Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This motel, near the airport, offers traditional guest rooms with either two double beds or a king bed. All king rooms have desks and double rooms have a game table. Room service is available from the adjacent Holiday Inn.
Smoke free premises. 122 units. 2 stories (no elevator), exterior corridors.
1.7 mi n on SR 28 from jct SR 267 (Dulles Toll Rd), just e on SR 846, just s on Shaw Rd. 45440 Holiday Dr 20166.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pros: Best-Staff and location!!! The room was clean, beds comfortable, spacious. Staff so helpful, polite, friendly, and easy to talk with. The shuttle driver recognized me from a previous trip-great talk with him. Use of Holiday Inn pool is a plus!
Cons: Breakfast is regular Best Western breakfast which is adequate , but not wonderful.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff were very helpful and courteous.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice location,everybody helpful.nice breakfast,neat and clean,had FOX NEWS.
Cons: VA Street signs are the pits.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Rooms had iron and ironing broad rooms was very clean
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Perfect location, nice breakfast, room was ok, a little dusty.
Cons: As expected....
5.0
Anonymous
Fair
08-11-2017
Pros: Convenient lcoation, nice breakfast, and workout areas.
Cons: My room had bed bugs or fleas. I had 15 welts when I woke up on th esecond night.
9.0
Anonymous
Wonderful
08-11-2017
Good hotel good price for the services!
Pros: Room had every thing you need!
Cons: Breakfast did not have beef sausages or any beef or bacon?
4.0
Anonymous
Disappointing
08-11-2017
Pros: Another name for motel 6 or motel 8
Cons: Dirty place - Not a 2.5 Start Hotel
9.0
Anonymous
Wonderful
08-11-2017
It was a little outdated but who cares? People were great and I had a nice bed to sleep in for the night. I also liked the outside seating at breakfast.
Pros: The price and the friendly staff
Cons: Not enough blankets in the room. I was a little chilly. Also there was no outlet in the dining room.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice clean room.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Coffee machine, microwave and refrigerator in room.
Cons: Would like lotion in the room.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean and great location
Cons: Room facing parking, very noisy.
10.0
Anonymous
Exceptional
08-11-2017
Pros: clean and quiet
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Good location. Great breakfast. Great costumer service too. Great check out time as well, the best by far.
Cons: My first room was flooded from the ac unit. There's limited access to stairs via down stairs.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great breakfast buffet, very friendly staff (called after check in to make sure we were satisfied!)
Cons: Nothing
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff very friendly and professional. Room was clean.
Cons: Outside entrances to rooms. Constant water drip in tub.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very quiet and I like the open set up
Cons: Nope.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Value to Price is Honest. Lowest Price in this location. 2 star as all rooms are accessed from outside.
Cons: Maintenance showed lack of anticipation & management not keeping schedule. Water dripping in toilet & shower. Sink drain clogged. WIFI went down 10 PM Not reset till 10 AM
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff and location and the value for the price!
Cons: None.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very friendly staff.
Cons: The room is a little small, but very clean.
3.0
Anonymous
Poor
08-11-2017
Pros: Old and dirty.
Cons: Basically everything was bad. Very dirty bathroom, linens and very uncomfortable bed.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff is excellent
Cons: None
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location was convenient to my job.
Cons: The room was in a location of high noise.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean rooms, Awesome breakfast, Friendly staff -- altogether makes a wonderful stay at Best Western Hotels. Totally, worth for the price.
Cons: Rooms are little smaller, compared to other Hotels. But - it did not bother us much, as the rooms are well-maintained and kept clean.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was clean,stuff were friendly and breakfast.
Cons: The tv wasn't working but after couple hours the problem was fixed.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location
Cons: The night desk clerk was extremely hard to understand.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location
Cons: Yes, I was booking 1 room 2 double bed, and when I arrived the hotel Receptionist told me did not have room available thta what I need !! I told her I booked and this is not my problem I need talk with supervisor. Then he came and helped me!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Updated, clean room and a great free breakfast.
Cons: Room had a musty smell that didn't really go away with circulating the air.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was clean and comfortable and very convenient to Dulles airport. It was excellent for a drive-up, external-door motel. They actually did a pretty good job with sound control, considering how close it is to the airport.
Cons: If you need an elevator, you will be disappointed.
10.0
Anonymous
Exceptional
08-11-2017
Pros: table in room, fridge and microwave in room; excellent breakfast
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: the receptionist that checked me in was by far the most amazing receptionist I have ever met. Such a friendly staff, and the rooms were so clean! I will stay here again for sure!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Staff helpful. Location.
Cons: a. I have 5 bedbug bites. Quite itchy. room 135. easy and cheap: spray alcohol on pillow, mattress. b. Guests stand in line 14 minutes before starting to make their waffle, then wait 3 minutes more. Hotel can make space for a 2nd waffle iron.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Food delivery service from O'Mallies was quick.Food delicious.Shuttle Service to airport excellent.
Cons: Water in bathtub never got really hot. Towels hard and stiff.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff is excellent.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Breakfast
Cons: N/a
6.0
Anonymous
Pleasant
08-11-2017
Pros: Early check in
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, quiet, great staff, sound sleep, breakfast!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I felt very welcome at Best Western. The staff was friendly and greeted me every time. I made a point of remembering their names because they were very kind.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I booked another stay at Best Western, and the staff made me feel very welcome, especially the Manager, whose name begins with an "R." The breakfast is incredible, and my room was very comfortable.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Staff are all extraordinarily polite and helpful. Everything else is pretty standard motel stuff.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff is fantastic. They are very friendly and go out of their way to help you. The breakfast is very good also.
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Very well remodeled.
Cons: Noisy, both from other guests and the highway. I was not allowed to park in the parking lot and had to park on the street. The manager didn't seem to care.
7.0
Anonymous
Good
08-11-2017
Pros: Wood floors in the bathroom and comfortable bed.
Cons: The grab and go breakfast is not breakfast you should indicate when it is grab and go, continental, or full breakfast because it makes a difference.
7.0
Anonymous
Good
08-11-2017
Pros: She's the best.. Wish there was better coffee.
Cons: Yes, I had my daughter visit me she brought her lil chiuaua with her, and I got charged a pet fee, without even asking me if the little dog was mine!! They automatically assumed that the doggie was mine, Very unprofessional..
7.8
Verified AAA Guest
Good
04-27-2017
Lovely hotel with all the amenities you could ask for. Great location and free breakfast.
Pros: The friendliest staff I've ever had the pleasure of their service!
Cons: Nothing! I kissed the lady at the desk good bye and in need of a room this will be my place of choice ,
8.8
Anonymous
Excellent
05-02-2017
Fabulous
Pros:
Cons: Airport shuttle was not visible would be good if you inform the customer for alternative shuttle's for nearest hotel
8.3
Anonymous
Very Good
05-01-2017
Good value for maney and...
Pros: Convenient location near the airport and super friendly. After arriving early in the morning at the hotel (07h30) we were offered breakfast whilst a room was prepared for us. We were able to check-in at 09h00 at no extra cost and with a smile from the Front Desk. Great service all around. Nice breakfast. Excellent and on-time airport shuttle service.
Cons: Quite a distance from central DC (but easy to get to the central DC with the Metro Bus)
8.3
Anonymous
Very Good
05-01-2017
Sterling stay
Pros: Staff were extremely friendly and accommodating.
Cons: Hair on bathroom floor.
7.1
Anonymous
Good
04-30-2017
great breakfast and good airport...
Pros: breakfast was great selection
Cons: the door seemed flimsy and didn't close soundly
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