This property is near the mall and airport and features cozy décor in shades of pink. Rooms offer plenty of space to spread out; most are quiet despite the proximity to the airport.
Smoke free premises. 96 units. 4 stories, interior corridors.
Pros: Staff very friendly,very close to restaurant's, clean.
Cons: Breakfast wasn't offered as advertised. I was told the hotel customer count was very low. Staff very apologetic! It worked out okay, plenty of restaurants nearby.
6.0
Maribeth
Pleasant
Traveling as Couple
10-20-2017
Pros: It was clean and comfortable. Nice free breakfast.
Cons: The girl that was at the desk when we checked in was not very friendly and acted like we were inconveniencing her. She was not welcoming at all.
5.0
Jerry
Fair
Senior Traveler
10-20-2017
Pros: Helpful desk staff. Breakfast was o.k.
Cons: road noise
10.0
Chike
Exceptional
Family with Teens
10-20-2017
Pros: The location worked for me. Close to lots of eateries and the freeway that leads to my destination since I only stopped for the night on my way through the town.
Cons: The beds were too small.
4.0
Verified Hotel Guest
Disappointing
Group Traveler
10-20-2017
Pros:
Cons: The Wi-Fi and TV were both spotty.
9.0
Linda
Wonderful
Business Traveler
10-20-2017
Pros: Very nice mattress es and great bedding very comfortable location was convienent.
Cons: The carpeting was stained and needed a good cleaning
10.0
Cynthia
Exceptional
Solo Traveler
10-20-2017
Pros: Really clean, nice sheets, good breakfast.
Cons: All good especially for the price!
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-20-2017
Pros: Very friendly staff.
Cons: Should have a smoker's pole outside.
9.0
Verified Hotel Guest
Wonderful
Senior Traveler
10-20-2017
Pros: Could park our car for our vacation cheaper than at the airport.
Cons:
6.7
Anonymous
Pleasant
family with young children
10-12-2017
Pleasant
Pros:
Cons: Rooms are outdated
6.3
Roseanna
Pleasant
family with young children
10-09-2017
Pleasant
Pros:
Cons: Beds were hard; room had a smell; rooms needed updating.
10.0
Amanda
Exceptional
review category group of friends
10-06-2017
Awesome
Pros: Staff was awesome, the drive and picked us up from dinner
Cons: Nothing
7.9
Stephen
Good
young couple
10-01-2017
Good
Pros:
Cons:
8.3
Terese
Very Good
review category group of friends
08-28-2017
Very good
Pros: The beds were comfortable, the room and bathroom were clean, breakfast was hot and plenty.
Cons: The hotel is a bit dated.
10.0
Michael
Exceptional
young couple
08-28-2017
Excellent stay at this hotel....
Pros: breakfast we above average for a free buffet
Cons: na/
10.0
Valerie
Exceptional
family with young children
08-23-2017
Exceptional
Pros: Everyone was very friendly and helpful!
Cons:
8.8
Linda
Excellent
young couple
08-06-2017
Another pleasant experience.
Pros: Everything was as expected. The room was spacious, and comfortable.
Cons: USB/electrical connection only on 1 side of the bed.
9.6
Christopher
Exceptional
family with young children
07-24-2017
Exceptional
Pros: The room was very spacious
Cons: The rush during checkout
10.0
Donald
Exceptional
family with young children
07-24-2017
Exceptional
Pros:
Cons:
9.6
Charlotte
Exceptional
review category group of friends
07-16-2017
Exceptional
Pros: Close to airport with prompt shuttle. Breakfast out incredibly early.
Cons: Restaurants a bit of a walk, but shuttle available.
10.0
Anonymous
Exceptional
solo traveller
07-14-2017
Great place to wait for...
Pros: The staff were very friendly and knowledgeable of the immediate area. Extremely close to the airport.
Cons:
10.0
Virginia
Exceptional
review category group of friends
07-10-2017
Have rebooked for 7/7
Pros: Staffs/shave rebooked for 7/7
Cons: N/a
7.5
Cenaida
Good
young couple
07-03-2017
Good
Pros:
Cons:
2.5
Reba
Poor
solo traveller
06-25-2017
Disappointed
Pros: Didn't like the food. Powered eggs.
Cons: They fail to clean room after two requests were made.
I plan to send an email to the CEO.
9.2
Wenli
Wonderful
solo traveller
05-28-2017
Friendly with nice touches
Pros: The facilities were what you would expect (basic but comfortable) but the staff and service were exceptionally friendly. After I checked in and got to my room I received a call from the front desk asking if there was anything they could do to make my stay more comfortable, and every staff member i saw had a smile on their face and asked how I was doing. Also there were little touches here and there that were nice and of the type I see in fancier hotels -- the lobby had a big container of lemon water and cups, they slipped my itemized statement under the door overnight, little things like that. There were two types of pillows and an explanation of which was which. Lots of towels too! Pet friendly (though there is a $25 fee -- some places don't charge a fee). Located near some restaurants and shopping centers, though a little far from the highway.
