All rooms have balconies; most face the boardwalk, but some have only side views. Side-view rooms are limited in size but offer a more budget-friendly alternative at a beachfront property. Bright contemporary décor is found throughout.
Smoke free premises. 147 units. 9 stories, interior corridors. Accessibility (Call).
Oceanfront. I-264 0.5 mi s of terminus; at 14th St. Adjacent to Lynnhaven Fishing Pier. 1307 Atlantic Ave 23451.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
3 night minimum stay - seasonal and/or weekends, 3 day cancellation notice.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 628 guests
Showing reviews 1 - 5 of 50
10.0
Kawinnartthaya
Exceptional
family with young children
09-30-2016
Pros: Warming welcome from all staffs, cleanliness, comfort, and location
Cons: No free bikes
6.3
Michael
Pleasant
family with young children
09-29-2016
Pros: We had a good view of the ocean
Cons: Unfortunately the floor was soaking wet with a foul odor, the TV wouldn't work when the maintenance was called he was rude, and said the hotel took on some water and to leave the air-condition on it acts as a dehumidifier, his way of fixing the TV was to bring a new remote, which he never brought, we fixed it ourselves as the cable box was unplugged..The beds are rock hard and not good for people with back issues. I will not recommend this hotel to anybody!
5.8
Tammy
Okay
young couple
09-29-2016
Pros: The view and sound of the ocean.
Cons: The room (620) smelled badly. We found strands of hair, which didn't belong to us, on the bed pillow. Makes me wonder if the sheets were changed. The hall carpet needs a good shampoo. I didn't like having soy milk as my only milk choice at breakfast. I tried it and hated it.
10.0
Sandra
Exceptional
mature couple
09-28-2016
Pros: The friendliness and helpfulness of all the staff and personnel. At night when we returned from karaoke, we always stopped by the front desk and chatted with Delvon and Kiana before going up to our room and we always looked forward to that. We come to Va Beach every year to celebrate our anniversary and my husbands birthday. This will be our choice of Hotels from now on!
Cons: The breakfast was good (good food and good variety) they had problems staying up with the supply and demand. We would be early 8ish and often had to wait for more eggs, bacon, potatoes, etc to be brought in. The line was longer than the food brought down. Could have been monitored better.
5.4
Amer
Fair
family with young children
09-27-2016
Pros: THE GOOD:
The things which met or exceeded my expectations:
1. Check in experience was fast & smooth
2. The parking was on the same floor as our room
3. Lots of new towels in the bathroom
Cons: THE BAD:
The things which didn’t meet my expectations:
1. The sofa bed was sagging excessively and the spring mattress was in poor condition making it useless.
2. All the pillows were tiny and not regular sized.
3. The room smelled of stale air which wouldn’t go away despite running the A/C.
4. The A/C blew air directly on the bed right next to it making sleeping on it impossible. I had to improvise by placing two chairs in front of the A/C to deflect direct air.
5. The carpet felt soggy & old.
6. The wifi internet was extremely slow (less than 1 Mbps)
7. The breakfast items (scrambled eggs & cheese omelet) were not refilled despite repeated reminders and we scraped out whatever was left.
8. There was only one working lift and the wait time for it was more than 3 minutes. The other lift was down for maintenance.
5.0
Rebecca
Fair
family with young children
09-27-2016
Pros: Being on the beach front. But the room could have been a little cleaner, there was a bag of trash that sat by my room for a day n half.
Cons: I thought it was a great place to stay but I was wrong. Won't stay there again.
6.7
Loriann
Pleasant
mature couple
09-27-2016
Pros: Ocean view is great.
Cons: Although free, the breakfast left alot to be desired. It appears that the breakfast is prepared elsewhere and brought in early in the morning. Not much of a variety. Eggs were dry and burnt around the edge, for instance. Premade cheese omelets very dry and seemed more than a day old. I could go on but, we went out for breakfast the remainder of our stay.
On a different note; the hallway carpeting needs cleaning or replacing. Dark paint in the hallways and black painted elevator doors give off a dreary vibe. No microwave in the room.
10.0
Mary
Exceptional
mature couple
09-25-2016
Pros: The staff was very pleasant and always willing to answer questions about the area.
Cons:
7.9
Lillian
Good
young couple
09-25-2016
Pros: Staff was very helpful and caring about our stay.
Cons: The hallway carpets are in need of a cleaning.Did not like the coffee they served. The should have more comfortable chairs or a sofabed in the rooms to relax in.
