This petite hotel offers suites and some rooms with balconies just steps from the cobblestone streets of the Historic Shockoe Slip District. Privileges are available at the neighboring YMCA.
Smoke free premises. 55 units. 6 stories, interior corridors. Accessibility (Call).
valet laundry, room service, area transportation-within 3 mi downtown area.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 295 guests
Showing reviews 1 - 5 of 50
10.0
Akram
Exceptional
family with young children
04-19-2018
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
review category group of friends
04-16-2018
Very good
Pros:
Cons:
8.0
Laurie
Very Good
Family with Teens
04-13-2018
Pros:
Cons: The hotel and room are very nice. However, our room was on the street side and it was one of the loudest rooms I have ever stayed at. The traffic noise was terrible all night long.
8.0
Christie
Very Good
04-13-2018
Pros: Location and size
Cons: Couldn't get the breakfast sandwich until after 7 am and needed to get on road before that
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: Location
Cons: Had to park in street
7.0
Joseph
Good
Traveling as Couple
04-13-2018
Pros: Location is great! Decorated nicely!
Cons: Beds were not very comfortable and creeky when moving around and getting up. Someone started using a leaf blower at 2:30 in the morning and continued for about an hour. Alley space between buildings was a little noisy as well.
1.0
Irvin
Very Poor
Family with Young Children
04-13-2018
Pros: Very nice upon entry but not 4 star quality
Cons: Our bed had stains on it and there were dirty dishes (silverware, wine glasses, plates, etc...) in the drawers.
10.0
Jane
Exceptional
Traveling as Couple
04-13-2018
Pros: small scale and dining
Cons: no
9.0
Kathryn
Wonderful
Traveling as Couple
04-13-2018
Pros: Rooms were beautifully appointed. I liked the bathroom amenities and coffee maker. One of the few rooms we've stayed in in the US with a safe, which I love. Staff were incredibly helpful and polite.
Cons: We were located in a room where we heard the garbage trucks in the early morning.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-13-2018
Pros: The Berkeley Hotel was centrally located with a friendly staff and wonderfully appointed rooms. This will be my preferred hotel whenever I find myself in Richmond.
Cons:
3.0
Benjamin
Poor
Family with Young Children
04-13-2018
Pros: The location was nice. It is walking distance from several nice restaurants. When the service person learned of some of our poor experiences, they offered us coupons for a simple breakfast.
Cons: The elevator did not work and required staff involvement to repair it. The bathtub did not hold water. The door stop fell out of the wall in our room. The internet did not work, and staff informed us there were "dead spots" in various parts of the hotel.
5.0
Verified Hotel Guest
Fair
Business Traveler
04-13-2018
Pros: Location
Cons: No parking. I only stayed to sleep so the valet charge of 25-30$ wasn't reasonable.
6.0
Amanda
Pleasant
Traveling as Couple
04-13-2018
Pros:
Cons: Tiny, old uncomfortable beds and pillows. We had DOUBLE beds. I didn't even know hotels had double beds anymore...shows how outdated they are. Queen is the minimum acceptable bed size in my opinion and I've traveled a lot.
10.0
Rebecca
Exceptional
Group Traveler
04-13-2018
Pros: Location.
Cons:
7.1
Anonymous
Good
young couple
04-09-2018
Expected something else
Pros: Bed was comfy . Everyone was super friendly. Food was tasty.
Cons: When I booked I didn't realize the location where it was. Never been to Richmond before. Wasn't really looking for something downtown like that but that's my fault. The room was much smaller than I expected and not when I seen on pictures. The pictures where of the up graded rooms. The bed was comfy though. Brunch was good Although it took forever for our order too be taken or even get a cup of coffee poured. The waitress seemed new and very unsure and n9t at all observant of other customers waiting . The bar tender ended up taking our order and waiting on us. After he got our mimosas he finally asked if we were ready to order and if we wanted some more coffee. When our food came he came out and filled our water glasses. For all the hype I heard once I told ppl where we were staying I was alittle underwhelmed. Had I had been looking for something and doing something in the downtown area I might have been alittle more happy.
9.6
Ross
Exceptional
young couple
04-05-2018
Exceptional
Pros:
Cons:
9.2
Deirdre
Wonderful
family with young children
04-03-2018
Second visit to the Berkeley....
Pros: The hotel is very well appointed and clean, with great staff and comfortable rooms.
Cons: 1) Should have more than one of each toiletry in bathroom for family of 3!
2) when I booked online I said that I intended bringing 54 lb dog. Nobody responded to that request and yet my reservation went through. When I arrived I was told that my dog exceeded what was acceptable but they made an exception seeing as I hadn’t been told this already. Would help if you responded to email and if were more specific about pets on your web page.
9.6
Anonymous
Exceptional
young couple
04-03-2018
We enjoyed the Berkeley very...
Pros: This is a very nice, classic hotel with a great, helpful staff, in an interesting area of Richmond.
Cons: $25 per day valet parking (apparently increased to this recently). Better off trying to get street parking if you can.
9.6
Diane
Exceptional
family with young children
04-02-2018
Nice hotel in the heart...
Pros: Hotel is close to the capital building in the heart of the city. It was very clean. Some rooms have small baconies.
Cons: We had to pay for $20 for parking in garage next door.
10.0
Carol
Exceptional
young couple
03-31-2018
Loved it! We will return.
