Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The valet entrance is at 1320 E. Cary St., at the Courtyard by Marriott. This hotel features a modern aesthetic with nods to the area's historic past in its design and kitchenettes in each room.
Smoke free premises. 75 efficiencies. 6 stories, interior corridors. Accessibility (Call).
Pros: Great room, bathroom and location. Staff very welcoming and the best 4 star hotel I've been too.
Great location for a great...
Pros: Customer service was excellent
Cons: Parking wasnt the best but was manageable!
family with young children
Great place to stay in...
Pros: The property is beautiful and well situated near a lot of night life. The staff was super friendly and helpful! The breakfast was the best we have had with this type of set up.
Cons: Parking was expensive but close
Richmond Brewery Trip
Pros: The staff was so friendly
Cons: There wasn't any breakfast!
Pros: Nice building
Cons: Bathroom looked tired
Great location but needs a...
Pros: Great location and convenient. Staff very responsive
Cons: A third party flyer was there when we checked in offering shuttle to the concert we were attending. We called the number as instructed but eventually were stood up and had to get a last minute cab. The hotel shouldn't have had it as a recommendation if they weren't familiar with the company. No one seemed to know anything about it. I called and spoke to the driver who said he would only be about 10 minutes late but at 30 minutes late still had not picked us up! Luckily we were able to get a cab to the concert! We had to walk back from the venue as no cabs were available. Over 1 mile.
Historical Stop on the away...
Pros: Lots of things - the room, guest laundry, the helpfulness of the receptionist on checking in. He followed up when he saw me to see if his advice was useful to me. It was.