With comfortable rooms that offer fluffy white duvets, this property is adjacent to the Norfolk Naval Base and the International Terminals.
117 units. 4 stories, interior corridors. Accessibility (Call).
Pros: My daughter is a student at ODU so this was my 2nd stay and it has become my favorite hotel. The bed is sooo comfortable and the rooms are always so clean. The breakfast is very good too. I will be staying here again on Sept. 23rd.
Cons: The icemaker on the 3rd floor wasn't working and I didn't like having to go down to the first floor but it was a minor inconvenience.
7.9
Rebecca
Good
family with young children
09-08-2016
Pros: Staff was extremly polite, very quiet in the hotel
Cons: If there was a hot tub woulda been nice
10.0
Shanell
Exceptional
review category group of friends
08-30-2016
Pros: Excellent place to stay! Staff was courteous and friendly and hotel was clean excellent breakfast!!
Cons:
7.9
Martin
Good
solo traveller
08-30-2016
Pros: breakfast was ok
room was comfortable and big enough
good wifi connection
nice pool and gym options
parking in front of the building
very friendly and supportive staff
Cons: no beer available in the beverage dispenser ;-)
4.6
Michael
Disappointing
family with young children
08-30-2016
Pros:
Cons: The room I stayed in was damp for some reason. After complaining to the front desk and being passed on and left on hold a few times. I finally received someone that was willing to help. They sent house keeping to the room who changed the damp mattress and sheets in our room. It helped a little till we realized the dampness we felt was actually coming from the A/c unit in our room which was blowing moisture out like a humidifier. We just decided to turn it off and not have a/c in our room. We decided to be hot instead of all of our things wet. Also the pool was closed so no relief there. Absolutely would never stay there again.
7.9
Traci
Good
mature couple
08-28-2016
Pros: Loved the breakfast and the staff. Our room had condensation from the ac unit which made the floor wet and the manager Joshua made it right immediately. Rm 126. We were moved to Rm 417 nicer room.
Cons:
7.5
Grant
Good
solo traveller
08-19-2016
Pros: The breakfast had a lot of variety and the staff was pleasant.
Cons: Late cleaning rooms.
9.2
Anonymous
Wonderful
mature couple
08-17-2016
Pros: The staff were ALL so professional and friendly. The room was the cleanest, freshest smelling room I've stayed in in a long time. The young lady who ran the breakfast set up was such an enthusiastic, positive hostess with the mostest!!
Cons: Perhaps there are higher rates in summer because of the proximity to Virginia Beach, but we were surprised at the high rate in July.
9.6
Peter
Exceptional
mature couple
07-26-2016
Pros: Breakfast was ok.
Cons: Everything was fine, did not know I could bring my pet.
5.4
Adam
Fair
review category group of friends
07-12-2016
Pros:
Cons: Room wasn't ready at check in had to wait over two hours
10.0
Verified Hotel Guest
Exceptional
Family with Teens
07-07-2016
Pros: The staff members were very friendly and they went out of their way to provide what was requested by guess. continental breakfast was excellent.
Cons: No.
10.0
Lady
Exceptional
family with older children
07-07-2016
Pros: I liked how they were able to accommodate me for extra day. And how they keep us in the same room,without moving my family and self.
Cons:
8.8
Patricini
Excellent
family with young children
07-05-2016
Pros: Everything
Cons: None
6.7
Moe
Pleasant
mature couple
07-05-2016
Pros: Staff at front desk and overall the employee's where very nice
Cons: Plumbing was slow, and saw small ants in my room
9.6
Anonymous
Exceptional
family with older children
06-20-2016
Pros: Staff friendly
Cons: Pillows small
10.0
Ira
Exceptional
family with older children
06-15-2016
Pros: Nice rooms and amenities. Very nice staff.
Cons:
10.0
Amy
Exceptional
family with young children
06-13-2016
Pros: The staff was so nice and accommodating. Even helpful and friendly during a very late check in. Everything was clean and in order. Would choose this location again!
Cons:
9.6
Joel
Exceptional
family with young children
06-10-2016
Pros: It was clean, and had friendly staff. breakfast was good.
Cons:
8.3
Walter
Very Good
young couple
06-09-2016
Pros: Nice Hotel, Very clean.
Cons: Out of the way. Far from any public transport. Breakfast can be better.
10.0
Darya
Exceptional
Traveling as Couple
06-03-2016
Pros: It was convenient to the Naval Base. We had to be there super early to see our son deploy and it was perfect! The rooms were updated, clean, and comfortable. The staff was awesome! We would definitely stay here again and recommend it!
Cons: Nothing!
9.0
Verified Hotel Guest
Wonderful
Family with Teens
06-02-2016
Pros: The staff at this hotel is the friendliest I have ever seen at a hotel...and I have stayed at many!
Cons: The water in the pool was way too cold and the ice machine on the 3rd floor was inoperable. The serving area of the breakfast serving area is much too small for the number of people needing to use it.
10.0
Jessica
Exceptional
family with young children
06-01-2016
Pros: The breakfast was really good and the hotel made you feel really conmfortable
Cons: Nothing
10.0
Regina
Exceptional
solo traveller
05-31-2016
Pros: Everything!
Cons: Too much chlorine in the pool. My eyes were burning without entering the water
5.4
Mark
Fair
solo traveller
05-22-2016
Pros: The pool was good to go and the staff was friendly.
Cons: Room kind of smelled, especially the inside of the dressers. Just hung my cloths up on the shower curtain rod. Also was creeped out by a black bug that I killed, I was on the bed watching TV and felt it on my leg. Lastly, treadmill belt slips, almost broke my neck. I ended up getting a temp 7 day pass from Anytime fitness so I could run.
