This property features a lot of two-bedrooms so it's great for families and sports teams. The hotel's location is also convenient to restaurants and retail shops.
Smoke free premises. 117 units. 4 stories, interior corridors.
Pros: The bed was extremely comfortable, as were the pillows. Housekeeping was outstanding!!
Cons: 1 elevator was not working & the hotel was packed. I don't mind taking stairs, but I saw some folks waiting for minutes to have an elevator arrive to the 4th floor. Not enough seating in the breakfast area.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The Staff was very cheerful and helpful. The room was clean. Breakfast was very good.
Cons: Pool are could use some attention, cracking tiles and uneven pool deck. Otherwise a great hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: The Bed was very comfortableThe room was clean and comfortable. Kudos to the housekeeping staff
Cons: Shower water pressure was lowCoffee maker made horrible coffeeHousekeeping did not restock our coffee/Tea supplies
10.0
Anonymous
Exceptional
08-11-2017
Pros: Exceeded all expectations. Clean room, excellent breakfast, friendly hostess.
Cons: Couldn't stay longer.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel employees were excellent wit assisting me with me check-in and pointing out some great restaurants in the area. I have stayed in 30 different hotels in 7 states totalling 140 nights in the last 6 months. This hotel ranks in the Top 3.
Cons: None.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent Value.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: I was very unhappy with the staff there.I stayed two nights.I had a only one visitor each day. When I tried to extend my stay they refused said I had to much traffic what does that mean? I wasn't very happy about that.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Breakfast was very good.
Cons: Toliet seat looked like it had splatters on it.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was spacious,although it smelled like a smoking room. We were very comfortable.
Cons: The room smelled of cigarette smoke when we entered it.
9.0
Anonymous
Wonderful
08-11-2017
Pros: We had a quiet room,,, very nice
Cons: location is great, access is a little hard .. Street signage and driveway markings could improve ,thankyou
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel was clean with friendly and helpful staff. The location was perfect for all of our site seeing adventures.
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice staff and good location.
Cons: Little bit noisy when airplane passing over hotel.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The pool was fine. Rooms were clean. Staff were mostly fairly friendly and courteous. Continental breakfast was as expected.
Cons: The hot tub was luke warm. The shower had very low pressure. The queen size beds are actually doubles, being sold to guests as queen size. The could not offer change for the guest laundry. Told me to go to Walmart for coins. Wkend breakfast 7am+
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was nice and clean and spacious
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room is spacious and very clean
Cons: Nothing
9.0
Anonymous
Wonderful
08-11-2017
Pros: The girls at the check in desk were super friendly and nice. My bf and I enjoyed the complementary breakfast served every morning. The bed was super comfortable!!!! The location is perfect close to the mall and places to eat.
Cons: The previous room we were put in the toilet was clogged, which they fixed but then after one use it clogged again. We were placed in another room afterwards, which we absolutely appreciate it. Overall our experience was a great one.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Breakfast, clean rooms and swimming pool
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Reasonable price, clean, friendly staff
Cons:
9.2
Anonymous
Wonderful
04-13-2016
Superb
Pros:
Cons:
7.5
Anonymous
Good
04-12-2016
Good
Pros:
Cons:
8.3
Anonymous
Very Good
03-06-2016
Very good
Pros:
Cons:
7.9
Anonymous
Good
11-06-2015
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
09-27-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-13-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-12-2015
Exceptional
Pros:
Cons:
5.8
Anonymous
Okay
02-28-2016
Avoid-inundated with rude swim teams
Pros: Rooms were old but clean. My room had a strange moldy odor.
Cons: Hotel was inundated with rude swim team members that ate all of the breakfast food by 8:30 am & the hotel staff did not put out more food after the group left.
9.6
Anonymous
Exceptional
02-25-2016
NEXT TIME I WILL BRING...
Pros: BREAKFAST
Cons: WOMAN OUTSIDE OUR DOOR AT 1.15 IN MORNING TALKING ON CELL PHONE LOUD WHILE USING ICE MACHINE. WE GOT UP AND TOLD HER TO BE QUIET AND SHE DID.
