This petite hotel offers suites and some rooms with balconies just steps from the cobblestone streets of the Historic Shockoe Slip District. Privileges are available at the neighboring YMCA.
Smoke free premises. 55 units. 6 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-within 3 mi downtown area.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 147 guests
Showing reviews 1 - 5 of 50
7.0
Verified Hotel Guest
Good
Business Traveler
10-20-2017
Pros: Location, size, and staff - Berkeley is on a corner in the midst of a nice cobblestone district full of restaurants and yet only a few blocks from Capitol Square. The small boutique hotel has a pleasant atmosphere and nice dining room and bar. Nice staff.
Cons: For 4-stars and the price, acoustics and light trespass should not have been problem. Street noise - need better windows. Could hear occupant in room next door - need better walls/doors. Blackout drapes were too short. Earplugs and night mask helped some.
8.0
Christie
Very Good
10-20-2017
Pros: Location and size
Cons: Couldn't get the breakfast sandwich until after 7 am and needed to get on road before that
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-20-2017
Pros: Location
Cons: Had to park in street
8.0
Annette
Very Good
Group Traveler
10-20-2017
Pros: The location, the comfy room and the quietness.
Cons: The only complaint I have is that I had to take a freezing shower. I called downstairs to make a complaint and was told to let the water run for 5min.,b/c all of the staff wasn't present. I did that & the water still ran cold.
1.0
Irvin
Very Poor
Family with Young Children
10-20-2017
Pros: Very nice upon entry but not 4 star quality
Cons: Our bed had stains on it and there were dirty dishes (silverware, wine glasses, plates, etc...) in the drawers.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: Great location.
Cons: Had to go searching for the valet.
5.0
Verified Hotel Guest
Fair
Business Traveler
10-20-2017
Pros: Location
Cons: No parking. I only stayed to sleep so the valet charge of 25-30$ wasn't reasonable.
10.0
Maureen
Exceptional
Group Traveler
10-20-2017
Pros: The front desk staff were very accommodating.
Cons:
6.0
Amanda
Pleasant
Traveling as Couple
10-20-2017
Pros:
Cons: Tiny, old uncomfortable beds and pillows. We had DOUBLE beds. I didn't even know hotels had double beds anymore...shows how outdated they are. Queen is the minimum acceptable bed size in my opinion and I've traveled a lot.
8.0
Verified Hotel Guest
Very Good
10-20-2017
Pros: Very nice decor and very well-kept hotel. Everything was immaculately clean. Staff was very friendly and helpful.
Cons: Room was smaller than expected - the "seating area" was a single chair in the corner. My room was on the lower level and the walls/windows did not block any of the outside noise. Mattress was old, not all that comfortable,and sagged in the middle.
10.0
Anonymous
Exceptional
young couple
10-13-2017
Short, sweet, and comfortable.
Pros: The rooms were quite accommodating.
Cons: The temperature in the elevators was too warm
10.0
Kristin
Exceptional
young couple
10-12-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
10-12-2017
A fun and restful retreat.
Pros: The ambiance of the hotel was lovely. The room was clean and very comfortable. The location was excellent.
Cons:
8.8
Anonymous
Excellent
young couple
10-06-2017
Easily booked
Pros: It was a short stay but quite comfortable and the staff was awesome
Cons: Nothing
10.0
Anonymous
Exceptional
review category group of friends
10-02-2017
Exceptional
Pros:
Cons:
10.0
Vincent
Exceptional
young couple
09-27-2017
We came in to town...
Pros: The size of the room was amazing It was located with in walking distance to many parts of the city.
Cons:
10.0
Janet
Exceptional
solo traveller
09-23-2017
Excellent
Pros: The bar staff
Cons:
10.0
Janet
Exceptional
solo traveller
09-10-2017
Exceptional
Pros:
Cons:
8.8
Rebecca
Excellent
review category group of friends
09-10-2017
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
09-10-2017
Exceptional
Pros:
Cons:
5.0
Barbara
Fair
solo traveller
09-04-2017
Berkely is expensive for a...
Pros: walkable to gov offices and several Restaurants
Cons: room service food was cold on arrival- cold eggs; staff not knowledgable about local services; sm rooms; no gift shop; valet $$$ or garage pkg but cobblestone side walks; not near most tourist destinations (not walkable)
10.0
Arthur
Exceptional
young couple
09-04-2017
Would return again!
Pros: The bed was very comfortable!
Cons: The location was just off the highway and easy to fine.
8.3
Danielle
Very Good
young couple
09-03-2017
Very good
Pros: Only stayed for one night, but the room and hotel was beautiful. Would love to stay in it again. Great walking area, enjoyed the cobblestone streets and easy to get to the suburbs to see family.
Cons:
9.2
Greg
Wonderful
young couple
09-01-2017
We were tourists in Richmond...
Pros: King room was very large. Bed was comfortable. Staff was friendly. Good location.
Cons: Nothing that I disliked.
10.0
Nicole
Exceptional
young couple
09-01-2017
Great staff very accommodating. Big...
