Crowne Plaza Richmond Downtown

AAA Inspector Rating
8.7
Very Good
287 Guest Ratings
555 E Canal St
Richmond, VA 23219- Map It
Photos
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AAA Inspector Notes
This downtown hotel sits near the river and offers great views from the South-facing rooms. Smoke free premises. 298 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 74A (downtown expwy I-195) exit Canal St. 555 E Canal St 23219.
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
complimentary and valet laundry, room service, area transportation-within 2 mi.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 287 guests
Showing reviews 1 - 5 of 50
7.5
Matylda
Good
solo traveller
09-30-2016
Pros: Good standard of the hotel in a central location.
Cons: Staff at the frontdesk was definitely NOT attentive. I arrived in the evening exhausted from my long trip, I was standing in front of 3 staff members while they were chitchating about something 'funny' that happened to another staff member. It took good 5 minutes (!!!) for them to look at me and even consider checking me in. Also, I think that given the price of the overnight stay there, the fact that you have to pay extra for parking is just obnoxious.
6.7
Eileen
Pleasant
young couple
09-30-2016
Pros: The staff was great. Breakfast buffet was great,
Cons: Demolition across the street. Chain saws taking down trees. Early in the morning right across the street from our room. Woke us up. Very noisy.
6.7
Engelien
Pleasant
young couple
09-25-2016
Pros: the bed
Cons: it is an hotel from the 80ies and it has not been redone since than. it is outdated and the elevators smell , overal it is just not clean, cause the carpet has been there for over 20 years it seems.
5.0
Rebecca
Fair
review category group of friends
09-18-2016
Pros: The beds were clean.
Cons: My conference was at a different hotel and was booked so I chose to stay here - thinking it was actually a step up in quality based on price and name. However, it was a very basic room, it appeared clean on the surface but another look saw a dirty cue tip on the bathroom floor, and dust on the air vents. The furniture had nicks and dents. The bathroom decor was a mishmash of styles. My colleague and I became immediately congested after being in the room for an hour. We stayed 2 nights and this happened both nights. The air quality was very poor. The view was of a big construction site. Staff was friendly, but there did not seem to be enough people on the shift as they were all harried.
7.1
Pankaj
Good
family with young children
09-06-2016
Pros: Checkin staff was helpfully. Rooms were good.
Cons: Double Beds were small.
Showing reviews 1 - 5 of 50