Hilton Richmond Hotel & Spa/Short Pump

AAA Inspector Rating
8.7
Excellent
65 Guest Ratings
12042 W Broad St
Richmond, VA 23233- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.9
Bath3.9
Public Areas4.1
AAA Inspector Notes
Adjacent to Short Pump Town Center, this elegant hotel offers modern style and a luxurious spa. Smoke free premises. 254 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 178, 2 mi w. 12042 W Broad St 23233.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, Shula's America's Steak House, see separate listing.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 50
7.1
Anonymous
Good
08-11-2017
Good
Pros:
Cons: They put me in a handicap room
8.3
Anonymous
Very Good
06-09-2017
Pleasant
Pros: Location
Cons: Hair in the bathtub
10.0
Anonymous
Exceptional
05-29-2017
Exceptional
Pros: Everything no complain from me.
Cons: N/A
7.5
Anonymous
Good
05-14-2017
Won't go back
Pros:
Cons: It was as very loud from 10:00 pm until 4-4:30 am. Slamming doors, running in the hallway, yelling. I think there was a wedding with guests staying at the hotel. We had difficulty falling asleep and had to cut our plans for Saturday because we slept later and were tired. It was a nice hotel but I would not stay again because of this inconvenience. I complained when I checked out as well. They should have accommodated guests not with the wedding on different floors. Very poorly planned by the check in staff.
7.9
Anonymous
Good
04-19-2017
Good
Pros: The efficiency of the staff as well as the cleanness of the roon
Cons: The over pricing of the food at the hotel restaurant
Showing reviews 1 - 5 of 50