Hyatt Place Richmond Airport

AAA Inspector Rating
8.7
Excellent
18 Guest Ratings
4401 S Laburnum Ave
Richmond, VA 23231- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.2
Public Areas3.2
AAA Inspector Notes
This contemporary hotel offers large 'suites' with a long comfy sofa and ottoman facing a large flat-screen TV. You can supplement the free Continental breakfast with a variety of hot for-sale items. A grab-and-go lounge area has soups, salads, sandwiches, coffee, beer and wine available for purchase 24/7. The property is within walking distance of many national retailers and restaurant chains. Smoke free premises. 151 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 195, just s; in White Oak Village. 4401 S Laburnum Ave 23231.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 18 guests
Showing reviews 1 - 5 of 5
5.0
Anonymous
Fair
08-11-2017
Pros: Front desk staff was extremely friendly and helpful. The rooms were spacious and nicely furnished.
Cons: We booked two king rooms, and in each room the backs of the sofas were really dusty, as were the corners of the rooms and even some of the tables. We also found holes and stains on the bed linens! Hallway carpet needed vacuuming. Housekeeping, where r u?
6.0
Anonymous
Pleasant
08-11-2017
Pros: staff at front desk was awesome
Cons: very disappointed that there was NO Jacuzzi!!!! also there was a very bad smell in the hallway on the sixth floor.
5.0
Anonymous
Fair
08-11-2017
Pros: Staff friendly and helpful. Close to downtown.
Cons: Our room (121) seemed new however there were many issues (that should've been remedied before our stay). Underside of couch cushions filthy, wallpaper peeling, carpet lose and dirty, desk leg broken and door stop broken. Paid too much for these issues.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location only. Everything else was a disappointment
Cons: I was disappointed. We were only able to get a couple of TV stations and were told it would not be fixed while we were there. We were not offered another room either. When we checked out, we were told we would not be charged. However, we were.
8.0
Anonymous
Very Good
08-11-2017
Pros: Close to the airport. Free shuttle
Cons:
Showing reviews 1 - 5 of 5