This hotel, near shopping and restaurants, offers guest rooms equipped with a desk, comfortable chair and upgraded bedding. Some rooms have sleep sofas and balconies. Breakfast and light dinners are served in The Bistro. Starbucks coffee is brewed. The indoor pool and outdoor patio with a fire pit are great guest options to spend time out of the room.
Smoke free premises. 191 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Hotel walls were extremely thin. I could hear the neighbors above me. Windows were not sealed properly...lots of cold air came into room. Bathroom had no ventilation.
7.0
Verified Hotel Guest
Good
10-13-2017
Pros: The pool is indoors
Cons: No free breakfast
5.0
Verified Hotel Guest
Fair
Group Traveler
10-13-2017
Pros: The friendliness and helpfulness of the staff
Cons: That I had to change rooms three times to get the right room. First room did not have a fridge. Second room had no hot water, the carpet was damped, the bathroom door did not close, and the security lock on the door did not latched! Unacceptable with b
9.0
Keli
Wonderful
Family with Young Children
10-13-2017
Pros: This is a great hotel for groups. The courtyard is perfect for hanging out with friends and family.
Cons:
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
10-13-2017
Pros: It was in the location I wanted it to be in,
Cons: THE ROOM HAS A HOLE IN THE WALL THE TV IN THE ROOM DIDNT WORK NO COMPLIMENTARY BREAKFAST FRONT DESK WAS USELESS WITH REQUESTS AT 8PM A MAN SAT OUTSIDE OF MY ROOM UNTIL AFTER MIDNIGHT NO REFRIGERATOR IN ROOM WIFI CONNECTION WAS AWFUL
10.0
Jaime
Exceptional
Traveling as Couple
10-13-2017
Pros: This hotel is close to the D.C. area. It also has a mall near it, lots of shops, restaurants and bars. Great location!!
Cons: No
10.0
Victoria
Exceptional
Solo Traveler
10-13-2017
Pros: Very affordable, clean, great beds, courteous staff, great service even at night
Cons: No microwave or fridge in room
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-13-2017
Pros: The personality and genuine concern for my well being by the check-in staff.
Cons:
7.0
Verified Hotel Guest
Good
10-13-2017
Pros: Staff was friendly and responsive.
Cons: Not great in the insulation and soundproofing department...upstairs and wall-sharing neighbors were audibly present.
1.0
Kristel
Very Poor
Family with Young Children
10-13-2017
Pros: The location and the rooms are nice.
Cons: We had to switch rooms and the person at the front desk decided he was going to charge my card for the room when we had fully paid. When calling about why we were charged they said the guy was new but money would be in my account in 7-10 days.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: It was clean and up to date.
Cons: I think microwaves and refrigerators should be standard.
6.0
Martin
Pleasant
Traveling as Couple
10-13-2017
Pros: Staff was power washing concrete .....
Cons: Hotel common areas need cleaning and upgrades carpet is hallway wasnt very clean.....
6.0
Merrill
Pleasant
Traveling as Couple
10-13-2017
Pros:
Cons: Very thin sheets and blankets. I am one that likes to have my sheets and blankets tucked in at least one side. These sheets and blankets were so small that they couldn't be tucked in on either side. It would also have been nice to have an extra blanket
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-13-2017
Pros: location is very nice and convenient, right off I-95, I-495, and I-395. Plenty eating places around the neighborhood.
Cons: N/A
8.0
Akin
Very Good
Solo Traveler
10-13-2017
Pros: Pool
Cons: Pool hours
8.0
Cynthia
Very Good
Traveling as Couple
10-13-2017
Pros: Location!
Cons: The rooms are dated... The staff came to the room knocking before checkout more than once even after I called for late checkout.
10.0
Victoria
Exceptional
Solo Traveler
10-13-2017
Pros: Very nice room, great bed, nice bathroom, sofa, chair, great location right by interstate and shopping and dining.
Cons: Breakfast not included. Blanket wasn't warm enough. Towels aren't very soft
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: The location is great! It's near the shopping mall and has easy access to the freeway. Rooms are quiet.
Cons:
7.5
Anonymous
Good
mature couple
10-12-2017
Good
Pros:
Cons:
10.0
Bernadette
Exceptional
solo traveller
09-22-2017
Exceptional
Pros: great place to stay
Cons: Everything was fine.
9.2
Nikeisha
Wonderful
family with young children
09-03-2017
Superb
Pros:
Cons:
10.0
Kathryn
Exceptional
young couple
08-23-2017
Convenient location for our visit....
Pros: Bed was comfortable. Curtains made room dark in AM.
Cons: Could have used more glasses in room-didn't replace next day. Ice machines were not working. Had to reset clock to correct time. No rack for suitcase:tote bag.
