Fluffy all-white duvet bedding and 42-inch flat-panel TVs are the modern in-room amenities you 'll find at this business-traveler-oriented hotel on the southern edge of town.
77 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Breakfast was delicious, and the attendant extremely nice and friendly!
Cons:
5.0
Ceejay
Fair
solo traveller
08-21-2016
Pros:
Cons: One of the bed linens wasn't changed and they charged my credit card twice.
6.3
James
Pleasant
family with older children
08-17-2016
Pros:
Cons: I left a very expensive headsets on the nightstand . I called the hotel to report it .the manager told me they were not at the location I stated in the room and we're not in the room at all. The maid the housekeeper took my headsets
5.0
Jennifer
Fair
family with young children
08-11-2016
Pros: Facility and very nice breakfast staff
Cons: Front desk staff. Advised I would not be there until 7 to 8pm. When I got there at 745 I was advised my reservation had been cancelled at 6pm though not to worry they had rooms that I could kindly pay and extra 40.00 more for the same room I had reserved
5.0
Franklin
Fair
family with older children
07-24-2016
Pros: The customer service we received from the Spanish lady for breakfast every morning that she worked she was so kind and very helpful and concern.
Cons: I don't know how long you all have been open I see need for up grade there was rust all around the bathroom, kind of ceiling problem in our room. The air conditioner filters were filthy so we clean them ourself so didnot want to breath that
8.8
Steve
Excellent
mature couple
07-21-2016
Pros: Great king size bed and bathroom had a whirlpool bathtub. Very nice with decent size TV screen. Enjoyed the mini living room with couch set up very much.Will definitely stay again.
Cons: Larger nightstand would have been nice but not a big concern.
Pros: The staff member that was stocking the breakfast area was extremely nice. I don't know her name, but she greeted us with a smile and engaged in conversation. She was interested in where we were from and when we told her MS she smiled really big. Upon our departure, she gave my brother a hug and said I will miss my MS people. She was smiling as we walked out of the door. Wonderful person.
Cons: The staff member that was behind the desk when we first arrive and the Manager who lied to me when we departed. I am very upset with their service and the way that they handled our stay. I will not stay there again.
7.5
Lorraine
Good
mature couple
06-23-2016
Pros: Nice hotel modern and clean. Lovely beds
Cons: Needed a good Resturant near
10.0
Scgirljoy
Exceptional
family with older children
06-22-2016
Pros: The staff was excellent and I just loved the Manager, she was very professional and friendly.
Breakfast was one of the best served in any hotel.
Cons: Not a thing
7.1
Traveler
Good
family with older children
06-19-2016
Pros: The location
Cons: The late night staff at front desk could have been more accommodating.
10.0
Tjuana
Exceptional
mature couple
05-31-2016
Pros: Great Breakfast options.. Clean room.. Staff was friendly, and close to reunion location and restaurants.
Cons:
7.1
Douglas
Good
mature couple
05-27-2016
Pros: Breakfast was good with one minor issue. Room was a good size.
Cons: Breakfast does not cater for people with dietary issue. Only 2 local restaurants and the food is questionable, we chose to drive the 7 miles into town to eat.
10.0
Timothy
Exceptional
mature couple
05-14-2016
Pros: Close to freeway but far enough to be away from noise. Easy on and off. Out of Richmond but just south of bypass to make skipping Richmond easy. Restaurants nearby.
Cons:
7.9
Ken
Good
mature couple
04-26-2016
Pros: good breakfast lots of choices. Clean Hotel with friendly staff. Located right off interstate 95
Cons: We arrived late and couldn't find a restaurant close by without getting back on interstate 95
8.8
Kiarad95
Excellent
young couple
04-20-2016
Pros: The bed was very comfortable and spacious, price was good for what we got. Everything seemed to be clean.
Cons: Nothing
10.0
Annie
Exceptional
family with young children
04-18-2016
Pros: All was great...we enjoyed it all. Staff was very friendly. Breakfast was enjoyable.
Cons:
9.2
Irving
Wonderful
mature couple
04-03-2016
Pros:
Cons: tub in room 205 or 204 was slippery.
10.0
Diane
Exceptional
family with older children
04-03-2016
Pros: Nice hotel and a good price!
Cons:
8.8
Anne
Excellent
family with young children
03-20-2016
Pros: The staff was super helpful and attentive. The breakfast was varied and well supplied.
Cons: I did not like the two double beds, they were not the best for comfort, but they weren't the worse. For a one night quick stopover it was perfect.
8.3
Jonelle
Very Good
young couple
03-12-2016
Pros:
Cons: The beds were horrible!
7.5
Gail
Good
solo traveller
03-06-2016
Pros: Very nice staff.
