Centrally located, this urban oasis serves as an anchor of The Bellevue Collection—a Pacific Northwest premier shopping, dining and entertainment destination, all connected by skybridges. Guest rooms are on the larger size with some featuring incredible lake, mountain and skyline views and all with current, contemporary decor.
Smoke free premises. 732 units. 20-24 stories, interior corridors. Accessibility (Call).
Cons: It looks a lot better in pictures, I stated at executive suite and the couches were crappy. I was disappointed.
9.6
Edie
Exceptional
young couple
09-21-2016
Pros: The bed was wonderful and the food in the restaurant downstairs was excellent
Cons: Parking area was hard to find in the maze. Once we found where the shortcut was, it was much easier. Nice that weekend parking was free!
9.2
Jordan
Wonderful
family with young children
09-20-2016
Pros: The bed was super comfortable and the amenities were great
Cons: The price was super high
7.5
Rachelle
Good
review category group of friends
09-19-2016
Pros:
Cons: The shower could have been better the water pressure and facet wasn't great
10.0
Allan
Exceptional
family with older children
09-16-2016
Pros: Free parking and Internet on weekends
Cons:
8.3
Melanie-antonietta
Very Good
family with older children
09-15-2016
Pros:
Cons: Housekeeping cleaning practices of using gloves to clean the bathroom and then make the beds with the same gloves
9.6
Jasen
Exceptional
family with young children
09-15-2016
Pros: Loved the area and how easy it was to get to near attractions.
Cons:
9.2
Grace
Wonderful
family with older children
09-10-2016
Pros: Great location, close to shops and restaurants, easy fwy access, very comfortable room, good views, comfy beds, good workspace, nice bathroom - clean and updated, multiple food options on premise, free parking fri and sat, very helpful and courteous staff
Cons: Gym and pool located far away from main area down long hallways, past empty ballrooms and down a bunch of stairs - was scary as a woman walking alone late at night. AC was off in gym so very hot. In room no dresser/bureau, just a few small drawers in TV/fridge cabinet so unable to really unpack stuff. Room not made for short people. I'm 5' and needed chair to stand on to reach safe on shelf above closet, bathroom toilet paper roll attached to counter about 3+ feet from toilet so a bit of a stretch...not an issue if you are taller
3.8
Troy
Poor
young couple
09-08-2016
Pros: Bacon was great. How close is was to where we wanted to go was the best part.
Cons: A little more amenities for that price would be nice
8.8
Balginder
Excellent
young couple
09-07-2016
Pros: Hotel is beautiful. Lots to do around hotel
Cons: Bus service coming back from Seattle
9.6
Darcy
Exceptional
young couple
09-07-2016
Pros: Found the location to be excellent for us, close to shopping, dining, and entertainment. Staff were great, and free parking on the weekend was a bonus.
Cons:
6.3
Joseph
Pleasant
young couple
09-06-2016
Pros: I liked the location.
Cons: The physical hotel was not very well-organized. The lobby location, the elevators, the separate towers, connection to the sky bridges, and separate fitness/pool faculty was not convenient at all. Lots of walking and steps. The design of this hotel was very ill conceived. And to top it all off, I could hear the guy snoring in the next room at night!
10.0
Sohaila
Exceptional
solo traveller
09-06-2016
Pros: Staff were very helpful and considerate of guests preferences. I liked their 10 pm to 7 am quiet hours policy to help you have a good night sleep.
Cons:
10.0
Traveller
Exceptional
young couple
09-06-2016
Pros: Friendly and knowledgeable staff, rooms are clean.
Cons: I don't like the fact that I can't pay by CAD on booking.com. I had to pay USD when u check out, my visa card charges me more by paying USD. I hope booking.com make it easier like Expedia to click and pay CAD.
8.8
Barbara
Excellent
family with young children
09-06-2016
Pros:
Cons: Room service food was awful!!! The only thing at this property i didn't like.
6.3
Khrysandra
Pleasant
solo traveller
08-30-2016
Pros: The location
Cons: Bell staff out front of the hotel parking cars. Rude and unhelpful. Walls between rooms is terrible. I could here what was going on above me
7.9
Jennifer
Good
family with young children
08-27-2016
Pros: Location. Staff was nice
Cons: Felt like it was very much overpriced for what we got. Was nice but not stop you heart gorgeous and yet the price was quite expensive. Would not stay again.
