Hilton Garden Inn

AAA Inspector Rating
8.7
Excellent
151 Guest Ratings
1624 Richmond Rd
Williamsburg, VA 23185- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.3
AAA Inspector Notes
This hotel offers a spacious, sun-lit lobby featuring a garden theme, a lounge that serves appetizers and drinks in the evenings, and stay-fit exercise kits available for use in your room. 119 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 60, w of jct Bypass Rd. 1624 Richmond Rd 23185.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 151 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Couple
10-17-2016
Pros: Nice space, free fresh baked cookies in the afternoon, and free coffee and tea in the morning, friendly staff, clean.
Cons: AAA said the booking was eligible for earning Hilton Honors points, but I didn't receive them. The hotel said you couldn't earn them from booking through AAA, so I'm not sure who's wrong here.
10.0
Lucas
Exceptional
family with young children
01-18-2018
Clean well managed property, will...
Pros: Staff was excellent
Cons: Too short of a stay
10.0
Jim
Exceptional
young couple
01-15-2018
Exceptional
Pros:
Cons:
3.0
Kevin
Poor
01-12-2018
Pros: Location was perfect.
Cons: They gave us a smoking room. We are not smokers. When we requested a change they said they did not have any open non smoking rooms with a king bed. Told us your web site does not provide option for smoking/non smoking rooms.
5.0
Mary
Fair
Family with Teens
01-12-2018
Pros:
Cons: Customer service was not good when we checked in. Staff did not apologize when our room wasn't ready at 3. It was a very unpleasant welcome and advise staff working that shift to be more understanding and welcoming when people check in.
Showing reviews 1 - 5 of 50