This property features a lot of two-bed rooms so it's great for families and sports teams. Its location is also very convenient to restaurants and shopping.
Smoke free premises. 117 units. 4 stories, interior corridors.
Cons: The hot tub was closed for construction. One of our beds had base sheet that had about a 2inch tear near the pillows in plain view.
10.0
Karen
Exceptional
young couple
09-15-2016
Pros: The hotel was very clean, breakfast was great and the beds were comfortable! Great location to restaurants and shopping. Excellent customer service provided by all staff.
Cons:
7.1
Linda
Good
young couple
09-15-2016
Pros: Though it's farther south of the airport than I thought, it still worked well as an "airport" hotel. The price is cheaper than most airport hotels. The beds were comfortable.
Cons: Breakfast was fine, but very crowded.
10.0
Gregory
Exceptional
young couple
09-15-2016
Pros: The breakfast was great, well stocked and fresh. The employees were all friendly and helpful.
Cons: The vending machines were a disappointment, you couldn't get candy bars or snacks like that. The "good for you" snacks were gross and very expensive.
9.6
Ed
Exceptional
solo traveller
09-13-2016
Pros: Very friendly and informative staff. Excellent breakfast set up. We ate well and took fruit for snacks later in the day.
Cons:
9.6
John
Exceptional
family with older children
09-08-2016
Pros: Federal Way is a great location just outside of Seattle. Beds are very comfortable.
Cons: I'm not a big fan of the sink being outside of the bathroom. Water pressure in the shower was poor.
5.0
Randy
Fair
family with older children
09-07-2016
Pros:
Cons: are room could have been made up while we where out,no housekeeping staff after 4..was very dissapointed,left a complaint and no follow up..put next to barking dog. pool area needs work,paint chipping above pool ,
9.6
Iris
Exceptional
family with young children
09-05-2016
Pros: Check in clerk was very friendly and helpful
Cons:
7.5
Timothy
Good
young couple
09-05-2016
Pros: Breakfasts great, loved newspaper and lemon water very friendly and helpful staff
Cons: Should give availability for senior rates on website. Beds need to be better mattresses and AC unit in room noisy whenever it kicked in as well as bathroom lite took forever to turn on and very noisy in hall at nite from people going back and forth to rooms at all hours
10.0
Cathy
Exceptional
family with older children
08-26-2016
Pros: Everything was great nice clean hotel in a great area close to shopping. Breakfast was great. I would definitely stay again
Cons:
9.2
Eli
Wonderful
family with young children
08-26-2016
Pros: Breakfast was quite nice. Room was clean. Staffs were very friendly.
Cons:
10.0
Jesse
Exceptional
mature couple
08-24-2016
Pros: Everything was great about the hotel, even plenty of restaurants and shopping nearby
Cons:
10.0
Peggy
Exceptional
mature couple
08-22-2016
Pros: Fridge in room, lots of space, convenient outlets
Cons:
10.0
Robert
Exceptional
mature couple
08-20-2016
Pros: Extremely comfortable bed. Great location for us.
Cons: Nothing
2.5
Richard
Poor
review category group of friends
08-20-2016
Pros: We didn't stay.
Cons: We didn't stay.
8.3
Happy
Very Good
family with older children
08-16-2016
Pros: Loved the bed! Most comfortable hotel bed I've slept in in years. The room was clean, and the breakfast was great (except the undercooked bacon and sausage). We will definitely stay here again.
Cons: Sausage was definitely undercooked every morning, and the shower had just a little trickle of water. It doesn't save water if it takes five minutes to rinse out the shampoo because the water pressure is too low.
8.3
Sarah
Very Good
family with young children
08-15-2016
Pros: Staff was helpful. Breakfast was plentiful.
Cons: Staff couldn't provide an extra blanket when I asked for it and the plumbing was very loud!!
9.2
Rong
Wonderful
mature couple
08-14-2016
Pros: This hotel sets standards for Comfort Inn & Suites.
As an experienced traveler with hotel stays way over 100 days per year, I have seldom been so pleasantly surprised. This facility has demonstrated best value while maintaining highest quality of service.
Great hotel.
Cons:
7.5
Hawely
Good
family with older children
08-14-2016
Pros: Clean, comfortable and close to airport
Cons: Smell of fresh paint
10.0
Jennifer
Exceptional
young couple
08-14-2016
Pros: Near the airport which was great for us since we got in very late
Cons:
10.0
Luz
Exceptional
young couple
08-11-2016
Pros: The free breakfast had a lot to choose from. The rooms were spacious, updated and comfortable. The bathrooms were also spacious and clean. We truly enjoyed our time here.
Cons:
9.2
Michael
Wonderful
mature couple
08-09-2016
Pros: A very nice sized room
Cons: All was just fine
10.0
Thomas
Exceptional
family with young children
08-08-2016
Pros: Yes
Cons:
10.0
Sarah
Exceptional
review category group of friends
08-07-2016
Pros: The bed was comfy, The pool was open late, and the breakfast was really good for free!