10.0
Michael
Exceptional
mature couple
08-26-2016
Pros: We liked the staff, everyone was excellent!! Friendly and courteous.
Cons: You have to pay an additional fee for parking in their garage. Hated that!!
8.3
Petra
Very Good
mature couple
08-25-2016
Pros: Staff was friendly and helpful.
Cons: We got a suite that was suitable for handicap use. Which is great if you are in a wheelchair, but everything was so adjusted that we had to bend down to take a shower, no room to put anything. Things were lower than you would like them. They gave us 10% back to make up for it. But my advise, if you book an expensive suite just make sure you note that you do not want the room that is adjusted for wheelchairs.
10.0
Deborah
Exceptional
mature couple
08-24-2016
Pros: Hotel was awesome - very elegant. Great location!
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
08-23-2016
Pros: The location is ideal. So central to Bellevue Square, 405, etc.
Cons: The bed sizes were odd - one bed was full, one was queen.
10.0
Elmer
Exceptional
family with young children
08-23-2016
Pros: Free wifi, free parking, clean rooms
Cons:
10.0
Angie
Exceptional
mature couple
08-23-2016
Pros: Amazing staff that offered us a bottle of champagne since we were there celebrating our anniversary and also one of the cleanest hotels I've ever stayed in.
Cons:
7.1
Amber
Good
young couple
08-21-2016
Pros:
Cons: We've been getting double charged in our accounts which prevented us from enjoying and using our spending money.
10.0
Jamacomi
Exceptional
review category group of friends
08-18-2016
Pros: Great location in that it is easy to find off the highway, and you don't even have to go outside to get to the mall. Rooms are clean, comfortable, extremely quiet. Good wifi, breakfast at hotel restaurant is pricey but excellent quality and very convenient. Free self parking on weekends is fantastic. Staff were wonderful at check in and check out! Highly recommended for a trip to Bellevue or as a close alternative to more expensive hotels in Seattle (which is only a short drive away anyway).
Cons:
7.9
Bernie
Good
mature couple
08-17-2016
Pros: Location and the fact that it is safe to walk around at night
Cons: Nothing
9.2
Afshin
Wonderful
family with older children
08-13-2016
Pros: Fitness center
Cons: Size of the second bed a little small
7.1
Kit
Good
family with older children
08-11-2016
Pros: Overall the environment was very comfortable. The customer service was good. I requested to change my room because there was a baby who cried very loud next to my room. The customer service could switch to another room for me quickly.
Cons: The hair dryer in my room was broken and it was extremely dirty. This was out of my expectation as I was staying at a four or five star hotel.
I booked two rooms (for four of us) for one night through booking.com successfully two months ago. Two months later, I came to stay at this hotel trying to check in. There was a computer error that showed I only booked one room for one night. The customer service rep took extremely long to give me a second room. They also screwed up on charging me extra on my two rooms. After I went home and finished my trip, I had been trying to call and email their accounting department to get a credit for the extra charge. It took me almost three weeks to get my credit back. It was an unpleasant experience after staying at this hotel.
7.9
James
Good
mature couple
08-10-2016
Pros: Staff very helpful, perfect location
Cons: We did feel the rooms need modernising very dated
10.0
Pat
Exceptional
Family with Teens
08-09-2016
Pros: The ability to shop and eat with many options within walking distance.
Cons:
10.0
Ronni
Exceptional
family with older children
08-09-2016
Pros: Rooms are clean and large. Decor is modern. Bathroom is sleek and not run down in any way.
Cons:
6.7
Aqil
Pleasant
family with young children
08-09-2016
Pros: Location. However access from Belleview way closes at evenings abd one need to make big turn.
Cons: Attitude of some staff on receiption. I had a problem to access one of my 2 rooms and it took more than an hour for maintenance to come and this was late night and we had to walk up early. I had to call Adrian on receiption 3 times and third time he was not polite. They had to cut the door lynch and it took almost 24 our to replace it. My wife and kids were not comfortable that night at all.