Pros: Room was great. Terrace was awesome. I have stayed here many times for work so was confident this would be the same great experience.
Cons: The pillows are too soft for my taste but was still very comfortable.
10.0
Janet
Exceptional
young couple
09-01-2017
Pros: The concierge, Misty, was helpful, expedient and friendly. Our server at breakfast was lovely and efficient!
Cons: Room service got mixed up. Not a big deal. We are our breakfast at the restaurant instead.
8.3
Elizabeth
Very Good
young couple
08-28-2017
Very good
Pros: Charm, historical context of hotel and neighborhood. Friendly front desk personnel. Very quiet a/c fan in bedroom. Three-way light bulbs in bedroom= lots of light, not found in most hotels.
Cons: Restaurant. At lunch and breakfast, we were one of two occupied tables and simple orders took forever to appear and then the food was cold. Lunch omelet was dreadful. Wondered what was going on in the kitchen!
Valet parking inattentive. Car left outside unattended for long time.
9.6
Anonymous
Exceptional
solo traveller
08-27-2017
Love the kindness and warmth...
Pros: Excellent dinner
Cons: Well the telephone didn't work in the room. Of course I had my cell phone but it would have been easier to arrange car pick up
2.5
Lucylisa
Poor
solo traveller
08-25-2017
Very poor
Pros: the breakfast was good the coffee needs an upgrade need more flavor other that that the service was good very good location
Cons: better coffee
10.0
Beverly
Exceptional
solo traveller
08-24-2017
Exceptional
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
08-24-2017
Okay
Pros: Central location
Cons: Excessively nooisy aircon unit in room (like a helicopter in the room)
6.3
Anonymous
Pleasant
young couple
08-24-2017
Pleasant
Pros:
Cons:
9.6
William
Exceptional
solo traveller
08-23-2017
Exceptional
Pros:
Cons:
8.8
Larry
Excellent
young couple
08-20-2017
Fabulous
Pros:
Cons:
8.8
Gregory
Excellent
young couple
08-08-2017
Rapt
Pros: Location and quality of Bed and pillows
Cons: Empty restaurant. A little pricey with
fair food
9.6
Barbara
Exceptional
young couple
08-05-2017
Exceptional
Pros:
Cons:
8.8
Sahar
Excellent
family with young children
08-05-2017
Fabulous
Pros:
Cons:
5.4
Anonymous
Fair
young couple
08-01-2017
Passable
Pros: Good location downtown
Cons: Faded luxury and less-than-spotless facilities. Parking a nightmare!
10.0
Jaime
Exceptional
family with young children
07-30-2017
Exceptional
Pros:
Cons:
8.8
Donna
Excellent
family with young children
07-28-2017
Fabulous
Pros:
Cons:
10.0
Matthew
Exceptional
family with young children
07-26-2017
Exceptional
Pros:
Cons:
9.6
Edward
Exceptional
young couple
07-26-2017
Richmond is a great city...
Pros: Room was great. Extended stay for a second day.
Cons: Check out had a few hiccups but was able to smooth them out. Staff seemed to think it was not their responsibility to inform us that there would be a rate increase when extending our stay.
10.0
Catherine
Exceptional
review category group of friends
07-25-2017
Easy stay with comfy accommodation.
Pros: THE STAFF. Everyone is attentive from the different managers, the valet and the housekeeping. There were 3 women I spoke to (night and day managers) at the desk that were EXTREMELY helpful and remembered my booking down to the request for more robes made PRIOR to staying and for more conditioner and towels during my stay. The room was tidied when we came back.
Cons: A mini fridge would have been nice in a room like this.
10.0
Jessica
Exceptional
young couple
07-24-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
07-24-2017
I enjoyed being able to...
Pros: It was extremely comfortable, the staff were all friendly. The room was very nice. It was so much nicer than staying in a large chain hotel.
Cons: I would have liked to have a real cup and saucer for tea rather than the carry out paper cup - so I just didn't use the room facility for morning coffee/tea.
10.0
Jackie
Exceptional
family with young children
07-23-2017
Exceptional
Pros:
Cons: The shower heads
9.2
Sahar
Wonderful
family with young children
07-20-2017
Superb
Pros:
Cons:
10.0
Silvia
Exceptional
family with young children
07-18-2017
A Wonderful Stay at the...
Pros: The Berkeley Hotel is im the center of downtown Richmond close to museums and points of interest. It's a beautiful hotel with a friendly staff in great location. My favorite feature was the huge terrace of the first room we booked where we had a view of the city. We liked it so much we stayed a second time during the same road trip.
Cons: I would have liked for parking to be complimentary. It's $27 to valet park. If breakfast were included that would have been perfect.
9.6
Martin
Exceptional
young couple
07-17-2017
Classic and Great Location.
Pros: The room was nice and big. Very comfortable bed and loved the terrace even though we didn't get a chance to use it. Location was perfect in the Old part of Richmond downtown.
Cons: Only parking option was Valet (otherwise you just had to find a spot on the street etc)
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