This petite hotel offers suites and some rooms with balconies just steps from the cobblestone streets of the Historic Shockoe Slip District. Privileges are available at the neighboring YMCA.
Smoke free premises. 55 units. 6 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-within 3 mi downtown area.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 147 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Location, size, and staff - Berkeley is on a corner in the midst of a nice cobblestone district full of restaurants and yet only a few blocks from Capitol Square. The small boutique hotel has a pleasant atmosphere and nice dining room and bar. Nice staff.
Cons: For 4-stars and the price, acoustics and light trespass should not have been problem. Street noise - need better windows. Could hear occupant in room next door - need better walls/doors. Blackout drapes were too short. Earplugs and night mask helped some.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Prior to staying at the Berkley we stayed across the street at the Omni and we liked the Berkley much better.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons: Had to park in street
7.0
Anonymous
Good
08-11-2017
Pros: Location is great! Decorated nicely!
Cons: Beds were not very comfortable and creeky when moving around and getting up. Someone started using a leaf blower at 2:30 in the morning and continued for about an hour. Alley space between buildings was a little noisy as well.
8.0
Anonymous
Very Good
08-11-2017
Pros: The location, the comfy room and the quietness.
Cons: The only complaint I have is that I had to take a freezing shower. I called downstairs to make a complaint and was told to let the water run for 5min.,b/c all of the staff wasn't present. I did that & the water still ran cold.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The Berkeley Hotel was centrally located with a friendly staff and wonderfully appointed rooms. This will be my preferred hotel whenever I find myself in Richmond.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Location and staff
Cons: Very noisy and parking overpriced
10.0
Anonymous
Exceptional
03-13-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
01-25-2017
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
01-23-2017
Pleasant
Pros:
Cons:
10.0
Anonymous
Exceptional
12-14-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-12-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
06-27-2016
A real Gem
Pros:
Cons:
10.0
Anonymous
Exceptional
10-02-2015
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
04-12-2016
Excellent stay!
Pros: Service and personnel were excellent. We had stayed there in January and it was nice to be welcomed back again with familiar faces.
Cons:
9.6
Anonymous
Exceptional
03-29-2016
Classic, refined treasure of a...
Pros: We had a large one-room suite in order to get 3 beds---2 double beds and a fold-out couch. The room was gorgeous, many lovely windows overlooking the street in front. The ambience of the entry and small lobby was very classic, clean and old world. Staff was excellent, friendly and very helpful. Room service for breakfast was just fine. Valet parking additional $23 got my car off the street, no problem. Good location for trip to Supreme Court of VA.
Cons: The room was very dark, really needed to be more brightly lit. The bathroom, while nice, seemed a little outdated, toilet rocked on the floor. Should have had more towels without having to ask, no extra pillows for the sleeper couch.
7.9
Anonymous
Good
03-12-2016
Pretty is-as pretty does!
Pros: Location is excellent. The balcony is a plus. The room beautifully presented.
Cons: One door( away from the bed) would not open.
On the way up to room from a wonderful dinner, I asked hostess for two forks for left over dessert. It seemed I was putting her out.
The front desk staff busy gossiping, did stop to answer my question, yet seemed I was bothering them.
The doormen ( @ night and in am) were friendly, yet both seemed to have the cocktail flu. The point being- people that can afford to stay at this hotel can certainly pick up on a lack of authenticity.I own a business. I KNOW how difficult it is to find good employees. However, staff with a poor and disinterested attitude can EASILY bring a business down- NOT a stuck door to the balcony. In my mind- thinking all staff to be authentic, friendly, and appreciating what they had to offer a paying customer- this hotel would be a 5 star.
6.3
Anonymous
Pleasant
03-01-2016
Not the Jefferson. Sorry but...
Pros: It was ok
Cons: Hard to say
8.3
Anonymous
Very Good
02-23-2016
Very pleasant.
Pros: Great staff.
