Sheraton Roanoke Hotel & Conference Center

AAA Inspector Rating
8.7
Very Good
304 Guest Ratings
2801 Hershberger Rd
Roanoke, VA 24017- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.3
Public Areas3.2
AAA Inspector Notes
Set on 12 landscaped acres, this hotel offers well-appointed accommodations and wonderful landscaping. Rooms are set in two towers and offer comfortable bedding and work space. Smoke free premises. 320 units. 7-8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-581 exit 3W, just w to Ordway Dr, then just n via service road. 2801 Hershberger Rd 24017.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
outdoor, heated indoor.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 304 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: The staff at the reception desk great and helpful.
Cons: The carpeting in the rooms are filthy. I was moved into another room which felt cleaner but the carpeting looked like it had not been cleaned in years. The first room was dusty, had a soiled napkin left above the refrigerator and just wasn't clean.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing staff
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, clean, comfort and staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel has an outdoor and indoor pool, well equipped fitness center, clean rooms, and comfortable beds
Cons: The walk from the parking lot to the room is quite long. No parking near the elevators, you must come in the front :(
10.0
Anonymous
Exceptional
08-11-2017
Pros: Although the hotel was obviously an older hotel, the rooms have been beautifully remodeled. They were very clean and spacious.
Cons: Was a little hard to locate once we got off at the exit. The sign was a little hard to see. Otherwise, I had no complaints.
Showing reviews 1 - 5 of 50