Crowne Plaza Richmond Downtown

AAA Inspector Rating
8.7
Very Good
351 Guest Ratings
555 E Canal St
Richmond, VA 23219- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.0
Public Areas3.2
AAA Inspector Notes
This downtown hotel sits near the river, offers great views from the south-facing rooms, and is undergoing a major renovation to debut a new look in late 2017. Smoke free premises. 298 units. 16 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 74A (I-195) exit Canal St. 555 E Canal St 23219.
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
complimentary and valet laundry, room service, area transportation-within 2 mi.
Terms
3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 351 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros:
Cons: Nothing, great.
8.0
Anonymous
Very Good
07-21-2017
Pros: We got upgraded to a suite because I asked hotel employee at check in for two beds because my wife has had surgery and she needs lots of room to sleep to be comfortable and she was so sweet she didn't hesitate to give us the right room.
Cons:
7.0
Anonymous
Good
07-21-2017
Pros: Beautiful lobby, very fast and polite service.
Cons: First roon we were in had a leak in the bathroom ceiling so the promptly moved us and provided complimentary breakfast buffet coupons. Second room had a pretty moldy shower curtain. For the price I excepted a cleaner bathroom.
8.0
Anonymous
Very Good
07-21-2017
Pros: The staff was very accommodating and there was a bar downstairs
Cons: For the name and the price I expected way more the rooms were small tho the beds were comfortable and the doors are pretty thin.
2.0
Anonymous
Poor
07-21-2017
Pros: Easy access and parking
Cons: Someone had stolen an Ipad while we were there from our room.
Showing reviews 1 - 5 of 50