10.0
Anonymous
Exceptional
02-13-2016
Exceptional
Pros: Verry friendly and peronaly tri3s to connect with the guests
Cons: Onky one exit would like a smokera exit on tne side.
10.0
Anonymous
Exceptional
01-25-2016
I would stay there again...
Pros: Friendly and attentive staff, clean rooms, good location.
Cons:
9.6
Anonymous
Exceptional
01-24-2016
Great place
Pros: Staff was super friendly and helpful,they let us check in early, beds were comfy, the pool and hot tub were relaxing:-). Great breakfast in the morning.
Cons:
6.7
Anonymous
Pleasant
01-05-2016
Ok for $100
Pros: It was quiet-good location in Federal Way.
Cons: The room smelled of mildew, not just a little bit, but a lot. :(
10.0
Anonymous
Exceptional
01-03-2016
Exceptional
Pros: Pleasantly surprised. Very good value and we lived the extras at breakfast, nicely done.
Cons:
5.0
Anonymous
Fair
12-21-2015
Nevermore
Pros: Hotel is very easy accessible
Cons: All the problems with my stay began right in the moment of the check-in: I was really exhausted after long flight from Europe, but still noticed, that girl at the front desk tried to charge me nearly 100 dollars more than was confirmed price for three nights. When I asked about it ( if it´s some kind of deposit or something), I got to know, that the system was down, so she don´t know the prices. After all I didn´t get any invoice for my stay. Troubles continued next day, after my partner had a cigarette in room. Yes, it was forbidden, but we were prepared to pay some fee and don´t repeat it, as it´s normal everywhere else, but not for a hysterical and very rude scene about calling the police if we don´t pack our things with a room door fully opened and leave the hotel in ten minutes.
I also work in the hotel-the 5*one-and this way of treating the guests would any of our employees cost their job in a minute.
10.0
Anonymous
Exceptional
12-07-2015
Great mother daughter get-a-way!
Pros: Cleanliness of breakfast room, never messy tables left dirty, but cleaned quickly. Food was good variety. Beds were excellent with lots of pillow choice!
Cons:
9.2
Anonymous
Wonderful
12-01-2015
Wow! Great hotel experience during...
Pros: Staff was stellar! Smiled and appeared sincerely interested and attentive to your needs. Very helpful, especially Elizabeth at the front desk.
Cons: The ONLY negative is the location is in the middle of a city block, off the street and it took a bit of hunting to find the entrance to get to the hotel, which we could see from the street.
9.6
Anonymous
Exceptional
11-03-2015
Exceptional
Pros: Very beautiful and our room had a great view. Staff was very friendly and helpful.
Cons: Hard to find the place as its entrance was behind some businesses. And no conditioner in my room. But otherwise everything was great!
10.0
Anonymous
Exceptional
10-29-2015
Exceptional
Pros: I likes the breakfast and the TV
Cons: Leaving
8.8
Anonymous
Excellent
10-25-2015
It was a great place...
Pros: Staff was friendly. .the area was quite and there was various restaurants and shopping. It was very convenient. I would definitely recommend it and I would stay here again.
Cons: The entrance was a little difficult to find at first.
9.6
Anonymous
Exceptional
10-23-2015
An excellent overnight stay.
Pros: Very good facilities and helpful staff. Good value for money.
Cons: A built up area so a little noisy but we would stay again.
7.9
Anonymous
Good
09-20-2015
Good night's sleep
Pros: Comfortable bed
Good breakfast
Cons:
6.7
Anonymous
Pleasant
08-29-2015
Pleasant
Pros: Friendly staff
Cons: The outside noise
8.3
Anonymous
Very Good
08-14-2015
Good hotel....poor service by Booking.com
Pros:
Cons: Booking.com quoted me a cost that included everything including taxes, but the hotel added taxes/fees that increased the room cost by over $20!!!
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