Courtyard by Marriott

AAA Inspector Rating
520 Plume St
Norfolk, VA 23510- Map It
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.2
Public Areas3.2
ARATED
AAA Inspector Notes
This modern hotel occupies a prime location downtown adjacent to MacArthur Mall and the Tide light-rail line station. The lobby mixes contemporary style with traditional wood detailing. Smoke free premises. 140 units. 8 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between St Paul's Blvd and Bank St; downtown. Adjacent to MacArthur Mall; on The Tide light rail line. 520 Plume St 23510.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 302 guests
Showing reviews 1 - 5 of 50
7.4
Verified AAA Guest
Good
Solo
12-30-2016
This hotel sorely needs to be renovated. It also needs better supervision of its housekeeping staff. The first room that I was assigned was not clean so I asked to be moved. The room they moved me to, was not as clean as it could have been. The location was ideal and the staff that I encountered was pleasant.
Pros: Location, pool, gym
Cons: Dated rooms which would have been fine if the rooms were clean.
8.0
Verified Hotel Guest
Very Good
02-16-2018
Pros: That it was in walking distance to other local attractions and food in the area.
Cons: Was not too happy with paying $20 a night to park, the rust in my bathtub, having to flush my toilet more than once after using it.
8.0
Cathy
Very Good
Business Traveler
02-16-2018
Pros: Friendly staff. Decent room.
Cons: Toilet not working
9.0
Jonathan
Wonderful
Business Traveler
02-16-2018
Pros: Location amenities, quality of staff and comfort of room
Cons: Liked everything
10.0
Anna
Exceptional
Solo Traveler
02-16-2018
Pros: The staff is amazing! The valet men out front knew me by name. During check in hotel employee was helpful, cheery and informative. Hotel employee in the bar was friendly and had great customer service skills. Every thing I needed was treated as a top prio
Cons:
Showing reviews 1 - 5 of 50