Best Western Plus Sandcastle Beachfront Hotel

AAA Inspector Rating
8.7
Very Good
628 Guest Ratings
1307 Atlantic Ave
Virginia Beach, VA 23451- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
All rooms have balconies; most face the boardwalk, but some have only side views. Side-view rooms are limited in size but offer a more budget-friendly alternative at a beachfront property. Bright contemporary décor is found throughout. Smoke free premises. 147 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. I-264 0.5 mi s of terminus; at 14th St. Adjacent to Lynnhaven Fishing Pier. 1307 Atlantic Ave 23451.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
bicycles, exercise room.
Guest Services
coin laundry.
Terms
3 night minimum stay - seasonal and/or weekends, 3 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 628 guests
Showing reviews 1 - 5 of 50
10.0
Kawinnartthaya
Exceptional
family with young children
09-30-2016
Pros: Warming welcome from all staffs, cleanliness, comfort, and location
Cons: No free bikes
6.3
Michael
Pleasant
family with young children
09-29-2016
Pros: We had a good view of the ocean
Cons: Unfortunately the floor was soaking wet with a foul odor, the TV wouldn't work when the maintenance was called he was rude, and said the hotel took on some water and to leave the air-condition on it acts as a dehumidifier, his way of fixing the TV was to bring a new remote, which he never brought, we fixed it ourselves as the cable box was unplugged..The beds are rock hard and not good for people with back issues. I will not recommend this hotel to anybody!
5.8
Tammy
Okay
young couple
09-29-2016
Pros: The view and sound of the ocean.
Cons: The room (620) smelled badly. We found strands of hair, which didn't belong to us, on the bed pillow. Makes me wonder if the sheets were changed. The hall carpet needs a good shampoo. I didn't like having soy milk as my only milk choice at breakfast. I tried it and hated it.
10.0
Sandra
Exceptional
mature couple
09-28-2016
Pros: The friendliness and helpfulness of all the staff and personnel. At night when we returned from karaoke, we always stopped by the front desk and chatted with Delvon and Kiana before going up to our room and we always looked forward to that. We come to Va Beach every year to celebrate our anniversary and my husbands birthday. This will be our choice of Hotels from now on!
Cons: The breakfast was good (good food and good variety) they had problems staying up with the supply and demand. We would be early 8ish and often had to wait for more eggs, bacon, potatoes, etc to be brought in. The line was longer than the food brought down. Could have been monitored better.
5.4
Amer
Fair
family with young children
09-27-2016
Pros: THE GOOD: The things which met or exceeded my expectations: 1. Check in experience was fast & smooth 2. The parking was on the same floor as our room 3. Lots of new towels in the bathroom
Cons: THE BAD: The things which didn’t meet my expectations: 1. The sofa bed was sagging excessively and the spring mattress was in poor condition making it useless. 2. All the pillows were tiny and not regular sized. 3. The room smelled of stale air which wouldn’t go away despite running the A/C. 4. The A/C blew air directly on the bed right next to it making sleeping on it impossible. I had to improvise by placing two chairs in front of the A/C to deflect direct air. 5. The carpet felt soggy & old. 6. The wifi internet was extremely slow (less than 1 Mbps) 7. The breakfast items (scrambled eggs & cheese omelet) were not refilled despite repeated reminders and we scraped out whatever was left. 8. There was only one working lift and the wait time for it was more than 3 minutes. The other lift was down for maintenance.
Showing reviews 1 - 5 of 50