10.0
Scott
Exceptional
mature couple
09-23-2016
Pros: The staff was excellent and the house keeping staff did a really great job
Cons: Nothing was wrong
6.3
Susan
Pleasant
mature couple
09-21-2016
Pros: I loved how close to the ocean
Cons: Not a good resturant, not well kept breakfast bar dingy room for breakfast. Main lobby not inviting
10.0
Tara
Exceptional
young couple
09-20-2016
Pros: We enjoyed everything at this Hotel. Very nice staff allways asking if we needed help with anything. Close to the Beach. Great Resurants!!
Cons:
6.3
Dissapointed
Pleasant
family with young children
09-20-2016
Pros: Loved the location, and free hot breakfast
Cons: the hotel was not very clean. The lobby was nice but that was about it. The restaurant in the front that you get room service from answers the phone and takes phone off the hook. Not one vending machine had any pop in them on any floor we went to. The air didn't work the best in the room either
4.6
Marilyn
Disappointing
review category group of friends
09-19-2016
Pros: We left and had breakfast at a dinner.
Cons: Everything
10.0
Cindy
Exceptional
young couple
09-19-2016
Pros: The hotel staff was polite and attentive. The hotel was near many amenities and was very clean. Would absolutely go back!
Cons: Nothing, everything was great!
9.2
Terry
Wonderful
mature couple
09-19-2016
Pros: Everything was great; location, hot breakfast, balcony overlooking the boardwalk. The overall condition of the hotel is very nice. We spend a week at the oceanfront every year for our anniversary and we've stayed in several different hotels, some good, some not so good. We were very pleased with this hotel and hope to try to stay there again next year.
Cons: There was really nothing that I didn't like about the hotel, but one thing I noticed that let it down a bit was the dirty carpet in the hallways.
10.0
Ann
Exceptional
mature couple
09-18-2016
Pros: Great location right on ocean front and the boardwalk. Rooms excellent and very helpful staff. Hotel has a very nice indoor pool and sun lounge/patio off the pool area. I would highly recommend this hotel to anyone. My husband and I plan to be back next year....
Cons: Internet drove me crazy. One minute you had it them it was gone. This is the only negative thing we experienced the week we were there.
10.0
Carol
Exceptional
mature couple
09-17-2016
Pros: The room was clean and roomy. The breakfast had a great variety. The view from the balcony was beautiful.
Cons:
8.8
Surinder
Excellent
solo traveller
09-17-2016
Pros: Nice location, sea front. The morning breakfast is awesome. Variety. Staff looks happy to see the people.
They shifted us to new room, a big room, when the room we were in starts leaking due to Storm & rain
Cons: The building needs renovation. It should stand the strom. The management already know that it's next to water, sea water. The room roof started leaking, AC blew in due to wind, water filled in the room
7.5
Noreen
Good
young couple
09-16-2016
Pros: very nice entry coming into hotel....nice to have coffee whenever.
Cons: The carpet outside our room looked like someone threw up on it.(email 616). Just could have been up kept a.bit better all around.
8.8
Jaymalls
Excellent
young couple
09-16-2016
Pros:
Cons: You really couldn't get loud w/ your significant other! Had a parent bang on my door on the 1st day! Also, checking in was a headache... it took the manager 15 mins before she TURNED AROUND and assisted us.
7.5
Janaka
Good
young couple
09-16-2016
Pros: Rooms are big
Cons:
10.0
Gerald
Exceptional
family with young children
09-15-2016
Pros: Great location, friendly staff
Cons: No complaints
7.9
Family
Good
family with young children
09-15-2016
Pros: Location
Cons:
9.6
Tradisha
Exceptional
family with young children
09-12-2016
Pros: Restaurants inside of hotel
Cons: N/A
6.3
Donna
Pleasant
family with young children
09-12-2016
Pros: The indoor pool was good and the fact it was walking distance to the beach
Cons: As soon as we walked in, there were leaks in the ceiling, and the woman at the front desk was arguing with a guest, then she spoke incorrectly to us as well.
10.0
Marvin
Exceptional
family with young children
09-10-2016
Pros: Everyyhing was excellent except for the bed
Cons: The bed
10.0
Sibyl
Exceptional
young couple
09-09-2016
Pros: Breakfast was good. Room very clean. Awesome location. I would def come back.
Cons: Wish there had been a hot tub. The pictures of the pool area make it appear to be one but it's really a kiddie pool.
4.6
Kim
Disappointing
family with young children
09-09-2016
Pros: Good location on boardwalk
Cons: Property was old, mildew, low ceilings, smallest bathroom ever!!
7.1
Darcel
Good
family with young children
09-09-2016
Pros: Loved the tv screen and side view to the beach.
Cons: One of the beds were broken and the breakfast was cold but tasty.
