Sheraton Norfolk Waterside Hotel

AAA Inspector Rating
8.7
Very Good
249 Guest Ratings
777 Waterside Dr
Norfolk, VA 23510- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.1
Public Areas3.1
AAA Inspector Notes
This hotel sits on the riverwalk and offers views of naval ships and the Portsmouth skyline. A few rooms feature balconies. Smoke free premises. 468 units. 10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Waterfront. I-264 exit 9 (Waterside Dr); downtown. Adjacent to Waterside District. 777 Waterside Dr 23510.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, wireless Internet. Some: safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 2 mi.
Terms
2 night minimum stay - seasonal and/or weekends, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 249 guests
Showing reviews 1 - 5 of 50
7.0
Lisa
Good
Family with Young Children
10-13-2017
Had it not been for hotel employee I would have never recommended this hotel, but he was so accommodating even though I was extremely grumpy at first that with employees like him, I will most certainly return again. Actually, everyone was nice, but hotel employee was a stand out and the hotel should be very glad they have him. He turned a bad situation into a great stay and earned my business.
Pros: Hotel Employee Had it not been for him I would have not been satisfied at all. After the horrible 1st night, hotel employee moved us to the 6th floor water side and we were more comfortable. He was so nice. He made our stay wonderful a
Cons: The first night was dreadful. There were extremely rude people that decided to hold a party in the hall all night. We were on the 4th floor street side and the noise from the cars and a motorcycle kept my mother and myself up all night.
6.0
Savannah
Pleasant
Solo Traveler
10-13-2017
Pros: I usually stay here but the last couple times it hasn't been the best experience. The staff, the room, wasn't what it usually was. The best part is the view.
Cons:
8.0
James
Very Good
Business Traveler
10-13-2017
Pros: The Sheraton had all the amenities of a 4 star hotel. The only issue was lack of shuttle transportation to the outer airports.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: great customer service from the valet, to front desk in the concierge suite - lovely hotel and room. Phenomenal value.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-13-2017
Pros: Location and view
Cons: Furniture in room and bed need to be updated
Showing reviews 1 - 5 of 50