This hotel, near shopping and restaurants, offers guest rooms equipped with a desk, comfortable chair and upgraded bedding. Some rooms have sleep sofas and balconies. Breakfast and light dinners are served in The Bistro. Starbucks coffee is brewed. The indoor pool and outdoor patio with a fire pit are great guest options to spend time out of the room.
Smoke free premises. 191 units. 4 stories, interior corridors. Accessibility (Call).
Cons: I wanted coffee & went to the lobby, the only coffee available was for sale. I bought a cup of Star Bucks, but it was much too weak to be good. If it was free, I wouldn't complain. But, $4 I should get what I pay for.
10.0
Victoria
Exceptional
Solo Traveler
04-13-2018
Pros: Very affordable, clean, great beds, courteous staff, great service even at night
Cons: No microwave or fridge in room
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: The personality and genuine concern for my well being by the check-in staff.
Cons:
6.0
Tresa
Pleasant
Business Traveler
04-13-2018
Pros: Staff are really accomadating
Cons: No
10.0
Debi
Exceptional
Traveling as Couple
04-13-2018
Pros: Extremely clean, friendly, comfortable, and relaxing atmosphere
Cons: No
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: It was clean and up to date.
Cons: I think microwaves and refrigerators should be standard.
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
04-13-2018
Pros: I liked the coffee shop in the middle of the lobby. Check in was easy and quick. Old rooms but fairly clean. Beds were comfortable. Grounds are maintained well.
Cons: They booked a group of teenagers right next door to me that partied, screaming, used profanity up until 1:30 am than woke up at 8am and repeated their horrendous behavior. I complained 3 times to no avail. They didn't even suggest moving me. no rest.
6.0
Martin
Pleasant
Traveling as Couple
04-13-2018
Pros: Staff was power washing concrete .....
Cons: Hotel common areas need cleaning and upgrades carpet is hallway wasnt very clean.....
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
04-13-2018
Pros: Parking was not an issue
Cons: The hotel does not guarantee the amenities it lists on its website. The staff does not provide very good service or follow through. My reservation was missing. The Traut aunt is overpriced even for a hotel and is lacking across the board.
8.0
Verified Hotel Guest
Very Good
Business Traveler
04-13-2018
Pros: clean freindly
Cons:
9.0
Michael
Wonderful
Solo Traveler
04-13-2018
Pros: Clean, comfortable, accessible.
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
04-13-2018
Pros: Easy check in late at night. Lots of space in the room.
Cons: The location could be a little hairy for folks who aren't local, but nothing Google Maps can't get you out of. Just a bit too much traffic with a spaghetti bowl of lanes and intersections.
8.0
Akin
Very Good
Solo Traveler
04-13-2018
Pros: Pool
Cons: Pool hours
8.0
Cynthia
Very Good
Traveling as Couple
04-13-2018
Pros: Location!
Cons: The rooms are dated... The staff came to the room knocking before checkout more than once even after I called for late checkout.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Clean, good location
Cons: Lobby area did not have free coffee stations like most places do. They had Starbucks so understandable but still its nice to have coffee and water stations in lobby.
10.0
Emily
Exceptional
Business Traveler
04-13-2018
Pros: Great staff, modern room, clean and new.
Cons: No real restaurant just small bistro for snacks.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: Very convinent not too far to major places like White House. The hotel amenities are excellent I like the oute side fireplace. Staff is very friendly. Very clean.
Cons: Room is small for family of four not sure if I should choose wrong size.
8.8
Anonymous
Excellent
family with young children
04-12-2018
Hotel
Pros: Friendly environment
Cons: The rude alarm several times overnight.
10.0
Sophia
Exceptional
young couple
04-09-2018
Exceptional
Pros:
Cons:
6.3
Cynthia
Pleasant
solo traveller
03-28-2018
Pleasant
Pros:
Cons: Sad to have the pool out of commission. That was the reason I booked the room.
9.6
Traci
Exceptional
family with young children
03-17-2018
Great stay but toilet been...
Pros:
Cons: The toilet kept running all night
7.5
Martina
Good
review category group of friends
03-15-2018
Good
Pros:
Cons:
8.3
Steve
Very Good
young couple
03-05-2018
mens room had no paper...
Pros: Norma was great host to us, was there during high winds weekend!
guy that check me in, not so great my girlfriend came in after me and he tell her I was checked in, she was sitting in the lobby waiting
Cons: thought the elevator and first floor is quite far from check-in
9.6
Anonymous
Exceptional
young couple
03-04-2018
Exceptional
Pros:
Cons: Parking was about 15 a night which is dumb when you’re staying at the hotel and breakfast was not included, however it does say on the website. We believe it should include just like every other hotel.
