With comfortable rooms that offer fluffy white duvets, this property is adjacent to the Norfolk Naval Base and the International Terminals and a short drive to Old Dominion University.
Smoke free premises. 117 units. 4 stories, interior corridors. Accessibility (Call).
For $---- a night, I was expecting a king size bed or two double beds. Instead we got a single double bed. My husband and I couldn't sleep at all. I called out for some more pillows and blankets, but no one brought us anything. Nightmares!
Pros: None
Cons: The room was old and small. The bathroom wall was cracked and water flow out of shower which made it very slippery.
4.0
Aaron
Disappointing
06-23-2017
Pros: THe night attendant was very knowledgeable about the area and the things that were taking place in the immediate area. The room was great.
Cons: Your Ex Hk Shannon Knight is rude and mean. She does not respect the client. My wife left her purse. I asked Ms J what would be the est cost for her to send me the bag. She said,"you are not the only customer and you left the bag find out the amt yourself
10.0
Raja
Exceptional
Family with Young Children
06-23-2017
Pros: Everything, specially the breakfast
Cons: None
10.0
Sienna
Exceptional
Traveling as Couple
06-23-2017
Pros: Super nice friendly staff. Hot chocolate available! Nice clean rooms. Comfy bed.
Cons: Not really any complaints just wish earlier check in and later check out
7.0
Concepcion
Good
Family with Teens
06-23-2017
Pros: Close to where my family was staying Hot breakfast and coffee at all times
Cons: Staff got upset because they had to mop after we used the swimming pool. Pillows in the room not comfortable at all to flat and tv channels very limited
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-23-2017
Pros: Very close to the Navy base, walking distance to shopping center and restaurants.
Cons: No.
5.0
Daniel
Fair
Traveling as Couple
06-23-2017
Pros: Location
Cons: Yes this hotel is under construction and it was inconvenience to me and my wife the water was turn off the second day we were here.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-23-2017
Pros: That it was close to the venue we were attending. The room was nice.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Teens
06-23-2017
Pros: The staff at this hotel is the friendliest I have ever seen at a hotel...and I have stayed at many!
Cons: The water in the pool was way too cold and the ice machine on the 3rd floor was inoperable. The serving area of the breakfast serving area is much too small for the number of people needing to use it.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
06-23-2017
Pros: The hotel was clean and the front desk staff were polite and considerate.
Cons: a very undesirable area. booked this hotel because it was a less expensive alternative to hotels in downtown Norfolk and we assumed that since it is located near the naval base, it would be relatively safe. We did not stay here and did not get any refund.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-23-2017
Pros: The staff members were very friendly and they went out of their way to provide what was requested by guess. continental breakfast was excellent.
Cons: No.
6.0
Verified Hotel Guest
Pleasant
06-23-2017
Pros: Staff breakfast is not good and it is very crowded space.
Cons:
5.0
Aaron
Fair
Traveling as Couple
06-23-2017
Pros: The location of the hotel was right where it needed to be for our visit to the base, and was easy to find. The room had good features and was quiet. The staff took care of our problems promptly.
Cons: The room was not cleaned all the way when we arrived. That had to be the hardest bed I have ever slept on
8.0
Tiffany
Very Good
Family with Young Children
06-23-2017
Pros: Staff was very pleasant. Great location
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-23-2017
Pros: Amenities
Cons: Bed size was small for the accessible rooms.
9.6
Jorge
Exceptional
family with young children
06-11-2017
Pros: very comfortable
Cons:
10.0
Taquiyyah
Exceptional
young couple
06-06-2017
Pros: Good breakfast
Cons: Nothing
9.2
Donna
Wonderful
young couple
05-31-2017
Pros: The property was near every store that you could possibly need at walking distances ,staff was
very friendly. breakfast an coffee every morning was great. most of all the place was very clean.
I would book there again.
