Crowne Plaza Richmond Downtown

AAA Inspector Rating
8.7
Very Good
351 Guest Ratings
555 E Canal St
Richmond, VA 23219- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.0
Public Areas3.2
AAA Inspector Notes
This downtown hotel sits near the river, offers great views from the south-facing rooms, and is undergoing a major renovation to debut a new look in late 2017. Smoke free premises. 298 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 74A (I-195) exit Canal St. 555 E Canal St 23219.
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
complimentary and valet laundry, room service, area transportation-within 2 mi.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 351 guests
Showing reviews 1 - 5 of 50
9.2
Verified AAA Guest
Wonderful
Couple
10-19-2016
Great hotel, wonderful staff but major construction going on next door detracts from view.
Pros: Nicely appointed room. Comfortable bed.
Cons: View
4.2
Tripp
Disappointing
family with young children
05-16-2017
Pros: The shuttle bus drivers were by far the best thing about this property.
Cons: Pretty much everything. Cleanliness in the pool/spa area was @ an all time low. Phone in our room did not work, alarm clock went off @ 6AM even though it was unplugged, sink in bathroom clogged the entire time, no exhaust fan in bathroom, and the fire alarm went off during the middle of the day due to massive construction going on in the hotel which we were not aware. $600.00 there for a 2 night stay was so not worth it. Needless to say I will never stay there again.
7.5
Anonymous
Good
family with young children
04-24-2017
Pros: Location to venue
Cons:
3.8
Bruce
Poor
solo traveller
04-23-2017
Pros:
Cons: Worst property I've ever stayed in.
9.6
Matthew
Exceptional
young couple
04-10-2017
Pros:
Cons: Property under renovation but was extremely clean
Showing reviews 1 - 5 of 50