Holiday Inn Express

AAA Inspector Rating

8.7

Good

28 Guest Ratings

491 International Center Dr

Sandston, VA 23150- Map It

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AAA Inspector Rating Details (scale 1-5)

3.2

Overall

Room3.4

Bath3.1

Public Areas3.2

ARATED

AAA Inspector Notes

Along a row of popular hotels, this business-class hotel sits not far from the airport and the interstate. Cinnamon rolls and a pancake machine are featured at the continental breakfast. Smoke free premises. 101 units. 4 stories, interior corridors. Accessibility (Call).

More about Sandston, VA More Hotels in Sandston, VA

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-64 exit 197A (Sandston-RIC Airport), just s to Audubon Dr, then just n. 491 International Center Dr 23150.

Pool

heated indoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

exercise room.

Guest Services

valet laundry, airport transportation, area transportation-within 4 mi.

Terms

N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE

Good

Based on Ratings from 28 guests

Showing reviews 1 - 5 of 19

9.0

Verified Hotel Guest

Wonderful

Business Traveler

06-23-2017

Seemed odd to have a holiday Inn express right next to a holiday inn.

Pros: The breakfast area was very well put tother and clean.

Cons: Room temperature was hard to maintain. Heat made the room to hot even on lowest setting.

7.0

Verified Hotel Guest

Good

Family with Young Children

06-23-2017

Pros: It was convenient for our purpose. Shuttle right here, car rental also. Nice person at front.

Cons:

8.0

Verified Hotel Guest

Very Good

06-23-2017

Pros:

Cons: Don't leave. A tshirt on the bed..housekeeper wont make the bed..but they will move your shoes.

7.9

Anonymous

Good

solo traveller

06-09-2017

Pros: Quiet area located near 3 other hotels. Felt safe walking puppy at night. Very friendly staff. Comfortable beds.

Cons: Could hear doors opening and closing along the hall during night... people wheeling by with luggage. Woke dog... who woke me...

10.0

Delta

Exceptional

solo traveller

05-11-2017

Pros: Did not eat breakfast.

Cons:

7.1

Edward

Good

young couple

04-05-2017

Pros: The staff was good.Over the weekend the staff was great the weekday staff should take notes

Cons: Overall the price compared to other hotels it was average but for a few more dollars other hotels offer more such as a bar and restaurant

7.1

Mary

Good

review category group of friends

03-08-2017

Pros: Cleanliness in all areas. How others staffer made the stay enjoyable. Thanks Brittany, Jean, and Sharon. You are the best!

Cons: Treatment of some staff due to late arrival. A call was made to inform staff on duty of the late arrival. Accidents on 95. Did not get rooms requested, a mess.

10.0

Ann

Exceptional

family with young children

03-07-2017

Pros: The staff was wonderful, Mrs Jean took care of getting my microwave working and Mrs Sharon made sure that my reservations were being held for us while we were caught up in traffic from so many accidents traveling from NJ.

Cons:

5.4

Martin

Fair

review category group of friends

10-24-2016

Pros:

Cons: Our room was not very clean. Toilet didn't flush. Curtains were filthy and hanging off the rods. Light fixtures were exposed. Furniture was full of dust. Shower curtain rod was about to fall off.

8.8

Juan

Excellent

solo traveller

06-30-2016

Pros: Front desk personnel

Cons:

5.8

Gina

Okay

family with older children

06-23-2016

Pros: Staff were very accommodating even after booking.com said rooms were available which clearly were not...

Cons: Strong smell of pool chemicals reached our floor.

4.2

Anonymous

Disappointing

family with older children

05-18-2016

Pros: The location

Cons: They messed up my booking and booked me for a king instead of a double. Finally got into a handicap room.... which I did not want. I was told that is all they had. Carpet was dirty. I asked for a receipt and they told me no that I had to get it from booking.com. I reminded them that I always use booking.com and each hotel always gives me a receipt. She became very loud and rude.

7.1

William

Good

mature couple

04-23-2016

Pros: Kim worked very hard to get us a good room.

Cons: Three rooms before we had one that everything worked. First, toilet flush handle broke; no one there to fix it. Second room, too close to elevator; too noisy, and new TV remote not programmed yet. Finally, third room was ok expect TV remote did not totally work either.

7.5

Louis

Good

mature couple

03-22-2016

Pros: all was good

Cons: toilet to low to the floor

3.3

Anonymous

Poor

mature couple

02-04-2016

Pros: Staff was nice.

Cons: Room was not clean, and had stains on the wall. There also was a bug on the ceiling.

8.8

Stephanie

Excellent

review category group of friends

10-20-2015

Pros: The hotel was very clean - common areas and room. Staff was prompt and friendly, especially for a late evening check-in. Breakfast was pretty decent, good selection.

Cons:

6.3

Anonymous

Pleasant

mature couple

08-17-2015

Pros:

Cons: Had a problem but was solved.

7.5

Edgard

Good

solo traveller

07-09-2015

Pros: Close proximity to where i had to attend a graduation.

Cons: Found a few roaches in room.

4.6

Shalonda

Disappointing

family with young children

06-24-2015

Pros: We were on the 2nd floor and the kids loved the views of the airplanes

Cons: I booked a standard room w/2 queen beds and when I arrived I was told they only have the single king beds available.I had 2 preteens with me so we needed the extra bed. The pullout couch reeked of urine and was filthy. The entire night staff was moving things up and down the hall so there was a squeaky noise preventing u from sleeping. I will never stay there again.

Showing reviews 1 - 5 of 19