Cons: Took 20 minutes for shower to get hot water. Room 224.
7.5
William
Good
mature couple
02-17-2016
Pros:
Cons: Heat thermostat was unresponsive. Had to control the heat temp by turning on and off the heat.
9.2
Joseph
Wonderful
family with older children
02-04-2016
Pros: The exception hospitality of the entire staff
Cons: The location.
8.8
Cj
Excellent
young couple
01-10-2016
Pros: The staff is extremely friendly and allowed me to check in a bit early.
Cons: Bed was a bit squeaky.
10.0
Aijie
Exceptional
family with young children
01-05-2016
Pros: every things
Cons:
7.9
Robert
Good
family with older children
01-05-2016
Pros: Clean
Cons: Tired decor
Bed wasn't that great
10.0
Robert
Exceptional
Traveling as Couple
01-03-2016
Pros: VALUE
Cons: NO
9.2
William
Wonderful
young couple
12-16-2015
Pros: Very friendly staff, clean room, quiet.
Cons:
10.0
Annie
Exceptional
mature couple
12-01-2015
Pros: It was very clean and comfortable.
Cons:
10.0
Lawrence
Exceptional
mature couple
10-28-2015
Pros: Breakfast was made with real eggs instead of powdered.
Cons: Closet door was hard to open and close
6.7
Constance
Pleasant
mature couple
10-28-2015
Pros: location
Cons: heater was loud all night. Hot water could have been hotter.
9.2
Stacy
Wonderful
review category group of friends
10-20-2015
Pros:
Cons: Breakfast not too good.
9.6
N
Exceptional
mature couple
10-03-2015
Pros: We asked directions for a restaurant and they handed us a run off sheet of detailed directions.
They also had prepacked breakfast bags you could take if you were on the run.
Their crepe myrtles and other landscaping was beautifully maintained.
Cons:
10.0
Happy
Exceptional
mature couple
09-21-2015
Pros: The staff was pleasant and helpful
Cons: Nothing
10.0
Nilda
Exceptional
solo traveller
09-11-2015
Pros: I work at a hotel and I was impressed with the friendliness of your front desk, restaurant and housekeeping staff. The room was spacious and very clean. All of the amenities were great! Loved to have a shower cap included in the amenities. The breakfast was really good and there was a variety. Loved the hotel!
Cons:
7.1
Stephen
Good
solo traveller
08-16-2015
Pros: Good quiet night sleep
Cons: Room carpet was damp from cleaning. Did not take long for AC to dry
10.0
Tom
Exceptional
mature couple
08-15-2015
Pros: Everybody was exceptionally pleasant, helpful, and friendly!
Cons:
9.6
Eberwein
Exceptional
mature couple
07-05-2015
Pros: The people, tha breakfast, the room itself
Cons:
9.6
J'nevelyn
Exceptional
review category group of friends
07-02-2015
Pros: Room/bathroom were clean. Staff were very helpful and nice. Beds were comfy.
Cons: That fact that I didn't come to this hotel first.
7.5
Sylvia
Good
family with older children
06-23-2015
Pros: No issues with booking and easy to cancel. Thanks great rooms and price
Cons:
2.5
Helen
Poor
young couple
06-09-2015
Pros: Nothing
Cons: Everything
10.0
Robin
Exceptional
solo traveller
06-09-2015
Pros: The cleanliness and comfort of the bed
Cons: The refrigerator wasn't cold
5.0
Stuart
Fair
solo traveller
05-03-2015
Pros: Front desk person was affable and helpful on reception and by phone.
Cons: Desk person on checkout was sleeping in another room, and was difficult to summon.Her demeanor was substandard.
My wife felt ill at-ease with an intoxicated group of loiterers, at 1:30 am when leaving.
Room was not anywhere up to standard for cleanliness---sticky bathroom floor, hair in carpeting, etc. If she wasn't exhausted she would have checked into another, more suitable, facility.
5.4
Mike
Fair
family with young children
04-24-2015
Pros:
Cons: There was a bar in the hotel and there were people standing outside the entrance smoking... Our kids stayed in the truck while we checked in and there were 2 men casing our truck... I did not feel safe I was afraid my truck would not be fully intact when I woke in the morning... We just loaded up early and jetted out as early as the kids woke up
6.3
William
Pleasant
mature couple
04-06-2015
Pros: staff tried hard kitchen staff untrained
Cons: breakfast was out of control bad toilet too small fire alarm hanging down from ceiling
8.3
Etswey
Very Good
mature couple
04-01-2015
Pros:
Cons: The only thing I didn't like is when they put duvet's on the bed. With just a sheet, it's too cold & with the duvet, it's too heavy and hot.
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