Cons: Low water pressure in shower.
8.8
Anonymous
Excellent
01-19-2016
Good place
Pros: The pillows are just excellent. Good furniture, location, tv, bathroom and the people I very kind as well. Get the Virginia Omelette if you get hungry for something upon arrival.
Cons: They charge you $3 for room service deliveries and they also expect tip. Sounds redundant to me. I mean If I wanna get some eggs just to eat something quick for 9 bucks that's okay. But if you add 3 for delivery, plus taxes, plus tip I end up paying %60 of the price of the meal extra!
Also, hot water was not really hot 2 out of 3 nights I stayed.
8.8
Anonymous
Excellent
01-11-2016
Great Boutique hotel in Richmond.
Pros: The Old World atmosphere, especially the furnishings were beautiful. Like a small European hotel. Also enjoyed the balcony overlooking the city. The restaurant serves the BEST crab bisque ever!!!!! Better than in VA Beach.
Cons: The housekeeper didn't quite finish making up the bed. Stacked all the pillows in a corner on the floor, but the sheets were made up..
9.2
Anonymous
Wonderful
12-30-2015
Richmond Getaway
Pros: Fabulous staff that ho out of their way to get the right thing done!
Cons: Nothing
9.2
Anonymous
Wonderful
12-22-2015
Great location
Pros: Great location
Cons: Not able to get the room we booked because of our dog
7.9
Anonymous
Good
12-20-2015
Nice mix of southern hospitality...
Pros: The staff was very pleasant.
Cons: It's a historical building. So it's a bit aged
8.8
Anonymous
Excellent
11-25-2015
Itching to get back to...
Pros: The location was fantastic. The beds were comfy with lots of down pillows and comforters and the room and bathroom spacious for little kids to enjoy. Staff were courteous and worked with us and the historical maps and prints were classy.
Cons: At check-in they should have given us an introduction of all the hotel facilities
8.8
Anonymous
Excellent
11-10-2015
Berkeley hotel Richmond, US
Pros: Location and comfort
Cons:
7.5
Anonymous
Good
11-03-2015
good place to stop over...
Pros: The waitress was very personable and friendly. As was the head chef. We thought the food was a little expensive and the room a little small and it didn't have much natural light.
Cons: See above.
8.3
Anonymous
Very Good
09-16-2015
Beautiful accommodations, but can be...
Pros: The accommodations are lovely, nice furnishing and atmosphere in the rooms. I would stay here again for those, plus the location is very convenient to all the sites I wanted to see in downtown Richmond.
Cons: We stayed two nights, and each night we were awakened by noises on the street outside..the first night it was people leaning the bars around 2:00 and the second night it was some sort of construction/garbage collection equipment around4:00/5:00. Very distracting.
8.8
Anonymous
Excellent
09-10-2015
GOOD PLACE TO STAY IN...
Pros: Really good location in the historic area, lots of places to eat
Cons: Nothing to do with the hotel but the Trolley Tour is not good value for money. Richmond would be much better off with an open top bus Tour as your view is very restricted on the trolley
10.0
Anonymous
Exceptional
09-07-2015
Exceptional
Pros: Charming
Cons:
8.8
Anonymous
Excellent
08-30-2015
Downtown near the canal walk.
Pros: Staff extremely helpful getting me fresh milk and breakfast teabags for the room, I don't drink coffee.
Very good service at reception and in the dining room where we had a very pleasant supper.
Cons: Room rather dark, could do with brighter lights, but otherwise excellrnty
10.0
Anonymous
Exceptional
08-29-2015
Exceptional
Pros: Great location, easy to walk to the Capitol, Shockhoe Bottom, the riverfront to look at the murals, and easy access to 95. Loved all the historical VA maps throughout the hotel. Very pleasant and knowledgeable staff.
Cons: We were there on a weekend, and it was very noisy (from the nightlife on the street) until very late.
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