Holiday Inn South - Bells Road

AAA Inspector Rating
8.7
Very Good
487 Guest Ratings
4303 Commerce Rd
Richmond, VA 23234- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath2.9
Public Areas3.0
AAA Inspector Notes
This hotel is conveniently located on the interstate just south of downtown and features attractive rooms with vintage Holiday Inn photos and a sports-theme restaurant just off the lobby. Smoke free premises. 167 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 69 (Bells Rd), just n. 4303 Commerce Rd 23234.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 487 guests
Showing reviews 1 - 5 of 50
3.0
Sharon
Poor
Traveling as Couple
10-13-2017
Pros: Staff was very nice.
Cons: The first room that I was in didn't have any heat. They had to move me to another room. They didn't activate my keys to the new room, 328. House keeping did not clean our room. They didn't have clean linen and towels.
10.0
Mohamed J
Exceptional
Family with Young Children
10-13-2017
Pros: Very good customer service
Cons: Not, sure
9.0
Deborah
Wonderful
Traveling as Couple
10-13-2017
Pros: Ease of location from RT 95, as well as, hotel staff. They were great. Lastly, bed was very comfortable.
Cons: Room kind of smelled musty. I really feel like hotels should not have carpeted rooms or halls. The odors get trapped and it's very difficult to remedy.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
10-13-2017
Pros: The staff was great, they quickly moved us when we asked, when we were unhappy with the smell in our first room.
Cons: The bed was comfy, but the pillows were massive, so they gave us a neck ache. The air conditioning worked, but would obnoxiously turn on every 10 minutes full blast. So it would wake you every time it turned on. Needless to say, we were up all night.
2.0
James
Poor
Business Traveler
10-13-2017
Pros: Leaving
Cons: First of all it is NOT a three star Hotel...Carpet was dirty...mattress was old very poor support
Showing reviews 1 - 5 of 50