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Courtyard by Marriott-Richmond Airport

AAA Inspector Rating

8.7

Very Good

9 Guest Ratings

5400 Williamsburg Rd

Sandston, VA 23150- Map It

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AAA Inspector Notes

This hotel boasts contemporary décor and a modern lobby featuring a touch-screen computer wall, as well as pod tables with computer/TV screens and book library with local themes. Small but state-of-the-art exercise rooms offer individual TV screens on each piece of cardio equipment. Smoke free premises. 142 units. 3 stories, interior corridors. Accessibility (Call).

More about Sandston, VA More Hotels in Sandston, VA

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-64 exit 197A (Sandston-RIC Airport), just s to Williamsburg Rd E, then 1 mi w. 5400 Williamsburg Rd 23150.

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Pool

heated indoor.

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, boarding pass kiosk, airport transportation, area transportation-within 3 mi.

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 9 guests

Showing reviews 1 - 5 of 19

10.0

Megan

Exceptional

young couple

09-15-2016

Pros: Friendly staff and clean hotel/room!

Cons:

9.6

John

Exceptional

solo traveller

08-09-2016

Pros: Pamela was wonderful and the staff really did a great job!

Cons: All went well.

8.3

Jana

Very Good

family with young children

07-26-2016

Pros:

Cons: Didnt like cleaning staff waking me up 3 times 9:30 - 10:30 and 11:00 to clean the room check out was 12 noon. Each time they just unlocked my door no knocking or announcing entry. If I paid up to 12pm check out dont disturb me before that.

8.8

Hattie

Excellent

family with young children

07-24-2016

Pros: The staff was very nice and pleasant. I love the smell of the lobby.

Cons: The mini refrigerator in the room didn't work.

9.6

Daisyz

Exceptional

family with young children

06-29-2016

Pros: I was surprised by how little I heard from the airport. Rooms were very clean and comfortable.

Cons: Pool water could have been a little warmer.

7.9

Leeann

Good

mature couple

06-29-2016

Pros: Easy to locate, plenty of restaurants in the area, quiet, check-in was easy and quick.

Cons: Lobby was quite attractive, however the actual room looked like it was in need of an update. Parking seemed to be limited when we arrived but we did manage to find a place.

6.7

Marcia

Pleasant

mature couple

06-06-2016

Pros: staff very nice and helpful with directions and dining in area

Cons: bathroom and vanity very small and very close in proximity.

10.0

Verified Hotel Guest

Exceptional

Family with Young Children

05-24-2016

Pros: The Hotel was perfect from staff to location. We have no complaints.

Cons:

8.8

William

Excellent

solo traveller

05-24-2016

Pros:

Cons: All was great except: Called to obtain hotel's free airport shuttle from airport to hotel. Immediately asked to hold, did so for 15 min. Finally took cab for $12.00. Told staff that I was still on hold upon check-in at 21 min. hold. Desk clerk told me he was sorry. Got to room and still no one picked up the phone hold! This was 25 min. into call. Bad start to my stay!

8.8

Debbie

Excellent

solo traveller

05-18-2016

Pros: Very friendly staff (front desk & house keeping); very responsive to request; great all-around customer service. Quiet

Cons: So far out from downtown; not much to do near-by. (within two miles-or less-of airport)

8.3

Gerald

Very Good

family with young children

05-03-2016

Pros: nice people worked at hotel

Cons: key did not work half the time.

10.0

Theresa

Exceptional

family with older children

05-02-2016

Pros: Clean room, comfortable bed.perfect place to stay to travel out of the Richmond airport. The staff was fantastic and very friendly. The shuttle service is excellent. Got us to and from the airport with no problems at all well worth the cost of the room.

Cons: There was nothing at this hotel that I did not like.

7.1

Pieter

Good

mature couple

04-07-2016

Pros: Rooms were clean

Cons: Breakfast was expensive and not included.

8.3

Christy

Very Good

young couple

03-27-2016

Pros: Very clean facility. Great staff

Cons:

5.8

Clyde

Okay

family with older children

02-23-2016

Pros: beds nice

Cons: musty odor in halls

9.2

Anonymous

Wonderful

mature couple

02-17-2016

Pros: Comfortable, clean, roomy

Cons: Location, off main highway but not near attractions

10.0

Anonymous

Exceptional

review category group of friends

11-29-2015

Pros: Shanell at the front desk was all about customer satisfaction. We wanted to play cards in the lobby while having some cocktails, she had someone go out and get us some cards. It was great.

Cons:

10.0

Thomas

Exceptional

Business Traveler

11-02-2015

Pros: Great facility. Best airport service ever.

Cons:

1.0

Verified Hotel Guest

Very Poor

Traveling as Couple

10-13-2015

Pros:

Cons: Did not have the option for me to choose the type of room that I wanted.

Showing reviews 1 - 5 of 19