Residence Inn by Marriott

AAA Inspector Rating
14 S 14th St
Richmond, VA 23219- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.1
Public Areas2.9
ARATED
AAA Inspector Notes
The valet entrance is at 1320 E. Cary St., at the Courtyard by Marriott. This hotel features a modern aesthetic with nods to the area's historic past in its design and kitchenettes in each room. Smoke free premises. 75 efficiencies. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
Jct E Cary St; in Historic Shockoe Slip District. 14 S 14th St 23219.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 14 guests
Showing reviews 1 - 5 of 12
10.0
Karen
Exceptional
review category group of friends
04-18-2018
Excellent hotel and I will...
Pros: Staff was really friendly and accommodating. I was in town for a conference and the hotel was very busy. The staff was very attentive to everyone.
Cons:
8.3
Sasi
Very Good
review category group of friends
03-12-2018
Very good
Pros:
Cons:
9.6
Susan
Exceptional
young couple
01-02-2018
We felt valued as your...
Pros: I was a DOS at a Residence Inn in the past and want to say your staff are all very professional, friendly and accommodating. Your front desk staff were all amazing! They were very proactive in addressing issues we had. The gentleman working in the breakfast area on New Years Day was very attentive in replenishing the food so it didn't run out and the male housekeeper we met in the hall was very friendly and wished us a Happy New Year.
Cons: Our toilet continuously ran after flushing it so my husband had to keep taking the lid off to adjust it. The guests in our hallway were up until after 3am which is no surprise on NYE. Your front desk agent was very understanding and proactive in adjusting our rate when we mentioned it to him the next morning.
10.0
Anonymous
Exceptional
mature couple
01-02-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-15-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 12