Hampton Inn & Suites

AAA Inspector Rating
8.7
Excellent
163 Guest Ratings
1880 Richmond Rd
Williamsburg, VA 23185- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
This hotel offers some large one-bedroom suites with full kitchens and is centrally-located midway between Colonial Williamsburg and the outlet mall. Smoke free premises. 100 units, some kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 60, 2 mi w of jct W Bypass Rd. 1880 Richmond Rd 23185.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 163 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Couple
07-15-2016
The room was just what we needed. Very clean, comfortable with A/C. The breakfast area is also comfortable and the food was great for complimentary breakfast. The fitness room is small, just one treadmill, elliptical, and bike, and some weights, but we didn't run into many other people trying to use it during our stay.
Pros: The staff is very friendly, and the place is very clean.
Cons: The hallways need updates, seems more like a motel walking toward your room.
8.4
Verified AAA Guest
Very Good
Family w/Children
07-05-2016
We enjoyed our stay at this Hampton Inn.
Pros: The front desk staff was very helpful and friendly. Complimentary breakfast was good and got our days off to a good start.
Cons: Not enough light in the rooms. Even with all the different lamps on, it felt kind of dark.
9.6
Verified AAA Guest
Exceptional
Family w/Teens
06-11-2016
Very nice and clean. staff very friendly.
Pros: Very nice and clean. staff very friendly.
Cons: nothing
8.8
Timothy
Excellent
mature couple
09-12-2016
Pros: Very comfortable rooms and great breakfast. Great sleep as well.
Cons:
4.6
Crystal
Disappointing
family with young children
09-09-2016
Pros: The rooms were well spaced and provided a feel like home environmentduring our stay at Hampton Inn.
Cons: I did not appreciate at all, being called and harassed to give a creditcard number over the phone as I was driving towards the hotel on I-64.The Clerk that called me was very rude and very impatient. She alsoexplained to me that if I did not call her within an hour, my roomswould be given to someone else. I did not appreciate this unprofessionaltone or phone call. This same employee, upon arriving at the hotel, ranmy credit card twice through the system, but had to place a credit backonto my account via her mistake. I also noticed on my checkout statementthat there was an additional charge to the room of sixty, when askingthe front desk they explained to me, that the front desk had overcharged me by $60 and they would refund this amount back to my debitcard. My family and I enjoy the room and the hotels atmosphere, howeverI would not recommened this Hampton Inn to anyone I know, due to poorlytraining and unprofessional staff members working for this company. I ambeyond upset that I encountered treatment such as this, when my familyand I were on vacation. If any suggestions can be made, it is to bettertrain staff, and to require more training for certain training. Thestaff member that gave me many problems was named: Theresa
Showing reviews 1 - 5 of 50