Within walking distance of the Tide Light Rail Newtown Road station, this modern property features large rooms with sitting areas partitioned from the guest rooms and MP3 hookups on the clock radios.
Smoke free premises. 131 units. 6 stories, interior corridors. Accessibility (Call).
I-64 exit 284B to I-264 (Virginia Beach-Norfolk Expwy) exit Newtown Rd S. 6350 Newtown Rd 23502.
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valet and coin laundry, airport transportation, area transportation-within 5 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 95 guests
Showing reviews 1 - 5 of 50
9.2
Joseph
Wonderful
solo traveller
09-18-2016
Pros: Nice comfy king size bed!!
Cons:
10.0
Patricia
Exceptional
family with young children
09-06-2016
Pros: The bed was very comfortable.
Cons: The maid forgot to come back to clean our room.
6.7
Adwoa
Pleasant
family with older children
08-29-2016
Pros: The free breakfast
Cons: Breakfast could have had more variety, and the location could be far better
9.6
Denver
Exceptional
mature couple
08-25-2016
Pros: Anthony is amazing! He is friendly, very helpful and courteous! He made our stay so much better! He's awesome! All the other staffwere very friendly too but he takes the cake! I do believe that is the most comfortable bed i have ever slept in in my life! I loved the room!
Cons: Maybe less chlirine in the pool and a few more options with breakfast
7.9
Kumba
Good
family with older children
08-19-2016
Pros:
Cons: Hospitality.
I originally had an issue where they gave up my room due to our late arrival. We were really upset because we called and told them we were traveling from out of town with my husband and our 6 kids and will arrive late. The hotel representative over phone told us she'll note it in the system and wished us safe travels. We never received any guidelines on the hotel will release our room if we are not there by a certain time. When we arrived, the hotel representative at the check in desk told us they released our rooms and there was nothing he can do about it. When I asked for a manager, he told me that he's going to say the same thing. This was unacceptable because I wasn't satisfied with him telling what he thinks his manager is going to say but I expect at least an attempt. After me insisting several times to talk to the manager, he called him. after hanging up with the manager, his tone changed and he accommodated us. I'm glad that I insisted because all the hotels were booked up.
8.3
Tony
Very Good
family with young children
08-18-2016
Pros: Beds outstanding and pillows, good space, clean room.
Cons: Need waffle machine back, need a/c in lift, not enough restaurants, only Denny's close bye, no safe in room.need coffee in lobby 24-7.
8.8
Frank
Excellent
family with young children
08-16-2016
Pros: Breakfast selection was great, rooms were nice
Cons: A little far from the beach, pool needs replaster
10.0
Oscar
Exceptional
young couple
08-13-2016
Pros: The friendly staff, great breakfast and workout facilities.
Cons: n/a
9.2
The
Wonderful
solo traveller
08-07-2016
Pros: Staff and appearance of the property...
Cons: The toilet was not fixed and it ran the entire time I was in the room even after I complained 2 times...
9.6
Daryl
Exceptional
family with older children
07-29-2016
Pros: Staff was great, breakfast was very good, and the bedding was fantastic very comfortable. Would stay here again !
Cons: was a little pricey
7.1
Abigail
Good
review category group of friends
07-19-2016
Pros: The location was great!
Cons: Ability to open the window. It seemed stuffy when returning back to the room.
7.5
Steven
Good
mature couple
07-19-2016
Pros: Vary easy to get to.
Cons:
8.8
Tanya
Excellent
review category group of friends
06-16-2016
Pros: Bed was comfortable and breakfast choices were excellent.
Cons: Toilet was loud and our room was not visited for clean towels on one night. We got in really late and had to go to the desk the next morning for towels.
8.3
Knessthebest
Very Good
family with young children
05-31-2016
Pros: I loved the indoor pool. I wish it was a little bigger. My check in was easy and the breakfast was great! Not a bad location. Near enough restaurants and stores and not too far from other places. Great spot.
