Residence Inn by Marriott

AAA Inspector Rating
8.7
Wonderful
11 Guest Ratings
14 S 14th St
Richmond, VA 23219- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.3
Public Areas3.1
ARATED
AAA Inspector Notes
The valet entrance is at 1320 E. Cary St., at the Courtyard by Marriott. This hotel features a modern aesthetic with nods to the area's historic past in its design and kitchenettes in each room. Smoke free premises. 75 efficiencies. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
Jct E Cary St; in Historic Shockoe Slip District. 14 S 14th St 23219.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 11 guests
Showing reviews 1 - 5 of 11
9.6
Susan
Exceptional
young couple
01-02-2018
We felt valued as your...
Pros: I was a DOS at a Residence Inn in the past and want to say your staff are all very professional, friendly and accommodating. Your front desk staff were all amazing! They were very proactive in addressing issues we had. The gentleman working in the breakfast area on New Years Day was very attentive in replenishing the food so it didn't run out and the male housekeeper we met in the hall was very friendly and wished us a Happy New Year.
Cons: Our toilet continuously ran after flushing it so my husband had to keep taking the lid off to adjust it. The guests in our hallway were up until after 3am which is no surprise on NYE. Your front desk agent was very understanding and proactive in adjusting our rate when we mentioned it to him the next morning.
10.0
Anonymous
Exceptional
mature couple
01-02-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-15-2017
Exceptional
Pros:
Cons:
9.6
Alice
Exceptional
young couple
09-24-2017
Exceptional
Pros: Great room, bathroom and location. Staff very welcoming and the best 4 star hotel I've been too.
Cons:
10.0
Markus
Exceptional
solo traveller
09-05-2017
Great location for a great...
Pros: Customer service was excellent
Cons: Parking wasnt the best but was manageable!
Showing reviews 1 - 5 of 11