All rooms have contemporary décor featuring beach-themed murals and a balcony overlooking the ocean and the boardwalk.
Smoke free premises. 141 units. 11 stories, interior corridors. Accessibility (Call).
Oceanfront. I-264, n of terminus; at 25th St and Atlantic Ave. Adjacent to Norwegian Lady Park. 2501 Atlantic Ave 23451.
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check-in 4 pm, 3 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 155 guests
Showing reviews 1 - 5 of 50
8.8
Anonymous
Excellent
young couple
04-19-2018
Fabulous
Pros:
Cons: The shower drain was slow
6.7
Joshua
Pleasant
family with young children
04-18-2018
It was ok
Pros: The view
Cons: Problems with bathroom
7.9
Nikola
Good
family with young children
04-18-2018
Good
Pros:
Cons:
8.3
Carmella
Very Good
young couple
04-17-2018
Good!
Pros: Service is always great!
Cons: I think the shower area could be updated. Leak spots where mold is developing
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The location was perfect.
Cons:
7.0
Verified Hotel Guest
Good
Solo Traveler
04-13-2018
Pros: Setup of room was very nice. Nice size balcony. Nice size indoor pool.
Cons: Someone placed used soap back in the box it came in. This housekeeping staff left it in the room like it was new. The first sign it had been used was the box it was in was wet. Check in was very slow.
10.0
Omarn
Exceptional
Group Traveler
04-13-2018
Pros: Front desk manager, made the experience great. He remember my name and room number and was very accommodating to our check in and out time. The Courtyard Marriott is very lucky to have a customer service oriented individual.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Customer service was amazing.
Cons: Wished breakfast was included.
8.3
Anonymous
Very Good
family with young children
04-12-2018
Very good
Pros: The location, my room and the staff
Cons: The pool
9.6
Anonymous
Exceptional
family with young children
04-11-2018
Loved it - would return...
Pros: location, room size
Cons: pool was closed for most of trip, restaurant was understaffed for full hotel on holiday weekend.
5.0
Travis
Fair
young couple
04-09-2018
They lied to me and...
Pros: The lobby was nice.
Cons: The bait a switch sales tactics. I booked a king room only to driver hours across the state to find that they had "oversold" the king rooms and put me in a small room with two tiny beds for my anniversary. What a shame. They also had a "concierge" that turned out to be a shady salesperson trying to sell timeshares for another company. I don't think I'll ever go back to VA beach at all.
10.0
Daniel
Exceptional
young couple
04-08-2018
Exceptional
Pros:
Cons:
9.6
Antoine
Exceptional
family with young children
04-04-2018
Exceptional
Pros:
Cons:
10.0
Kenneth
Exceptional
review category group of friends
04-03-2018
Exceptional
Pros:
Cons:
10.0
Darlene
Exceptional
young couple
04-02-2018
Very nice and relaxing!
Pros: So peaceful
Cons: My stay was too short!
2.5
Alliyah
Poor
review category group of friends
04-02-2018
Don’t think I’ll be coming...
Pros: N/a
Cons: The manager Stephanie was extremely rude, I just cannot believe how aggressive she is with customers and how unkind she is. When you ask to speak with the manager anywhere you go they are suppose to hear your problem out and help you out to show you that they care and want to keep you as a valued customer and Stephanie was rude from beginning to end. I hope you guys see this and give her some customer service pointers and whatever problems she is facing that is making her so nasty to people, gets resolved.
7.1
Gregory
Good
family with young children
04-02-2018
We will probably return next...
Pros:
Cons:
10.0
Mavery
Exceptional
family with young children
03-31-2018
Exceptional
Pros:
Cons:
7.9
Happy
Good
family with young children
03-30-2018
Good
Pros: Very nice diligent cleaning staff and front desk staff.
Cons: Did not like being bother about trying to be talked in to going to Diamond Resorts place down the road. Did not like that the pool was drained and I was not told that prior to arrival and once I was at the front desk to check in.
8.8
Anonymous
Excellent
family with young children
03-26-2018
Fabulous
Pros:
Cons:
7.9
Randy
Good
young couple
03-23-2018
Good
Pros: Great view. Very friendly and helpful staff.
Cons: Door knob to the bathroom kept falling off. Tub/shower was tiny. Oil was running down the middle of the door where they had oiled the door hinge.
10.0
Lisa
Exceptional
family with young children
03-20-2018
Pleasantly suprised!