Cons:
8.3
Julio
Very Good
solo traveller
05-31-2017
Pros: Clean sheets, sun block curtains, no noise
Cons: BATH ROOM, THE WATER IN SHOWER DID NOT DRAIN. TERRIBLE WITH DIRTY WATER NOT ABLE TO DRAIN. RUGS OLD.
7.9
Tricea
Good
family with young children
05-30-2017
Pros: Bed was comfortable
Cons:
7.1
Gail
Good
family with young children
05-29-2017
Pros: room, furnishings
Cons: poor breakfast
5.8
Anonymous
Okay
solo traveller
05-24-2017
Pros: Mattress was comfortable. Food Lion grocer within walking distance. Staff working Sunday night were accommodating. (Saturday night staff not so good.).
Cons: Geographic Location. Pillows not comfy. Hot food and coffee were awful. Bananas brown (old)! The person who answers the phone (prior to reaching the front desk) is a SPACE CADET. In other words, she seems to be not all there. Too many people hanging around outside smoking. Commode in my first room was not clean. Had to move from first floor because of constant noise and activity outside my door and in hallway. You should have security on sight!
7.1
Clair
Good
young couple
05-21-2017
Pros: For the most part the hotel was good
Cons: I said it was in walking distance the downtown Harbor area which was not true was like 7 miles away
3.3
Jean
Poor
young couple
05-19-2017
Pros:
Cons: Handicapped arrangement poor for person using walker in her room. Ants in my room.area a bit scarey. Not sure how rooms are considered triple
4.6
Donald
Disappointing
family with young children
05-17-2017
Pros: Room booked was different than room avialable, breakfast was missing multiple items and front desk was slow and lacked personality
Cons:
10.0
Traveler
Exceptional
young couple
05-16-2017
Pros: Room was spacious and clean
Cons: No complaints
10.0
Kayla
Exceptional
review category group of friends
05-15-2017
Pros: The room smelled amazing!
Cons: Nothing.
10.0
Ryan
Exceptional
family with young children
05-15-2017
Pros:
Cons: Nothing
9.2
Henry
Wonderful
family with young children
05-12-2017
Pros: Didn't use exercise or swim. Had small breakfast. Really enjoyed bed, covers, and pillows; all fluffed up & soft! Parked near entry every time we returned. Always can count on Hampton Inn for best accommodations. Best choice for cross country, when you've never been in areas.
Cons: Can't make the enter & exit traffic any less, it's at Navel Station bass gate. Government work times. You need to adjust around.
7.9
Rene
Good
family with young children
05-09-2017
Pros: Free parking, swimming pool, close to naval base
Cons:
9.6
Daniel
Exceptional
family with young children
05-01-2017
Pros: Very comfortable
Cons: Other occupants were too noisy early in the morning
8.8
Tamarah
Excellent
family with young children
04-23-2017
Pros: The staff was extremely friendly and helpful. The breakfast in the AM was hot and delicious and the bed was fluffy and comfy. I got a much needed good nights sleep! Will def consider staying here again when I'm in the area!
Cons:
7.9
Makeda
Good
family with young children
04-19-2017
Pros: Good customer service, clean faculties and pleasant staff. Rates are responsible! Breakfast was average however it was included in price .
Cons:
9.2
Natasha
Wonderful
family with young children
04-17-2017
Pros: Staff was very friendly.
Cons: Pool is a little small for the amount of guest in the hotel.
10.0
Travelgirl81
Exceptional
family with young children
04-17-2017
Pros: The bed was comfy, breakfast was delicious, everything was clean
Cons:
7.1
Sunny
Good
family with young children
04-15-2017
Pros: Location was good.
Cons: Ran out of things for breakfast.
