Country Inn & Suites By Carlson, Richmond West

AAA Inspector Rating
8.7
Very Good
203 Guest Ratings
8010 W Broad St
Richmond, VA 23294- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.2
Public Areas3.2
AAA Inspector Notes
This hotel sets a modern lodge vibe with a welcoming lobby accented by warm woods, a gas-lit hearth, and a lending library, which includes titles for adults, kids and teens. Guest rooms offer 32-inch flat-panel TVs and large desks with leather executive chairs. The one-bedroom suites have sleeper sofas in a large sitting room. Smoke free premises. 71 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 183C (W Broad St) westbound; exit 183 eastbound, 1.5 mi w. 8010 W Broad St 23294.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 203 guests
Showing reviews 1 - 5 of 50
2.0
Anonymous
Poor
07-14-2017
Pros: room was clean & good quality.
Cons: Hotel not so good & in bad neighborhood. At breakfast there was no bread, desk clerk said 'We ran out'. Not acceptable.I think I overpaid by a lot. This is not a $--- class hotel
9.0
Anonymous
Wonderful
07-14-2017
Pros: VERY new and CLEAN sheets and pillow cases...a BIG importance for me.Carpet was very clean looking also.
Cons: Hard to find from the Broad Street. They don't have a big sign...I just turned down the entrance where the other Hotels are.
6.0
Anonymous
Pleasant
07-14-2017
Pros: The room was spacious, clean , large, & beds very comfortable.
Cons: Food was terrible. Hair in yogurt. Ran out of cups. Ran out of eggs. Asked staff to make more eggs. He made 4 eggs which someone else took before I could get 1. Manager laughed & talked with staff instead of overseeing breakfast. He ignored cup requests.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Customer service. Hotel clean. Breakfast delicious.
Cons: NA
5.0
Anonymous
Fair
07-14-2017
Pros:
Cons: AC noisy, Eggs cold and rubbery, potatoes cold, signage poor
Showing reviews 1 - 5 of 50