Hilton Richmond Downtown

AAA Inspector Rating
8.7
Excellent
218 Guest Ratings
501 E Broad St
Richmond, VA 23219- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room3.7
Bath3.4
Public Areas3.7
ARATED
AAA Inspector Notes
This restored hotel occupies a historic spot in the former Miller and Rhoads department store. The original marble floors are still intact in the lobby. Black-and-white photos of Richmond and some nostalgia from Miller and Rhoads decorate the walls. The guest rooms and bathrooms are outfitted in a modern style. Smoke free premises. 250 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At 5th and E Broad sts. 501 E Broad St 23219.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 2 mi.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 218 guests
Showing reviews 1 - 5 of 50
10.0
Lisa
Exceptional
review category group of friends
05-21-2017
Pros: Loved our stay at the Hilton. We were attending a concert at the Carpenter Theatre and the hotel was right on front of the venue. We walked out the door across the road to the venue. It was also nice to have a variety of places to eat right there at the hotel. I will so stay here again.
Cons:
9.6
Anonymous
Exceptional
family with young children
05-17-2017
Pros:
Cons: Nice facility but purchased a herbal tea to take back to my room at the casual restaurant 1887 which cost over $3. This was an exorbitant price for a tea bag and hot water! Liked a lot about the hotel but wished small thing like a tea would be reasonably priced.
10.0
Helena
Exceptional
solo traveller
05-15-2017
Pros: VALET PARKING STAFF WAS EXCELLENT
Cons: I would have preferred to park the car myself in a hotel lot
5.4
Alan
Fair
family with young children
05-11-2017
Pros: Bar was nice. Morning desk crew smiled & was friendly when we were checking out.
Cons: We overnighted at this hotel. The first room we were given 212, the exterior door to the hallway could not close bc it was off the hinge on one side. I had requested a room on a high floor but the young woman at the front desk told me there were none available. When I told them the door could not be closed the same girl gave me a room on the 6th floor, room 613. I asked her for an inside room bc I have a problem sleeping. She said it was very quiet & there were no inside rooms available. At midnight there was a motorcycle below our window. At 2:15 am there was a garbage truck making a very long pickup. I would not ever stay here again.
9.6
Anonymous
Exceptional
young couple
04-24-2017
Pros: Na
Cons: Na
Showing reviews 1 - 5 of 50