10.0
Vona
Exceptional
solo traveller
03-02-2018
My overnight stay was quiet...
Pros: I did not eat at the hotel. The bed was very comfortable.
Cons: The heating and air conditioning unit was a little difficult to adjust.
9.6
Akilah
Exceptional
review category group of friends
02-18-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
01-17-2018
Exceptional
Pros: It was a wonderful night’s stay.
Cons: While they served Starbucks coffee, they didn’t have a barista on staff. Not a huge deal, but nice to be able to get your regular order while away.
10.0
Sarah
Exceptional
solo traveller
01-09-2018
Very relaxing
Pros: Bed was comfortable
Cons: No DVD player
5.0
Anonymous
Fair
mature couple
01-08-2018
Passable
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
01-08-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
01-03-2018
Exceptional
Pros:
Cons:
9.6
Luis
Exceptional
review category group of friends
01-02-2018
Exceptional
Pros:
Cons:
10.0
Caitlin
Exceptional
review category group of friends
01-01-2018
Exceptional
Pros:
Cons:
10.0
Anthony
Exceptional
solo traveller
12-27-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
12-23-2017
I enjoyed my stay because...
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
12-01-2017
Exceptional
Pros:
Cons:
10.0
Dianna
Exceptional
family with young children
11-27-2017
I had a lovely time.
Pros: Everything
Cons: Nothing
10.0
Anonymous
Exceptional
solo traveller
11-21-2017
Awesome experience
Pros: The room was quite amazing.
Cons: Nothing
10.0
Kathleen
Exceptional
review category group of friends
11-17-2017
Exceptional
Pros: Breakfast was excellent and included in stay. Staff was great - very friendly and accommodating. Would stay there again. Very convenient.
Cons:
8.3
Ben
Very Good
family with young children
11-15-2017
Very good
Pros:
Cons:
10.0
Mark
Exceptional
young couple
11-07-2017
Had a great stay in...
Pros: The Bistro had great food and beverage choices. Breakfast was really large enough for both of us to share, but we didn't know that until we had already ordered and it was served. There are many other dining options within an easy driving distance of the hotel.
The bed was very comfortable, and the Fitness Center had many machine options in addition to a pool.
Cons: Unfortunately, the TVs on some of the equipment in the Fitness Center did not work because their remotes could not be located.
Also, the room was decorated in a very modern motif with the exception of the headboard, desk, and chest of drawers, which did not seem to suit the contemporary feel and style of the rest of the room.
We missed having access to free coffee 24 hours a day.
5.0
Anonymous
Fair
mature couple
10-16-2017
Passable
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-12-2017
Good
Pros:
Cons:
10.0
Bernadette
Exceptional
solo traveller
09-22-2017
Exceptional
Pros: great place to stay
Cons: Everything was fine.
9.2
Nikeisha
Wonderful
family with young children
09-03-2017
Superb
Pros:
Cons:
10.0
Kathryn
Exceptional
young couple
08-23-2017
Convenient location for our visit....
Pros: Bed was comfortable. Curtains made room dark in AM.
Cons: Could have used more glasses in room-didn't replace next day. Ice machines were not working. Had to reset clock to correct time. No rack for suitcase:tote bag.
5.8
Anonymous
Okay
review category group of friends
08-21-2017
great place to get a...
Pros: I like the cleanliness of the room and bathroom
I like the blackout curtains in room
Cons: Well phone didn't work when we got into room.
Some of the light switches didn't work in room
The door to bathroom should be changed to open away from the sink outside of bathroom door
No ceiling fan in bathroom
Ice machines where either not working or out of ice
6.7
Tadele
Pleasant
young couple
08-07-2017
Pleasant
Pros:
Cons: A lady that I was told " à superviser" knocked at my door repeatedly at 8:30 am. I Woke up and open the door. She said, "Are you checking out today?." Really? That's inappropriate to wake a sleeping customer up and ask something she could have checked at desk. I complained on my way out.
7.9
Melissa
Good
young couple
07-24-2017
Good
Pros: The staff and how they were able to accommodate me in switching my original room to another due to the A/C not working in my room.
;detailController.handleFacebook('SEO','Courtyard by Marriott-Springfield', '122297', 'ACCOMMODATION', '3', '', '', 'http://q-xx.bstatic.com/images/hotel/max500/118/118123331.jpg', 'Springfield', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Courtyard by Marriott-Springfield', '122297', 'ACCOMMODATION', '3', '', 'http://q-xx.bstatic.com/images/hotel/max500/118/118123331.jpg', 'Springfield', '', '', '', '');){kind=link}
