Holiday Inn Express & Suites Salem Civic Center

AAA Inspector Rating
8.7
Excellent
68 Guest Ratings
991 Russell Dr
Salem, VA 24153- Map It
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.2
Public Areas3.2
AAA Inspector Notes
Located close to the civic center and many restaurants, this colorfully designed property offers an outdoor pool, large breakfast area and rooms with views of the rolling hills of Virginia. Smoke free premises. 75 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-81 exit 141, just e. 991 Russell Dr 24153.
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 68 guests
Showing reviews 1 - 5 of 50
9.0
Steve
Wonderful
Traveling as Couple
01-19-2018
Pros: The room was very clean and well organized. The bathroom was spacious and very well stocked. The breakfast was delicious and the pool and hotub were just what I needed after a day of mountain hiking.
Cons: I cannot think of anything I disliked.
10.0
Michael
Exceptional
Family with Young Children
01-19-2018
Pros: Very clean and staff was very friendly
Cons: No
5.0
Verified Hotel Guest
Fair
Business Traveler
01-19-2018
Pros: The staff was kind and for the most part accommodating
Cons: We found a bed bug in our bathroom. I captured it & took it to the desk. The manager said that Ecolab said it was a form of beetle but it wasn't. They only refunded us for 1 of 5 nights & gave us detergent to wash clothes in a coin operated machine.
9.0
Sandra
Wonderful
Solo Traveler
01-19-2018
Pros: The bed and pillows were awesome.
Cons: Think the heat wasn’t working very well, never really got warm or reached the temperature on thermostat. The breakfast wasn’t the best glad I wasn’t hungry.
10.0
Thomas
Exceptional
young couple
12-28-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 50