Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This large full-service hotel sits back on a wooded lot in between the hospital and a shopping mall. The new décor is bright and modern, and conference facilities are offered.
Smoke free premises. 237 units. 8 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-within 5 mi.
OVERALL GUEST SCORE
Based on Ratings from 21 guests
Showing reviews 1 - 5 of 11
family with young children
Pros: Nice hotel. Very comfortable and helpful polite staff.
Cons: Our bathtub drained very poorly. It was gross. It also made you have to clean the shower repeatedly and took a long time to drain.
family with young children
Pros: Bed comfy.
Cons: Rooms a little outdated. Need better lighting in the bathroom. I think increasing the price for the rooms just because you know people need to stay there for an event is a really crappy way to treat customers. You advertise one price than charge they significantly higher. NOT GOOD !!
Pros: The staff was friendly. The lobby was updated and clean.
Cons: The room was dirty. When I opened the soap, it was wet (Maid put used back in box?), There was an open pack of crackers on the floor. There were several packs of decaf coffee in the room, but no regular. One of the two elevators was out. NOT what I expect from a Hilton brand hotel.
Pros: I would not recommend booking with BOOKING.COM
We used BOOKING.com , they advertised a very different room than the one we got. It was very outdated. Was not worth the money AT ALL!When we complained to the staff they said, we had to contact, booking. com. I wrote them a letter and they never even responded. Don't use them!
Pros: Location of the hotel
Cons: The staff in the restaurant had an attitude and this was not good to begin your morning before a meeting.
review category group of friends
Pros: Bed nice, room clean, staff polite
Cons: No on-site laundry, decor, bldg still smells of smoke at first impression, price too high for locale
Cons: Room no glasses or menu for room service. Nightclub not welcoming
Pros: The entire staff, from check in to check out were friendly, helpful and the real "stars" of this facility. We checked in later in the evening, and yet they made sure we knew they were still open for dinner. Every staff member, from the check-in crew, to restaurant staff to housekeeping and concierge were friendly and very helpful.
Cons: The hotel and room decore is sorely in need of a total makeover by Hilton. The hallways and rooms were very 90's in style and taste. Bed was fantatstic and they keep everything clean, but the age of rooms shows.
Pros: Ammenities were great. The facilities had a great feel to them. The concierge offered help with a friendly attitude.
Cons: I missed have a continental breakfast offered with the room.
Cons: No comp breakfast. Charged $30 for comps we did not purchase. No bill given at checkout.