Country Inn & Suites By Carlson, Richmond West

AAA Inspector Rating
8.7
Very Good
203 Guest Ratings
8010 W Broad St
Richmond, VA 23294- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.2
Public Areas3.2
AAA Inspector Notes
This hotel sets a modern lodge vibe with a welcoming lobby accented by warm woods, a gas-lit hearth, and a lending library, which includes titles for adults, kids and teens. Guest rooms offer 32-inch flat-panel TVs and large desks with leather executive chairs. The one-bedroom suites have sleeper sofas in a large sitting room. Smoke free premises. 71 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 183C (W Broad St) westbound; exit 183 eastbound, 1.5 mi w. 8010 W Broad St 23294.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 203 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: Customer service. Hotel clean. Breakfast delicious.
Cons: NA
5.0
David
Fair
Business Traveler
09-15-2017
Pros:
Cons: AC noisy, Eggs cold and rubbery, potatoes cold, signage poor
9.0
Verified Hotel Guest
Wonderful
Business Traveler
09-15-2017
Pros: Friendly and accommodating staff.
Cons: There seemed to be a cigarette odor in room, even though it is non-smoking hotel. I know that is not the fault of the hotel -- Perhaps if cleaning staff smell anything after a guest departure, there might be a procedure implemented to rid the smell?
9.0
Kenneth
Wonderful
Family with Young Children
09-15-2017
Pros: The Staff and there willingness to make everything as enjoyable for us as possible.
Cons: The refrigerator didn't work in the room. But they gave me another room on the final night.
6.0
Garika
Pleasant
Family with Young Children
09-15-2017
Pros: The staff were great, healpful, and friendly
Cons: It was a little hard to find without a sign on the main road. When we were checking out there was a really strong smell like fingernail polish remover.
Showing reviews 1 - 5 of 50