Sheraton

AAA Inspector Rating
2801 Hershberger Rd
Roanoke, VA 24017- Map It
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.7
Bath3.0
Public Areas3.0
AAA Inspector Notes
Set on 12 landscaped acres, this hotel offers well-appointed accommodations and wonderful landscaping. Rooms are set in two towers and offer comfortable bedding and work space. Smoke free premises. 320 units. 7-8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-581 exit 3W, just w to Ordway Dr, then just n via service road. 2801 Hershberger Rd 24017.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
outdoor, heated indoor.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 448 guests
Showing reviews 1 - 5 of 50
10.0
Jenifer
Exceptional
Group Traveler
04-13-2018
Pros: We got a great last minute deal at this hotel. It was close to midnight and we were exhausted the staff was ready for us even though we had only booked the hotel about 10 minutes prior.
Cons: The bathroom tub faucet was coming off the wall and the coffee station was stocked with full pot pods even though the coffee maker was for single cups. We tried to fold over the larger pod, but it overflowed and made a mess. We notified the front desk.
8.0
Gabriel
Very Good
Traveling as Couple
04-13-2018
Pros:
Cons: The wifi was subpar for streaming vand it was impossible to access the HDMI port on the TV in the room. The carpet didn't look clean and we found a tiny dead bug on the floor.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: The price was great, super friendly staff, and very comfortable beds. Will stay there next time.
Cons:
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
04-13-2018
Pros:
Cons: The first room had water and mold in the bathroom and the 2nd just was not clean. Carpets throughout the hotel were not clean.
9.0
April
Wonderful
Family with Teens
04-13-2018
Pros:
Cons: Stains on carpet and baseboard missing in room 356A. Ripples in carpet at elevator exit. Left a pillow in the room. Called within 30 minutes, but no one could locate it. Toilet not secure to floor. Rocked back and forth.
Showing reviews 1 - 5 of 50