Residence Inn by Marriott Williamsburg

AAA Inspector Rating
8.7
Excellent
129 Guest Ratings
1648 Richmond Rd
Williamsburg, VA 23185- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.2
Public Areas3.0
AAA Inspector Notes
Set well back from the main road on a quiet lot, this hotel offers rooms that feel like home with large seating areas, some one or two-bedroom suites, some gas fireplaces and large kitchenettes. The yard features a seating area with grill and sports court. Smoke free premises. 108 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
US 60, just w of jct Bypass Rd. 1648 Richmond Rd 23185.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 129 guests
Showing reviews 1 - 5 of 50
8.0
Dale
Very Good
Traveling as Couple
06-23-2017
Pros: I liked the remodeled decor.
Cons: The AC in my room didn't work in either room that we purchased.
5.0
Verified Hotel Guest
Fair
Group Traveler
06-23-2017
We were quite disappointed that during our stay the electricity went out just for the hotel, not a massive blackout. No backup generator, not even the emergency lights came on. Dark hallways and stairs. When asked if we could do a late checkout as some form of small compensation, they said no. When I asked if something else can be done to compensate for our troubles, they basically said no again and that the issue was now fixed. Before fixing, I asked about the possibility of being transferred to another hotel, and I was advised that I am free to look for another hotel. Not them offering to look for one but myself. Not sure how a hotel like this doesn't have a backup generator to at least have lights in the hallways and stairs. Thank God for the flashlight app on my phone. I overall think that this hotel is a good hotel but was faced with a situation that they didn't expect, they didn't know how to handle it and the customer suffered. I felt unappreciated under the situation and the fact that they couldn't even provide a simple late checkout request as compensation, rather than some discount on our rate just completely baffled me.
Pros: The room and the breakfast were definitely the best of this hotel
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Attractive and well appointed, with lots of room to spread out and be comfortable. I hate to have to sit on the bed. I also like a space where I can get up early and let my husband sleep in. Friendly staff. Great value for the price.
Cons: Abundant but pretty tasteless breakfast and coffee.
8.8
Loretta
Excellent
family with young children
04-24-2017
Pros: Location to William and Mary college and historic Williamsburg Bed comfortable. Liked the fireplace. Multiple TVs
Cons: One bathtub the wall had some cracks. Didn't affect taking a shower. Just a little poor looking.
5.0
Christopher
Fair
family with young children
04-24-2017
Pros: The room was clean
Cons: No wash clothes, and when i asked for some they were never delivered. The toilet ran until you jiggled the handle. The beds were extremely uncomfortable and felt like they had plastic mattress liners on them. Sounded like you wore a diaper when you moved around. The AC would only cool the living room so we were sweating all night. Even tried turning it down to 68, but it would never get cooler than 74 in the room, even when it was 68 outside.
Showing reviews 1 - 5 of 50