Fairfield Inn and Suites by Marriott

AAA Inspector Rating
150 N Pinetta Dr
Richmond, VA 23235- Map It
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.3
ARATED
AAA Inspector Notes
This modern hotel built in 2016 offers contemporary décor in bright colors such as teal and orange and sits on a quiet wooded lot, but is convenient to area shopping. Smoke free premises. 91 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Powhite Pkwy (SR 76) and Midlothian Tpke (US 60), just w. 150 N Pinetta Dr 23235.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 18 guests
Showing reviews 1 - 5 of 50
7.1
Peter
Good
young couple
02-07-2018
Good
Pros:
Cons: I was accidentally charged twice before arrival for my stay. When I called to ask about it I was told it would be 5-7 business days before I was refunded. Accidents happen, but it would have been nice to get an upgrade for the mistake. None was offered.
7.1
Qu'nise
Good
young couple
02-06-2018
it was ok.
Pros: I liked how spacious the king room was and how it was around a lot of restaurants.
Cons: I did not like that there was a little rust around the shower and that the shower door did not lock. that there was no Jacuzzi. carpets could of been a little cleaner.
8.3
Nia
Very Good
young couple
01-29-2018
Very good
Pros: The staff member, Jeff that checked us in was very attentive and personable. Great customer service. The rooms are nice and always very clean. This is my hotel of choice whenever I’m staying in the Richmond area.
Cons: The staff member that checked us out (Caucasian or Latina female) was quite rude and seemed to have an attitude. She didn’t great myself or my spouse. Her tone actually made it seem like we were “bothering” her to check out. I typically am always greeted with a smile by staff members at this location, so this was quite shocking. I wasn’t even offered a receipt prior to my departure. I’m a fan of this location, but that staff member may have me consider another location next time.
10.0
Anonymous
Exceptional
mature couple
01-21-2018
Exceptional
Pros:
Cons:
10.0
Warren
Exceptional
young couple
01-01-2018
Exceptional
Pros: The bed, linens, and pillows were super comfy. The breakfast offered each day exceeded our expectations and the employee who worked during the breakfast was courteous, quick, and clean and offered to take our plates.
Cons: I loved having the coffee maker in our room but we had only two coffee packs each day. There was no decaf offered.
Showing reviews 1 - 5 of 50