Cons: They have some type of rule where if you're staying for 3+ days, they don't come and clean or exchange your towels. They changed the towels but didn't make the bed and I ended up requesting towels at the end of our stay.
Also - being that people are on vacation - the breakfast should last until at least 11:30am. We ended up missing the free breakfast two days in a row because it ended too early.
7.1
Carolyn
Good
mature couple
05-10-2016
Pros: Comfort of overall space in room and deep tub.
Cons: Carpets and sofa cushions were stained and soiled!
9.6
Tamara
Exceptional
young couple
04-29-2016
Pros: The facility was clean made me feel comfortable
Cons:
8.8
Shartabus
Excellent
family with young children
04-09-2016
Pros: Great staff and location
Cons: The pool was dirty
7.5
Shad
Good
family with older children
03-27-2016
Pros: The water pressure in the showers were great! The beds were comfortable too.
Cons: We had trouble using ours keys for the swimming pool and room and it took several times to get them to work correctly.
9.6
William
Exceptional
young couple
03-17-2016
Pros: The room was very spacious, customer service was great, and they even let my girlfriend and I check in even though we weren't 21 yet.
Cons: The room was spacious, but the layout was a little off.
10.0
Isaiah
Exceptional
mature couple
02-16-2016
Pros: The bed was comfortable
Cons:
5.0
Mike
Fair
review category group of friends
01-17-2016
Pros: Staff was nice, good location
Cons: A/c/heat unit did not work properly which led to an inability to sleep. Half of lights did not work in the room which posed a safety hazard in the night. Overall very dissatisfied with the quality/condition the room was in
4.0
Raymond
Disappointing
Family with Young Children
01-05-2016
Pros: Location
Cons: Did not service our room, no towels for the pool, pool and hot tub filthy
7.5
Shayla
Good
review category group of friends
01-04-2016
Pros: I liked the location and the staff. The continental breakfast was nice as well.
Cons: I didn't care for the bathroom. The look of it didn't match the rest of the room as it was dated and very bland with no decoration or design. The toilet paper dispenser was across the bathroom on the adjacent wall from the toilet making it difficult to get to the dispenser while using the toilet.
7.0
Verified Hotel Guest
Good
Traveling as Couple
01-03-2016
Pros: It was well kept and clean that's always appreciated.
Cons: Didn't stay long enough, so no.
10.0
Kenneth
Exceptional
family with older children
12-01-2015
Pros: The Room was very spacious
Cons: The heated pool was cold
6.7
Mark
Pleasant
family with older children
10-28-2015
Pros: The bed was very comfortable
Cons: The room was very small and outdated. The coffee maker was mismatched and did not work
5.8
Ccoffee
Okay
young couple
10-04-2015
Pros: It is conveniently located, equidistant to norfolk and virginia beach.
Cons: Lacked cleanliness.
4.2
Anonymous
Disappointing
family with young children
09-22-2015
Pros:
Cons: Very frustrated that the pool was cloudy and unusable!
9.2
Celia
Wonderful
solo traveller
09-21-2015
Pros: This is a very nice hotel. The location is very convenient to downtown Norfolk and Virginia Beach Town Center. This is the second time I have stayed for business and I highly recommend.
Cons:
8.8
Mistinquette
Excellent
young couple
08-27-2015
Pros: Nice hotel staff was very friendly
Cons: pool area really needs updating very old and and dirty
4.6
Weary
Disappointing
family with older children
08-25-2015
Pros: Free Breakfast. Staff was attentive to our needs after so many incidents.
Cons: Unclean room and hallways, upside down outlets, toilet was clogged, broken drapery rod, phone unplugged and was not working.