9.2
Karen
Wonderful
young couple
09-06-2016
Pros: Staff always had a smile and went out of there way to be helpful
Cons: Hallways weren't air conditioned same breakfast every morning
10.0
Kevin
Exceptional
family with young children
09-06-2016
Pros: Clean and modern.
Cons: Wish our balcony door could stay open.
10.0
Ever
Exceptional
family with young children
09-06-2016
Pros: The view of the ocean
The room was clean
The balcony
Cons:
5.4
Endia
Fair
family with older children
09-06-2016
Pros: The hotel is right on the beach and affordable. Right next to the pier.
Cons: The rooms and the hotel could have been much cleaner. The lobby was very nice, but everything else was quite dirty. The carpets in the hallways were filthy, the ceiling in our bathroom was falling down and the shower curtain was visibly dirty. Our sheets were not changed daily, there was a leak in the hallway of our floor, the air conditioning was sporadic and the paint was peeling. The room never smelled fresh and clean after house keeping, making me think only the bare minimum was done. Also, the breakfast was disgusting. Also, in order to get "room service" you had to give the delivery person your physical credit card, let them take it downstairs to pay for the food (alone...). If I didn't have to pay at check-in, I would have never stayed. This place could use a face lift in more ways than one. Don't believe the pictures online, this place is no hidden gem.
10.0
Lynn
Exceptional
review category group of friends
09-06-2016
Pros: The breakfast buffet was outstanding...many choices and all was delicious! The staff was extremely accommodating and friendly! Also, great location to everything! We would definitely stay here again!!
Cons:
5.8
April
Okay
family with young children
09-06-2016
Pros: The staff was a delight and always had a smile and greeting for everyone.
Cons: My room began flooding in the middle of the night due to a tropical storm. Water was coming through the wall, the light fixture and ceiling.
8.3
Eddue
Very Good
mature couple
09-05-2016
Pros: Breakfast was good. Beds sleep very good.
Cons: Not having pool outside.
10.0
Valerie
Exceptional
family with young children
09-05-2016
Pros: Location, staff super friendly, and very clean
Cons: Food was poor - too many carbs
6.7
Kim
Pleasant
young couple
09-04-2016
Pros: Location
Cons: Carpet in halls was filthy. Staff in halls were very loud. Room smelled.
10.0
Patricia
Exceptional
family with young children
09-04-2016
Pros:
Cons: The bathroom is small and the sink
Was clugged
10.0
Christy
Exceptional
family with young children
09-04-2016
Pros:
Cons: Breakfast could use a little upgrade but the rest of the hotel was excellent!
7.9
Family
Good
young couple
09-03-2016
Pros: Breakfast
Cons: WiFi had issues. Homeless people that are outside arguing and throwing up. For two nights this happened.
10.0
Rania
Exceptional
family with young children
09-02-2016
Pros:
Cons: The noise of the planes
Too many planes were flying around with too much noise
10.0
Keshia
Exceptional
solo traveller
09-02-2016
Pros: I liked them location and then price!
Cons:
9.6
Della
Exceptional
family with young children
09-01-2016
Pros: The food was great, the beds were comfy, and I loved the convenience of the connecting pizza and ice cream shop! Oh, and the nearby carnival was an added plus!
Cons: It was my grandchildren first visit to the beach. We only had a partial view of the beach and the
room was a little small but still nice and very clean.
9.6
Lace2
Exceptional
young couple
09-01-2016
Pros: Room with King Size Bed was very comfortable and very roomy. Good breakfast everyday but I wish they could add bacon to the buffet bar everyday but they only had bacon on one day and the other days there was no bacon but sausage only. Staff was friendly and responded to requests in a prompt and timely manner. I was very pleased with my stay there at the hotel for 3 days!!
Cons: I didn't like the fact that we slept in late only on one day and housekeeping was not available after 4:00pm to clean our room or take out the trash. There should be someone from housekeeping on the premises at least till 5pm.
Please add bacon daily to the buffet bar.
10.0
Joshua
Exceptional
solo traveller
08-31-2016
Pros: Service is awesome
Excellent location
Cons:
7.9
Anita
Good
review category group of friends
08-31-2016
Pros: Food was good and friendly staff, like the place
Cons: I was over charged several times on my card, which cost overdraft protection from my savings.
8.3
Rom
Very Good
solo traveller
08-31-2016
Pros: Fishing in a tournament, left at 4am and did not return until 9pm so did not get to partake in any extras
Cons: Everything was pretty good, hot shower, good water pressure, comfortable bed.
9.2
Haley
Wonderful
review category group of friends
08-30-2016
Pros:
Cons: The breakfast wasn't too great, subpar at best but the staff there was very pleasant
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