5.8
Margit
Okay
family with older children
05-21-2016
Pros: Beds very good, room tastefully appointed.
Cons: The plastic cutlery at the breakfast was unacceptable. If you have to use plastic, at least use some heavier cutlery,. The breakfast selections could have been amplier.
10.0
Michael
Exceptional
solo traveller
05-21-2016
Pros: Staff very friendly, informed, and helpful. Always greeted with a smile. The breakfast cook always checked to see if I needed any other food items/flavors etc.
Room was very clean, quiet, and comfortable.
Cons:
10.0
Monica
Exceptional
solo traveller
05-10-2016
Pros: The room was clean and comfy, I felt safe. Breakfast was great.
Cons: There was no refrigerator
7.9
Anonymous
Good
mature couple
05-10-2016
Pros:
Cons: Strands of hair were found on the bathroom floor and in the tub.
9.6
Vanessa
Exceptional
young couple
04-14-2016
Pros: Front desk staff was very friendly, helpful, and awesome
Cons:
9.2
Ivan
Wonderful
young couple
04-05-2016
Pros: Very nice hotel near the Naval base, very pleasant staff.
Cons:
7.1
Deniesha
Good
family with young children
04-04-2016
Pros: The staff seemed pretty nice.
Cons: Our room didn't have a working exhaust fan in the bathroom. One of the females who worked the front desk wasn't very reliant when asked to get something done. The room with the pool was very cold when we first got in there and if asked the girl for someone to help with that and my husband ended up having to find the thermostat himself and fixing the problem. I wish I could remember her name. She wore a scarf around her neck every time I saw her.
7.5
Geoffrey
Good
family with older children
04-03-2016
Pros: Very clean, comfortable beds, nice bathroom, friendly staff, very good breakfast, very convenient to ODU, great little Thai restaurant next door, as well as a Food Lion grocery store for drinks/snacks
Cons: A full-sized bed is just too small. My husband is 6'4", my 18 year old and 9 year old had to share a bed....two people just don't fit into a full sized bed. Two queen beds would have been SO much nicer!
7.1
Lee
Good
mature couple
03-29-2016
Pros: Bed was comfy and the room was very clean. Breakfast had variety and was well stocked. There was a fire alarm that went off and everyone was efficient, friendly and calm.
Cons: The main areas were hot and humid.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
02-23-2016
Pros: That it was close to the venue we were attending. The room was nice.
Cons:
6.3
Dan
Pleasant
solo traveller
02-17-2016
Pros:
Cons: never saw housekeeper in 4 days i was there, had to ask for fresh towels on 3rd day. No mention of hotel being under remodeling during booking. Swimming pool was closed whole time. Manager refused to accept promo code for discount on room rate.
7.5
Courtney
Good
young couple
02-13-2016
Pros: How nice the manager was.
Cons: Food was okay and no free wifi like other hotels.
9.2
Anonymous
Wonderful
solo traveller
02-07-2016
Pros: Breakfast
Cons: Opening windows
7.5
Anonymous
Good
solo traveller
11-11-2015
Pros:
Cons: The pool was closed for renovation, only one elevator for four floors and two of the three after hour entrances were not in working order.
7.5
Anonymous
Good
young couple
11-11-2015
Pros: Position close to the naval base
Quiet
Cons: Poor breakfast service
7.0
Andrea
Good
Traveling as Couple
10-27-2015
Pros: The staff was friendly. People can make all the difference.
Cons: I was disappointed that the pool was not available at all during my stay.
10.0
Sienna
Exceptional
Traveling as Couple
10-21-2015
Pros: So close to norfolk base. Friendly staff. Clean and comfy rooms. Free extra toiletries available. Hot chocolate machines!
Cons:
7.5
Anonymous
Good
family with older children
10-21-2015
Pros: The breakfast buffet was convenient and well done, with a good range of items for everyone.
Cons: Our biggest complaint is that the bed pillows are half size! Why?!
6.7
Darrell
Pleasant
mature couple
10-17-2015
Pros: Room was clean
Cons: Facility was under repair. One door to the outside was not in service. Elevator a long way from room.
8.8
Ric
Excellent
solo traveller
10-06-2015
Pros: Staff, breakfast, cleanliness, location.
Cons:
9.6
Long
Exceptional
mature couple
09-08-2015
Pros: The bed was very comfortable. Room clean. Shower drained well.
Cons: Well we didn't like that are key card didn't work for the side door. We had to carry all of are bags around the front and back down. If we had access to the side door we could have used it. It would have been more convenient when you have a lot of bags
9.6
Marie
Exceptional
young couple
09-05-2015
Pros: the beds were very comfortable i really enjoyed our stay.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
09-02-2015
Pros: the entire staff was so friendly. hotel was easy to get to.
Cons:
3.8
Svetlana
Poor
mature couple
08-27-2015
Pros: We got full refund for staying after multiple complaints.
Cons: We got probably the worst room in the hotel with moldy, stuffed air, peeled off paint on the ceiling and walls, dirty. However, on their site we saw photos of totally different rooms, nice and renovated. So, the hotel misrepresents the info by falsifying it. Totally unexceptable.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
08-25-2015
Pros: It was really clean, front desk was nice and professional
Cons: The bed/room was old for the price of $--- the night.
9.2
Anonymous
Wonderful
young couple
08-25-2015
Pros: The location was very good for us. The room was clean and comfortable. The breakfast was fine, nothing special.
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