Pros:
Cons: Staff all incredibly friendly and helpful. Food delicious.
7.5
Anonymous
Good
solo traveller
03-28-2018
Good
Pros:
Cons:
7.5
Anonymous
Good
young couple
03-28-2018
Good
Pros:
Cons:
9.6
August
Exceptional
young couple
03-28-2018
Thank you
Pros:
Cons:
7.9
Marie
Good
young couple
03-27-2018
Good
Pros: Very confortable beds.
Cons: Lack of natural light in the room.
10.0
Anonymous
Exceptional
solo traveller
03-27-2018
Exceptional
Pros:
Cons:
9.6
John
Exceptional
young couple
03-26-2018
Simple wondrful!!
Pros: Everything was very accommodating and it fit my planes just right. This was our wedding night and EVERYONE was so very nice to us. The meals were excellent.
Cons:
10.0
Michael
Exceptional
solo traveller
03-21-2018
Exceptional
Pros:
Cons:
9.6
Donna
Exceptional
young couple
03-19-2018
Exceptional
Pros:
Cons:
9.6
Shelly
Exceptional
young couple
03-17-2018
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
young couple
03-16-2018
More than adequate accommodations. Hotel...
Pros: Convenient location.
Cons: Front Desk staff could have been friendlier. Felt as though we were impositioning her upon our departure.
7.9
Camara
Good
young couple
03-16-2018
Good
Pros:
Cons:
10.0
Ann
Exceptional
solo traveller
03-14-2018
All was great, front desk...
Pros: We ate dinner and breakfast at the hotel restaurant and it was great for both occasions, excellent food and service. Both Wil and Ameila were accommodating to our needs.
Cons: Nothing.
10.0
Joanne
Exceptional
solo traveller
03-12-2018
Exceptional
Pros:
Cons:
10.0
Brian
Exceptional
young couple
03-10-2018
Exceptional
Pros:
Cons:
10.0
Bill
Exceptional
young couple
03-10-2018
Exceptional
Pros:
Cons:
10.0
Rogers
Exceptional
young couple
03-02-2018
I have stayed at the...
Pros: The Berkley hotel is always top rated in my estimation based upon the cleanliness and size of the rooms. The staff is very welcoming and helpful and the location is convenient to everything in downtown Richmond.
Cons:
7.5
Robert
Good
solo traveller
02-28-2018
Good
Pros:
Cons:
10.0
Michael
Exceptional
young couple
02-26-2018
Excellent hotel.
Pros: Friendly staff, huge room. Quaint building with beautiful woodwork.
Cons: Valet park but not really a problem. There is public parking close by.
8.8
Anonymous
Excellent
solo traveller
02-24-2018
Fabulous
Pros:
Cons: Hotel needs an update - robes and towels were a little ragged. Facility needs an update.
8.8
Jennie
Excellent
young couple
02-20-2018
Great stop off I-95....
Pros:
Cons:
7.9
Christine
Good
solo traveller
02-18-2018
Will be back next year...
Pros: Loved Misty I’m the bar, she had the chef make special accommodations to prepare a chicken Cesar salad on Valentine’s when the very limited menu was not advised at check in. I also mentioned how my husband prepares berries and creme for me every night and presented one to me for dessert since I was away from home for the night! Such outstanding service! Would like to thank her very much for taking care of me!
Cons: Toiletries were not replenishes in room and bed wasn’t completely made. Didn’t like coming back to the room with the iron still on the nightstand instead of being put away.
7.5
Ian
Good
young couple
02-17-2018
Good
Pros:
Cons:
7.5
Gregory
Good
young couple
02-14-2018
Good
Pros:
Cons:
8.3
Ethel
Very Good
young couple
02-05-2018
Very good
Pros:
Cons: The room service was horrible. We had breakfast and dinner room service. Breakfast there was one cream for our coffee, no toast and an extra granola. Dinner did not come with silverware and there was no sugar for my iced tea. Poor training of the staff.
6.7
Anonymous
Pleasant
young couple
02-05-2018
mediocre.
Pros: The walls were very thin. We were awoken at 7 AM by the sounds of our neighbors. The parking valet took a while, and we were initially charged for an oversized vehicle when we have a compact car.
Cons: The bed was hard, and the walls were very thin.
7.9
Business
Good
solo traveller
02-01-2018
Older, interesting hotel
Pros: Friendly staff. Very large rooms.
Cons: No self-parking other than the street and you need to move your car by 10 am or valet park for 24.00. A boutique hotel, so not the availability of services of some other hotels. It really is a matter of preference, not anything terribly poor. However, not the best eye to cleaning rooms. Beds are comfortable though.
10.0
Va
Exceptional
solo traveller
01-30-2018
Fantastic
Pros: Staff was very friendly. Very clean room and good WiFi.
Cons: The view could have been a little better from my room window.
8.8
Anonymous
Excellent
young couple
01-30-2018
Fabulous
Pros: Location,comfort, terrace room
Cons: Parking
9.2
Venus
Wonderful
young couple
01-28-2018
Could be perfect with good...
Pros: Perfect location. Nice staff who changed our first room immediately. Breakfast was not included so we didn't try it.
Cons: Comforter was too light, not fluffy. Pillows were not comfortable, not down-like. Catered only to coffee drinkers (no tea or chocolate capsules). Alarm was set at 6am!!! Should be removed for every new guest.
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