8.8
Nymoni
Excellent
young couple
08-19-2015
Pros: Great location, great property, good staff. I loved it
Cons: The room keeper that was assigned to my room wasn't very attentive to my needs she gave me new sheets when I asked for them but expected me to make my bed myself and was more concerned about getting off and going home she didn't even put a bag in the trash she just sat the ba over the can
7.9
Elsa
Good
family with young children
08-18-2015
Pros: Spacious room, good wifi connection, friendly staff, nice breakfast
Cons: The pool was small and dirty
10.0
Tonisha
Exceptional
young couple
08-18-2015
Pros: Very comfortable
Cons: Breakfast
10.0
Monique
Exceptional
mature couple
08-15-2015
Pros: Great ,Great , did I mention that this is a great hotel !!! Location is OK few miles from the beach, however everything is in reach , my family loved this hotel so mush , we booked it again !!!!
Cons: I liked everything about this hotel !!
8.8
Vincent
Excellent
young couple
08-10-2015
Pros: Convenient to all major roads
Cons: Pool area was of poor quality
9.2
Daniel
Wonderful
family with older children
07-31-2015
Pros: The hotel was extremely busy the weekend we were there, but the staff was able to accomodate our request for extra pillows, blankets, and towels.
Cons: We wanted to sit in the seating area in the dining area by the fire place while our room was being cleaned but there were large food crumbs on the chair cushion and under the pillows on the chairs. It was gross.
9.6
Mike
Exceptional
mature couple
06-30-2015
Pros: In VA Beach for a wedding. Easy on/off freeway. Comfortable room. Quiet, even with sports teams throughout.
Cons: Should have been offered a walk-in shower for my wife (who uses a walker), but in fairness I didn't ask.
8.3
Lschaeken
Very Good
mature couple
06-27-2015
Pros: Ruime kamer
wifi
Ontbijt
Mooi hotel
Cons:
10.0
Anonymous
Exceptional
family with older children
06-23-2015
Pros: The central location, breakfast each morning included in stay cleanliness and friendly attitude of staff
Cons: Pool area really small
10.0
Roger
Exceptional
young couple
06-19-2015
Pros: Great breakfast
Cons:
9.6
Dee
Exceptional
mature couple
06-11-2015
Pros: Hotel was very quiet and clean. Ruby Tuesdays was right across parking lot!
Cons: The beds are too soft and AC made air smell stale.
9.2
Gordon
Wonderful
family with older children
06-10-2015
Pros: Quite and clean
Cons: There seems to have been a shortage of towels. I had to call the front desk twice within a 3hour span requesting towels for the room.
9.6
Theresa
Exceptional
family with older children
06-09-2015
Pros: This hotel is located right off the interstate. Staff was welcoming and helpful. Strawberry infused water at the front desk was so refreshing after a 4-hour drive. FBL a short drive--we made same day reservations for a concert that night.
Cons:
10.0
Anonymous
Exceptional
solo traveller
05-21-2015
Pros: The room, breakfast, employee courtesy.
Cons:
10.0
Eugenia
Exceptional
mature couple
05-02-2015
Pros: The hotel was beautiful and the rooms were very clean! Our flight was canceled the morning we were scheduled to check out. I was worried that we would not have a room because the hotel was pretty full. I called the front desk and the young lady told me that we can stay in the room and gave us a distress rate that was cheaper than what we originally paid. I was very grateful for that!
Cons:
5.4
Anonymous
Fair
mature couple
04-03-2015
Pros: The breakfast was nice. It was quiet at night.
Cons: The bath tub stopper never worked and we were told they didn't have anymore and we were promised an extra wash cloth that we never received. They didn't clean our room until about 5pm just about everyday.
7.5
Tracye
Good
family with older children
04-01-2015
Pros: Rooms were clean
Cons: You need to invest in a new tub for the room we stayed in.
10.0
Richard
Exceptional
mature couple
03-08-2015
Pros: Modern, clean and welcoming staff. Decent breakfast.
Cons:
7.9
Marquis
Good
young couple
03-07-2015
Pros: I liked the cleanliness of the rooms and the breakfast was delicious
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