5.8
Anonymous
Okay
review category group of friends
08-21-2017
great place to get a...
Pros: I like the cleanliness of the room and bathroom
I like the blackout curtains in room
Cons: Well phone didn't work when we got into room.
Some of the light switches didn't work in room
The door to bathroom should be changed to open away from the sink outside of bathroom door
No ceiling fan in bathroom
Ice machines where either not working or out of ice
6.7
Tadele
Pleasant
young couple
08-07-2017
Pleasant
Pros:
Cons: A lady that I was told " à superviser" knocked at my door repeatedly at 8:30 am. I Woke up and open the door. She said, "Are you checking out today?." Really? That's inappropriate to wake a sleeping customer up and ask something she could have checked at desk. I complained on my way out.
7.9
Melissa
Good
young couple
07-24-2017
Good
Pros: The staff and how they were able to accommodate me in switching my original room to another due to the A/C not working in my room.
Cons: No complementary breakfast.
10.0
James
Exceptional
young couple
07-10-2017
It was close to the...
Pros: The room was very nice
Cons: I liked everything
7.9
Christopher
Good
family with young children
07-03-2017
Good
Pros: Location
Cons: Hotel needs renovation. Old carpets and paint/wallpapers
8.8
Gudrun
Excellent
family with young children
06-12-2017
Fabulous
Pros:
Cons:
4.6
Anonymous
Disappointing
solo traveller
06-12-2017
I will stay somewhere else...
Pros:
Cons: Well used and dated
10.0
Wendy
Exceptional
solo traveller
06-11-2017
Springfield Marriott Courtyard was perfect
Pros: I always enjoy a Marriott family hotel when I can stay at one. This one was a perfect location for the business I had to do while in the area. Staff was friendly, knowledgeable and helpful in all areas. Thank you
Cons:
10.0
Tyler
Exceptional
solo traveller
05-30-2017
Exceptional
Pros:
Cons: Slow wifi, no digital TV signal
8.3
Anonymous
Very Good
young couple
05-17-2017
Very good
Pros: Staff pleasant & room nice & comfortable
Cons: Breakfast not included. We were just there one night & our son dropped us off so no car . Rainy night had to buy dinner & breakfast there - much more costly than I'd desired . They don't even have complimentary coffee in lobby . They did for the room though .
4.6
Anonymous
Disappointing
family with young children
04-10-2017
Disappointing
Pros: Location
Cons: Staff breakfast
Price high
7.9
Virginia
Good
family with young children
04-07-2017
Good
Pros: Staff was very helpful and caring. Our reservation had not been called in to the hotel.
Cons: To see and choose your breakfast buffet.
7.5
Anonymous
Good
family with young children
03-25-2017
Good
Pros: The bed was quite comfy
Cons: I could not find the tissues!!!
7.9
Chrissa
Good
family with young children
03-22-2017
Was ok but a bit...
Pros:
Cons: I thought the presentation of this hotel on the booking sites was a bit misleading..It leads a prospective traveler to believe that there is a restaurant and lounge on site as well as a Starbucks...The truth is there is not...Its a Starbucks Kios with a very lumited menu...There is No restaurant and lounge just a large area off of Lobby to sit and eat a microwaved sandwich or something and they make a few drinks...The coffee in our room was better than the so called Starbucks but thank goodness there was a real STARBUCKS within walking distance..
9.6
Joancranton
Exceptional
solo traveller
03-16-2017
Another great Courtyard
Pros: Every Courtyard I have stayed in has been exceptionally clean, comfortable and has staff of a high quality.
Cons: Everything was to my liking--no complaints.
10.0
William
Exceptional
solo traveller
02-28-2017
Exceptional
Pros: Comfortable and quiet
Cons:
9.2
Jerome
Wonderful
family with young children
02-13-2017
Worth returning to
Pros: We had been there before and it was everything that it was years ago still
Cons: The only thing that is not good about this location is the highway system is very complicated near the hotel
8.8
Anonymous
Excellent
family with young children
12-15-2016
Fabulous
Pros:
Cons:
10.0
Robert
Exceptional
solo traveller
12-13-2016
Exceptional
Pros:
Cons:
10.0
Alan
Exceptional
solo traveller
12-08-2016
Exceptional
Pros:
Cons:
9.6
Elnour
Exceptional
young couple
11-29-2016
Exceptional
Pros:
Cons:
10.0
Jaquez
Exceptional
solo traveller
11-24-2016
Exceptional
Pros:
Cons:
10.0
Michele
Exceptional
solo traveller
11-21-2016
Exceptional
Pros:
Cons:
9.6
Carlos
Exceptional
young couple
11-17-2016
All I expected and more
Pros: Ease of check in. How helpful was their staff.
Cons: I couldn't stay another night. I felt right at home.
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