8.3
James
Very Good
review category group of friends
04-07-2017
Pros: This hotel staff was one of the best I have ever experienced. Everyone was friendly and offered all the help one could reasonably expect. I showed up at 11 am, and the gentleman at the front desk explained that they typically would allow me to check in early, but they had sold out all of their rooms the night before and would not be able to allow me into my room early at this time. He added that he would call me if my room became available before the set check-in time. I really appreciated this because it let me know that he genuinely wanted to allow me to get into my room as soon as possible. No big problem though. There is a lot to do in the area, so I killed some time and returned after the 3pm check-in time had come. The accommodations manager took note of my requests submitted through the booking.com website and added a touch of humor to fulfilling the request. I asked for lavender on my pillow just because I like to ask that of every hotel just to see where they are on a scale of accommodations. The manager provided lavender scented Glade by my bedside with a handwritten note that expressed his apologies for not being able to accommodate my request to a tee. I appreciated the gesture and the humor, as no hotel has ever actually acknowledged such a request in my experience. Housekeeping was all smiles and asked if I needed anything on day 2 out of 3. Honestly, I could not ask for a better staff without getting free stuff. Haha. These guys were amazing, and I would definitely recommend this hotel to anyone.
Cons: The view wasn't phenomenal, but I wasn't here for the scenery. My room window faced a bus station and train tracks. There were no bars within walking distance, and the street passing the hotel is very busy. These were small issues when compared to the amazing service provided.
9.6
Loren
Exceptional
young couple
04-06-2017
Pros: The front desk agent was amazing at check in and each time I encountered her. She was very friendly, engaging and accommodating. The room was modern and clean and the bed was extremely comfortable. Plenty of places to eat within walking distance.
Cons: The indoor pool is at the front of the building, which is fine, but they keep the blinds open so there is no privacy. Would be better if people could swim without everyone passing through being able to see them. Also had issues with the air conditioning unit. If I turned it up, I couldn't get it to come back on unless I switched it to fan for a while and then switched it back. Minor annoyance, nothing major.
7.5
Kristel
Good
family with young children
04-05-2017
Pros: Bed was very comfortable. Breakfast buffet was an added bonus. Location close to local attractions and interstate.
Cons:
10.0
Felicia
Exceptional
family with young children
03-27-2017
Pros: nice room. great location and the breakfast was great
Cons: N/a
5.8
Brian
Okay
review category group of friends
03-06-2017
Pros:
Cons: Room 115 all you could hear was the elevator all night long. I did find a couple hairs in bathroom that were not ours. I worked as a housekeeper for over 2 years. There was also soap scum in shower.
6.7
Rae
Pleasant
young couple
03-06-2017
Pros: no eggs were not fluffy--runny so I left them
Cons: rugs were spotted and frayed--dangerous to walk on with either a cane or walker
7.5
Anita
Good
family with young children
03-01-2017
Pros: Room was clean and comfortable. Hotel close to several restaurants
Cons: Breakfast selection and an attendant needs to be present to replenish items
7.5
Anonymous
Good
solo traveller
02-10-2017
Pros:
Cons: Not enough pillows. Not enough towels.
8.3
Becky
Very Good
family with young children
01-23-2017
Pros: Friendly Staff, Location, and good breakfast.
Cons: The flat pillows
7.1
Edward
Good
young couple
01-15-2017
Pros: Great Location for our stay and the staff was very friendly and helpful. Check in and checkout was very easy.
Cons: No Hot Water in the Shower !! We took a luke warm water shower. The Hot water for Tea taste like Coffee, yuck !! This made our whole stay bad.
10.0
Terriss
Exceptional
young couple
01-03-2017
Pros: Excellent service, very clean
Cons:
10.0
Taylor
Exceptional
young couple
12-28-2016
Pros: The bed was great! And the shower was amazing!
Cons: The wifi was a little weak. And the pillows were a little flat
9.6
John
Exceptional
young couple
12-25-2016
Pros: Everything
Cons:
8.8
Erika
Excellent
family with young children
11-29-2016
Pros: The beds were comfortable and the staff was really nice.
Cons: I saw a roach in the bathroom and the shower wasn't very clean.
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