Cons: Eggs at breakfast were weird (but they did have other hot options like grits and sausage - sausage was tasty).
8.8
Chris
Excellent
solo traveller
04-24-2017
Fabulous
Pros:
Cons:
10.0
Robert
Exceptional
solo traveller
04-23-2017
"COMFORT IN" WAY TO GOOO!!!
Pros: The staff was very professional and extreamly nice. We sleep like babies. Very very clean. Food was hot and very delicious.
Cons: If I could have afforted to stay a few more days lol!!!
8.8
Anonymous
Excellent
young couple
04-23-2017
Very clean and friendly property....
Pros: The bed was very comfortable and the room was very clean. Good breakfast except the eggs. The chaffing dish was too hot therefore the eggs all stuck. The biscuits were cold and hard. They offered plenty for breakfast and everything else was very good! We would stay there again definitely !!!
Cons: The eggs.
10.0
Mary
Exceptional
family with young children
04-16-2017
Exceptional
Pros:
Cons:
7.9
William
Good
solo traveller
04-10-2017
Good
Pros:
Cons:
7.5
Charlottetraveler
Good
family with young children
03-04-2017
Good
Pros:
Cons:
9.2
Ted
Wonderful
young couple
03-01-2017
Superb
Pros:
Cons:
8.1
Stephen
Very Good
family with young children
02-18-2017
Good value for money. Will...
Pros: Clean and comfortable.
Cons: Breakfast a bit lame.
9.6
Nancy
Exceptional
solo traveller
02-03-2017
Exceptional
Pros:
Cons:
8.3
Michael
Very Good
young couple
01-27-2017
Very good
Pros: Your staff were professional, helpful, accommodating and well trained.
I thank you for a pleasant stay!
Cons:
8.8
Anonymous
Excellent
solo traveller
01-27-2017
Fabulous
Pros:
Cons: Wifi was abit hard to connect too. Never got on my laptop
4.5
Mary
Disappointing
solo traveller
01-05-2017
AWFUL - frozen chosesn
Pros: convenient - bed comfortable - staff pleasant - bedroom acceptable
Cons: refrig dirty -
SERIOUS HVAC ISSUES - cold air blowing in in winter when heater shut off - no access to shut of of fan for guest so no stopping - maintenance man admitted there were issues - politely fumbled around but it was an attempt at best to "jerry rig" something not functioning - Holiday weekend so no mgr available - CHILLED ALL NIGHT. Thermostat/sensor/fan blower etc not working right - I left in am without taking a shower as it was a cold mess - I had 4 hours sleep because of room change with continuation of problem... I will never stay in comfort inn again. - I paid $117 for this pleasure
9.2
Anonymous
Wonderful
solo traveller
12-20-2016
Comfortable Hotel, near Roanoke Airport....
Pros: Nice staff.
Comfortable rooms
Cons: The breakfast had limited variety but decent enough.
10.0
Kathy
Exceptional
young couple
11-01-2016
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
10-30-2016
Very good
Pros:
Cons:
4.2
Traveling
Disappointing
young couple
10-24-2016
Much too expensive to put...
Pros: The location was good - near a mall and several food options.
Cons: I didn't really mind the Golden Girls decor - but I've never stayed in a cabin quite this sad. It was so dusty I broke out in hives within 10 minutes of being there. There was lots of hair, too. Additionally, there was a burnt out light bulb and non-working outlet near the bedside table. The housekeeper was nice, but staff were mostly unfriendly. We received all kinds of glares for coming to breakfast 15 minutes before closing, for requesting a late check out, and asking for a receipt (which they refused to provide). Then again, maybe glares are just their usual way of greeting!
10.0
Jerry
Exceptional
young couple
10-24-2016
Exceptional
Pros:
Cons:
8.8
Emile
Excellent
mature couple
08-21-2016
We like Comfort Inn hotels!
Pros: Location was great for meeting someone flying in!
Cons:
10.0
Paul
Exceptional
family with older children
08-20-2016
Exceptional
Pros: Friendly staff and good location.
Cons:
7.5
Terri
Good
family with young children
08-18-2016
Great stay.
Pros: I loved the professional staff, the breakfast was great, the room was clean and comfortable.
Cons: Can't say there was anything I didn't like. I will definitely stay again.
9.6
Ron
Exceptional
young couple
08-03-2016
It was a pleasant stay...
Pros:
Cons: The eggs. And it says late check out is offered but when asked could we get a extra hour they said no and that it may be a extra charge, but they didn't know what it was.
8.8
Lisa
Excellent
family with older children
07-26-2016
Pleasant
Pros: Loved the lemon infused water in the lobby! Breakfast was very good.
Cons:
7.9
Mark
Good
review category group of friends
07-19-2016
Good
Pros:
Cons:
10.0
John
Exceptional
family with older children
07-12-2016
Exceptional
Pros:
Cons:
6.7
Patricia
Pleasant
family with older children
06-24-2016
Pleasant
Pros: my large dogs were welcomed by staff and other patrons :)
Cons: the bathroom had not been cleaned before we checked in.
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