pleasant.
Pros: Location, pool, gym
Cons: Dated rooms which would have been fine if the rooms were clean.
10.0
Dawn
Exceptional
Traveling as Couple
11-17-2017
Pros: Helpful staff, location, cleanliness and good-sized room. Also liked the options for free breakfast. All employees were friendly and efficient.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
11-17-2017
Pros: Location
Cons:
8.0
Lisa
Very Good
11-17-2017
Pros: price of $----for a king/sleep sofa was great--close to mall for dining and other shopping--that it had a pool and gym even tho' there wasn't time in our itinerary to use it
Cons: $19/day parking fee!--beds too soft for our liking (woke up with back aches like we do at most hotels with soft mattresses)--no microwave!--no continental breakfast!
2.0
Cynthia
Poor
11-17-2017
Pros: It was under major construction. Started at 8am. Stopped 6pm..did not clean room last night. The girl at the front desk was apologetic and gave us free breakfast. This was our first vacation in years...not a pleasant experience.
Cons: Under construction and 8am to 6pm..bang, bang, bang...exercise room..under construction. Was not relaxing at all. Very stressful...
Showing reviews 1 - 5 of 50