Cons:
7.9
Thomas
Good
family with older children
08-02-2016
Pros: We got there about 10 am and they were able to get us our room so we could go to wild waves all day!
Cons: The breakfast was a little picked over and not really stocked well. The apple juice machine was 75% water
9.6
Galit
Exceptional
family with older children
08-01-2016
Pros: Friendly staff, close to shopping &a dinning options, big rooms.
Cons:
9.6
Robyn
Exceptional
review category group of friends
07-30-2016
Pros: Breakfast was fantastic!!!!
Cons: I could hear running from someone on the floor above
7.5
Bonita
Good
solo traveller
07-26-2016
Pros:
Cons: The room I was in needs to be updated.
8.8
Grace
Excellent
family with young children
07-25-2016
Pros: Comfortable bed, nice sitting area with couch and coffee table to stretch out. Fast internet. Good breakfast with hot and cold options
Cons: Breakfast area was very congested - we might have been arriving during breakfast rush hour, but a few people forced to eat near adjacent indoor pool area
6.0
Lance
Pleasant
Family with Young Children
07-21-2016
Pros: The location of the hotel was close to all the amenities such as a shopping and places to eat.
Cons: This was NOT a hotel that was worth $---per night. The room had a foul odor to it and there were things in the hotel that did not work, such as the hair dryer, the sink would clog and the fan was loud.
8.3
David
Very Good
mature couple
07-21-2016
Pros: Bed was great. Hot was a disappointment.
Cons:
10.0
Gary
Exceptional
mature couple
07-18-2016
Pros: Very clean. Good breakfast!
Cons: Sign to find it.
7.1
Thomas
Good
family with older children
07-17-2016
Pros: breakfast was good. room was clean.
Cons: no shampoo in room. did not like the sink in the main room.
10.0
Thomas
Exceptional
solo traveller
07-17-2016
Pros: It was quiet location and facility
Cons: No safe in the room
6.7
Paul
Pleasant
solo traveller
07-17-2016
Pros: Overall the room was good.
Cons: The air quality was poor. It was stuffy and it was difficult to get fresh air into the room.
7.5
Larry
Good
mature couple
07-09-2016
Pros: decent value and courteous staff
Cons: walk-in shower flooded floor in bathroom due to shower curtain not fitting over bench; bed was too high for wife to get in and out of without assistance
10.0
Abraham
Exceptional
family with young children
07-04-2016
Pros: The excellent customer service performed by the front desk staff
Cons: N/A
10.0
Audrey
Exceptional
family with young children
06-30-2016
Pros: The bed was amazing. Room was super clean.
Cons: The pool was not available during our stay due to some maintenance issues, but we were informed upon arrival. It looked very nice though!
7.5
Diane
Good
mature couple
06-27-2016
Pros: Staff was friendly. There are many restaurants and shopping venues in the area.
Cons:
7.9
Brianevans
Good
young couple
06-26-2016
Pros: We were jet lagged so the air conditioned room, quiet floor and free breakfast helped us recover.
Cons: N/A
9.6
Deana
Exceptional
solo traveller
06-25-2016
Pros: I picked this hotel on the fly and was very pleased with the out come; Clean rooms, quiet, comfortable, friendly staff
Cons:
7.1
Liyang
Good
review category group of friends
06-23-2016
Pros: Nice place to stay. Clean.
Cons:
10.0
Keith
Exceptional
family with young children
06-19-2016
Pros: Cleanliness
Cons: Nothing
9.2
Paula
Wonderful
solo traveller
06-04-2016
Pros: Staff were exceptionally helpful
Cons:
9.6
Michael
Exceptional
solo traveller
06-01-2016
Pros: I liked it cause it was close to my family who lives around there. I didn't spend to much time there but the bed was very comfortable,room clean, location was great..
Cons:
6.3
Ronald
Pleasant
mature couple
05-30-2016
Pros: Bed comfortable
Coffee good
Easy check in
Cons: Missing shower curtain in bathroom
Breakfast started late
Room not completely clean found dirt under Desk
5.8
Suzanne
Okay
solo traveller
05-26-2016
Pros: bed was comfortable
Cons: Needs updating badly. confusing to get to.
6.7
Maxx
Pleasant
young couple
05-21-2016
Pros: Friendly staff, free breakfast.
Cons: When booking I read "pets" are allowed at this location on the Comfort Inn website. Was informed at the desk that this only includes dogs. Was lucky to have a friend in the area to watch our pet for the next two nights. Please CLEARLY specify on the website what types of pets are allowed and what types are not. This could have been a travel disaster for us if not for our friend having to watch our pet. Other hotels along our trip were more flexible and clear. Will not stay again.
9.6
Kenneth
Exceptional
mature couple
05-19-2016
Pros: When our dog got very sick the staff was more understanding than I thought possible.
Cons:
8.8
Khristine
Excellent
family with older children
05-16-2016
Pros: pretty decent bed, good breakfast, convenient location. Good places to eat nearby.
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