Best Western Executive Hotel

AAA Inspector Rating
7007 W Broad St
Richmond, VA 23294- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room3.0
Bath2.4
Public Areas2.5
ARATED
AAA Inspector Notes
This small hotel sits at a central crossroads of the city's main roads and highways. 114 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 183C (W Broad St); jct Glenside Dr. 7007 W Broad St 23294.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 119 guests
Showing reviews 1 - 5 of 50
3.0
Anonymous
Poor
07-14-2017
There was no body soap, shampoo, or conditioner in the room upon our arrival. The arm chair in the room was soiled and had a foul smell. The "clean tv" remote control was broken and tapped back up. The sticky residue from the tape was black from the amount of dirt stuck to it. There was no full size pillows. They gave us four small pillows 18"x18", each one in a king size pillow case that was tucked within itself to conform to the small pillow size. The in mini refrigerator made an occasional burning smell. The manager told me that she was about to kick us out because I failed to recheck in for my additional nights stay. This is my first time ever writing a hotel review but I feel that I have to warn folks out there of the situation in this place. Definitely not 2.5star
Pros: The location is the only good thing about the hotel itself.There was one very nice and we'll trained front desk clerk. The hotel was very close to shopping, restaurants, and major thoroughfares.
Cons: The hotel was very old and in desperate need of a complete renovation. They charge $15 per night to change into a non smoking room. The manager was not professional and even made an unprofessional remark to me.The room was dusty and had an musty odor.
4.0
Anonymous
Disappointing
07-14-2017
Pros: The price and location.
Cons: Smelled smoky and was very disorganized. The pictures were flattering.
6.0
Anonymous
Pleasant
07-14-2017
Pros: Staff is wonderful
Cons: Carpet and general maintenance is run down, old and tired
10.0
Anonymous
Exceptional
07-14-2017
Pros: Everything. The internet is fast and uninterrupted. Bed is comfortable and room was quiet even though hotel was full. Breakfast is always delicious. Have been staying here on/off for work for past 2 months and love it! It is my home away from home.
Cons:
8.0
Anonymous
Very Good
07-14-2017
Pros: Staff was extremely friendly and helpful. Breakfast was great, lots of options.
Cons: It was a little musty/old smelling
Showing reviews 1 - 5 of 50