Richmond Marriott Downtown

AAA Inspector Rating
500 E Broad St
Richmond, VA 23219- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.1
Public Areas3.1
AAA Inspector Notes
This large hotel is centrally located adjacent to the Richmond Convention Center, the Coliseum, MCV hospitals and the State Capitol and offers a popular Starbucks kiosk in the lobby. Smoke free premises. 410 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-95 exit 74C; jct 5th and E Broad sts. 500 E Broad St 23219.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet (fee). Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service, area transportation-within 1 mi.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 50
3.0
Verified Hotel Guest
Poor
Family with Young Children
02-16-2018
Pros: The location to where we needed to be was great! They also let us check in early.
Cons: The room smelled like smoke they would not switch us to a different room. They tried to cover the smell up but in 20 min it was back. The shower and sink had stuff in it. There was stuff on one of the beds. The bathroom is small, pool was closed.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
02-16-2018
Pros:
Cons: The tub didn't drain at all. And the price for parking. You'd think that the hotel would include parking....
8.0
Verified Hotel Guest
Very Good
Business Traveler
02-16-2018
Pros: The staff were friendly and helpful. It was a great place to hold a small conference. The room was clean and comfortable. Great downtown location. I really enjoyed the food in the restaurant.
Cons: There were only two dresser drawers for my clothes. I'm glad there was a refrigerator in the room. However, I wish there was a microwave. No major issues
6.0
Matthew
Pleasant
Traveling as Couple
02-16-2018
Pros:
Cons: The parking was total chaos. There was not the ability to pull over and get our luggage out. We were rushed to do either the valet or move along. We were also told by the valet that the public parking lot was full... it wasn't.
10.0
Mark
Exceptional
Traveling as Couple
02-16-2018
Pros: The hotel room was near perfect and the staff was amazingly helpful.
Cons: Nothing at all, the hotel was great.
Showing reviews 1 - 5 of 50