9.6
Samantha
Exceptional
mature couple
08-09-2016
Pros: The location was perfect and not hard to find. Parking was free and easy to get to thankfully.
Cons: Of course all hotels are different. For how large the lobby and areas for rooms are I wish the pool was a bit better and if there was a hot tub! But thats okay :) it was still wonderful
5.4
Cindy639
Fair
family with older children
08-08-2016
Pros: Beautiful lobby.
Cons: over billed, should be 244.00 charged 296.00 working on fix. Beds were very uncomfortable. We left at 0630am because of this. Not there fault but took my grandaughter to hotel for BD to swim only in pool 10min before a child threw up in the pool. what a shame. the BD place Rain Forest cafe closed. many let downs..Cindy
7.9
Girlsnightout
Good
review category group of friends
08-01-2016
Pros: walking distance to restaurants and bars. The staff was very nice.
Cons: The rooms are a bit overpriced for what you get
8.3
Kro
Very Good
family with young children
08-01-2016
Pros: The staff were absolutely top notch. Everyone was very helpful and friendly.
Cons: Not sure that the price was warranted.
9.2
Michelle
Wonderful
young couple
07-31-2016
Pros: The staff was great. Rachel made our stay truly special.
Cons: The bed was too hard for our taste. Otherwise the room was nice and clean.
8.3
Kachinajen
Very Good
solo traveller
07-28-2016
Pros: Sleeping accommodations most impressive, as well as the location in Bellevue. The staff were very courteous and professional.
Cons: The room could have been cleaner. For the amount of money paid, I did not expect hair in the bathroom and trash on the floor. A few decor were banged up as well.
9.2
Amy
Wonderful
mature couple
07-27-2016
Pros: Concierge was outstanding. Gave us great ideas for a local restaurant that was small and family owned. Also, recommended an happy hour spot that was affordable with a great menu.
Our room was clean and the sheets were like butter!
Cons: We had a suite. The air conditioning didn't cool off the bedroom very well, however, the living room was very cool.
9.2
Cougfam
Wonderful
young couple
07-26-2016
Pros: Staff was amazing in all aspects.
Cons: Small leak on floor from shower, sheets needed a little better washing.
9.6
Amy
Exceptional
solo traveller
07-25-2016
Pros: Modern and clean
Cons: Minimal toiletries provided as standard
6.7
Charlene
Pleasant
mature couple
07-24-2016
Pros: Location, comfort
Cons: A very small indoor swimming pool with no air circulation, couldn't breath in there and thus extremely uninviting to swim in it.
9.2
Jlr
Wonderful
family with young children
07-20-2016
Pros:
Cons: No hot tub
9.0
Kenneth
Wonderful
Traveling as Couple
07-19-2016
Pros: The hotel was beautiful and the staff was very attentive. Parking was free since it was a weekend. The restaurants and nightclub were excellent in adding to the experience. Overall, the stay was great. Glad we made the choice to stay at the Hyatt.
Cons: The only downside was that we did most of our activities in Seattle proper, and it was 8 miles away. However, we did find that Uber was VERY convenient, relatively inexpensive, and it more than made up for the distance from downtown Seattle.
6.0
Daniel
Pleasant
Traveling as Couple
07-19-2016
Pros: The location and food available in room.
Cons: Yes, we reserved a suite and I expected different treatment. We were told they were getting our room ready and they weren't. We ended up getting checked in almost 2 hours late and had to reschedule dinner plan!
10.0
Bonny
Exceptional
family with older children
07-19-2016
Pros: Clean and near where we had a family function
Cons: Nothing
9.2
Shawn
Wonderful
young couple
07-19-2016
Pros: Facilities and hotel location are excellent! Room service is impeccable.
Cons: The room we were given needed some dusting.
7.5
Hiu
Good
solo traveller
07-17-2016
Pros:
Cons: There is a bar near the hotel that is so noisy at night
9.2
Marie
Wonderful
family with older children
07-17-2016
Pros: It's very convenient and attached to the mall, you don't have to get out of the building.
Cons: It's a little bit too pricy.
10.0
Barbara
Exceptional
mature couple
07-15-2016
Pros: Every encounter we had with staff was excellent.
Cons: Disappointed the pool was out of service the morning we checked out. We had really looked forward to a final swim.
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