Residence Inn by Marriott Williamsburg

AAA Inspector Rating
8.7
Excellent
129 Guest Ratings
1648 Richmond Rd
Williamsburg, VA 23185- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.2
Public Areas3.0
AAA Inspector Notes
Set well back from the main road on a quiet lot, this hotel offers rooms that feel like home with large seating areas, some one or two-bedroom suites, some gas fireplaces and large kitchenettes. The yard features a seating area with grill and sports court. Smoke free premises. 108 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 60, just w of jct Bypass Rd. 1648 Richmond Rd 23185.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 129 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
mature couple
10-23-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-23-2017
Exceptional
Pros:
Cons:
8.0
Dale
Very Good
Traveling as Couple
10-20-2017
Pros: I liked the remodeled decor.
Cons: The AC in my room didn't work in either room that we purchased.
5.0
Verified Hotel Guest
Fair
Group Traveler
10-20-2017
We were quite disappointed that during our stay the electricity went out just for the hotel, not a massive blackout. No backup generator, not even the emergency lights came on. Dark hallways and stairs. When asked if we could do a late checkout as some form of small compensation, they said no. When I asked if something else can be done to compensate for our troubles, they basically said no again and that the issue was now fixed. Before fixing, I asked about the possibility of being transferred to another hotel, and I was advised that I am free to look for another hotel. Not them offering to look for one but myself. Not sure how a hotel like this doesn't have a backup generator to at least have lights in the hallways and stairs. Thank God for the flashlight app on my phone. I overall think that this hotel is a good hotel but was faced with a situation that they didn't expect, they didn't know how to handle it and the customer suffered. I felt unappreciated under the situation and the fact that they couldn't even provide a simple late checkout request as compensation, rather than some discount on our rate just completely baffled me.
Pros: The room and the breakfast were definitely the best of this hotel
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: Attractive and well appointed, with lots of room to spread out and be comfortable. I hate to have to sit on the bed. I also like a space where I can get up early and let my husband sleep in. Friendly staff. Great value for the price.
Cons: Abundant but pretty tasteless breakfast and coffee.
Showing reviews 1 - 5 of 50