The Westin Richmond

AAA Inspector Rating
8.7
Wonderful
58 Guest Ratings
6631 W Broad St
Richmond, VA 23230- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.4
Bath3.9
Public Areas4.2
ARATED
AAA Inspector Notes
Offering crisp, contemporary décor with clean lines and soothing shades of gray, the atmosphere here is designed to relax and renew. Spaces are infused with the scent of white tea. Cooling fruit waters are offered in the lobby, and a landscaped stone patio offers a nice outdoor spot. Smoke free premises. 250 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
I-64 exit 183 eastbound; exit 183B westbound; in Reynolds Crossing. 6631 W Broad St 23230.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, Crossings Restaurant & Lounge, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
hot tub, exercise room, massage.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 58 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: Cleanliness, Private, Quiet, Not too far away from downtown
Cons: Not enough luggage carts/trolleys, so had to make multiple trips from the hotel room, to the car.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Excellent service, food, drinks and room. Total relaxation without having to drive.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: Lobby downstairs looked great and was very inviting. Room was very clean and overall great experience.
Cons: Shower pressure wasn't the best but nothing to keep us away next time
5.0
Anonymous
Fair
07-21-2017
Pros: Love all the convenience of having the restaurant and bar downstairs.
Cons: The customer service was unbelievably atrocious. Rude employees. Room was much smaller than stated on website.
6.0
Anonymous
Pleasant
07-21-2017
Pros: Need to change carpet stains everywhere smelled until ac was turned on
Cons:
Showing reviews 1 - 5 of 50