Hilton Richmond Hotel & Spa/Short Pump

AAA Inspector Rating
8.7
Excellent
65 Guest Ratings
12042 W Broad St
Richmond, VA 23233- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.9
Bath3.9
Public Areas4.1
AAA Inspector Notes
Adjacent to Short Pump Town Center, this elegant hotel offers modern style and a luxurious spa. Smoke free premises. 254 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 178, 2 mi w. 12042 W Broad St 23233.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, Shula's America's Steak House, see separate listing.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
11-17-2017
Pros: Location, cleanliness.
Cons: Noise level in the hallways from other guests.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-17-2017
Pros: The bed, shower was awesome and excellent customer service!
Cons:
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
11-17-2017
Pros: The shower was amazing. Water stayed warm for both showers.
Cons: The location is confusing, parking lot is difficult to find at night. Parking spots were taken by restaurant patrons. Mattress was horrible. Staff was hard to understand. wifi didn't work.The whole experience was bad. won't ever return. Waste of money.
10.0
Michael
Exceptional
review category group of friends
11-09-2017
Exceptional
Pros:
Cons:
10.0
Ruth
Exceptional
family with young children
10-16-2017
I was in town for...
Pros: Everything was great. No complaints
Cons: Would prefer a walk in shower vs tub.
Showing reviews 1 - 5 of 50