Pros: It is nice that the hotel has done away with headboards and replaced them with large, extra firm wedge shaped pillows which have special cases and are covered with a fresh, clean cover. The hotel was not too loud, in spite of it being completely booked. The front desk staff were exceedingly nice even though our extra car was an issue. They made it work. We usually stay at a newer facility a few blocks away that is a bit 'swankier' and yet, I was pleasantly surprised by the neat and clean environment as well as the very warm staff at this hotel!
Cons: The parking spots are very tight in the garage, but it worked!
7.5
Stacy
Good
family with young children
03-15-2018
Good
Pros:
Cons:
9.2
Mary
Wonderful
young couple
03-14-2018
Great price for the off...
Pros: Location is perfect. The room was better than we expected. The women at the front desk were all very friendly.
Cons: The toilet in our room ran all night. No big deal though. Also, there was coffee in the room, but no tea.
5.0
Ida
Fair
solo traveller
03-03-2018
It sufficed the purpose of...
Pros: I was impressed with my floor maid, Sam. She was awesome and always had a smile on her face. Kept me very happy with my room accommodations.
Cons: The food was substandard. I was not impressed with a young woman (Long synthetic gray braids) who was at the bar working with Starbucks/serving drinks. She was dirty in that she was scratching her head while fixing my coffee. Unsanitary and non-appealing.
10.0
Sandra
Exceptional
young couple
02-28-2018
Exceptional
Pros:
Cons:
5.8
Andrew
Okay
young couple
02-25-2018
Okay
Pros:
Cons:
10.0
Gshawna
Exceptional
young couple
02-15-2018
Exceptional
Pros:
Cons:
10.0
Michelle
Exceptional
young couple
02-13-2018
Exceptional
Pros: Ocean view
Cons: Parking
10.0
Betsy
Exceptional
young couple
02-06-2018
A memorable mini vacation
Pros: the rooms was super clean... The staff was extremely friendly...every single person there went above and beyond for us
Cons: construction noises from the renovation of the hotel were a bit loud around 830am
6.7
Gwen
Pleasant
family with young children
02-01-2018
Pleasant
Pros: Staff and price
Cons: Not enough food options. Ran out of food. There was storm so limited deliveries.Room sheets were not fresh. Bathroom needs to be updated.
7.5
Navyeta
Good
young couple
01-18-2018
Comfortable
Pros: The view
Cons: No microwave in the room
2.5
Anonymous
Poor
mature couple
01-02-2018
Very poor
Pros:
Cons:
10.0
Michael
Exceptional
family with young children
12-27-2017
Exceptional
Pros:
Cons:
10.0
Thomas
Exceptional
solo traveller
12-27-2017
Excellent get away for the...
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-29-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
11-29-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
11-20-2017
Exceptional
Pros:
Cons:
10.0
Shirley
Exceptional
young couple
11-06-2017
I enjoyed Ever thing. I...
Pros: Ever thing was wonderful
Cons:
7.5
Anonymous
Good
mature couple
10-27-2017
Good
Pros:
Cons:
9.2
Gary
Wonderful
review category group of friends
10-26-2017
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
10-20-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
10-04-2017
Exceptional
Pros:
Cons: Had to go one floor for ice, machine on my floor didn't work.
10.0
Sandra
Exceptional
family with young children
10-02-2017
Had a great time
Pros: Excellent view
Cons:
10.0
Anonymous
Exceptional
mature couple
09-30-2017
Exceptional
Pros:
Cons:
8.3
Mamie
Very Good
review category group of friends
09-22-2017
All of the staff went...
Pros: The location was great and to be right on the ocean was awesome.
Cons: The room wasn't very clean. There was a clump of hair on the wall in the kitchen area. The inside of the door was dusty. You had to figure out how to flush the commode, you had to have the handle in the right place or it wouldn't flush.
10.0
Carla
Exceptional
review category group of friends
09-21-2017
I really enjoyed my stay...
Pros: The beds slept really good.
Cons: Can't think of anything
3.3
Casey
Poor
young couple
09-18-2017
It was ok, staff was...
Pros:
Cons: Outdated and very old looking
8.8
Anonymous
Excellent
young couple
09-11-2017
Had a great time with...
Pros:
Cons: The bedsheet appeared to be put on inside out and a corner came up by the 2nd morning. Asked housekeeping to redo the bed and she replaced the corner and straightened the spread. The corner came out the next day but we were leaving that day.
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