MainStay Suites Roanoke Airport

AAA Inspector Rating
8.7
Wonderful
22 Guest Ratings
5080 Valley View Blvd
Roanoke, VA 24012- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.1
Public Areas3.2
AAA Inspector Notes
This property features large rooms and suites with homey country-style décor. It is designed for a long-term stay, with kitchenettes. Rooms offer views of the city and airport. 77 efficiencies. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-581 exit 3E, just n. 5080 Valley View Blvd 24012.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 22 guests
Showing reviews 1 - 5 of 31
8.4
Verified AAA Guest
Very Good
Couple
09-30-2016
It is quaint and comfortable. The staff is very friendly.
Pros: Bed was comfortable. Multiple rooms. Separate sink. Felt home-like.
Cons: Seemed smaller than I remember (have stayed here many times). The a/c in this particular room never really got the bedroom cold, just the living room.
7.0
Stephen
Good
Solo Traveler
11-24-2017
Pros: Nice rooms.
Cons: When my reservations were made, I was told that they did not have a van driver at the time and would pay for a taxi to the airport. When I left for the airport I was told I had to pay the taxi.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-24-2017
I was very pleased with the accommodations
Pros: The fact that it offered a full kitchen
Cons: No
4.0
Verified Hotel Guest
Disappointing
Solo Traveler
11-24-2017
I phoned next day to see if my misplaced coat was there and was told a message would be left for housekeeping to phone me next morning. They never did. i would not recommend this hotel because of the Staff (except for the midnight shift lady who was very nice.) Two incidents such as above are two too many for me.
Pros: Sleep in a quiet area after a 7 hour flight delay.
Cons: A friend came to pick me up and was told I could not be reached. She waited in the lobby for 45 minutes and I just happened to come downstairs. I still was not told she was waiting. This was the dayshift staff. We almost did not connect.
9.0
Powell
Wonderful
Traveling as Couple
11-24-2017
Pros: Clean and big rooms. Better than 3 star hotels I stayed at.
Cons:
Showing reviews 1 - 5 of 31