This small inn is a nice stop along the freeway. The old lobby has been converted into a nice exercise room and rooms have comfy chairs, crown molding and other welcoming touches.
Smoke free premises. 90 units, some kitchens. 2 stories, interior corridors.
Pros: Eggs were great, had two helpings. The juice hit the spot.
Cons: Coffee was not so good, but I am not the best person to judge good coffee.
9.2
Kathleen
Wonderful
mature couple
08-02-2016
Pros: Love that staff is always pleasant, breakfast is excellent and it is all very clean and neat
Cons: Bed mattress was uncomfortably hard. toilet handle plunger worked but required some finagling.
7.9
Thomas
Good
solo traveller
07-31-2016
Pros: Good breakfast
Cons:
10.0
La
Exceptional
mature couple
07-25-2016
Pros: Everything. The room had a full kitchen with cabinets, sofa, king bed, and more. They served breakfast from 6am to 10 am. It was not just a simple continental breakfast, they had sausage and ham, scrambled eggs, biscuits & gravy, make your own waffles and juice and coffee. Even at 9am the breakfast was still hot and plenty. The room was super clean, linens were brilliant white. Bed was comfortable. Staff was friendly and helpful. Would stay here again.
Cons: No complaints
7.9
Pauline
Good
mature couple
07-23-2016
Pros: Most of the room was great.
Cons: There was dust on the base of the table that has been there for a while. The bathroom floor was quite dirty. I had on white socks and when I went to take them off I was shocked so I took a paper towel I had got it wet and wiped the floor, paper towel was black! Grease in stove drawer. I was looking for dish cloth and put my fingers right in it.
2.5
Carolyn
Poor
review category group of friends
07-17-2016
Pros: Loved kitchen in room. Breakfast was excellent
Cons:
10.0
Barb
Exceptional
review category group of friends
07-11-2016
Pros: The breakfast was good with a great variety of food. Thanks
Cons: Wished there had been an indoor swimming pool.
9.6
John
Exceptional
family with young children
07-10-2016
Pros: It was very comfortable and the breakfast was great!
Cons: Keys had to be re-keyed a few times. Exercise machines were not working properly. No swimming pool.
9.2
Marcus
Wonderful
family with young children
07-06-2016
Pros: The room was nice and clean as well as the facilities. The breakfast was quite nice I would definitely stay again!
Cons: The 2 queens with a kitchen room was very small for 6 people.
7.1
Anonymous
Good
mature couple
06-28-2016
Pros: The breakfast was ok nothing to write home about.
Cons: They didn't come and service the room
Needed clean towels and coffee.
The blackout curtains didn't keep the spot light out all night .
8.3
Ribcribber
Very Good
mature couple
06-09-2016
Pros: beds were comfortable
Cons: noisy a/c, carpets need refreshing
10.0
Vonda
Exceptional
mature couple
06-02-2016
Pros: Liked everything...would stay there again and have already recommended it.
Cons: Not a thing.
10.0
Kevin
Exceptional
mature couple
05-31-2016
Pros: Coffee was great
Cons: Not putting the napkins in front of the gravy (9) drips from the ladle on the napkins
10.0
Kathi
Exceptional
mature couple
05-31-2016
Pros: Bed was very comfy 👍
Also appreciated the variety on the continental breakfast bar
Cons:
8.8
Orlando
Excellent
young couple
05-26-2016
Pros: The rooms were very cozy and clean.
Cons: The staff at the front desk were not polite.
10.0
Michelle
Exceptional
mature couple
05-08-2016
Pros: Awesome experience...very beautiful room with lots of upgrades...staff was incredible...will stay there again!
Cons: Only thing missing was a swimming pool. A nice swim would have been great
8.8
Dawn
Excellent
young couple
05-03-2016
Pros: Everything was clean, the breakfast was delicious, and the day manager was friendly. We stayed in a room with kitchenette and were impressed with large refrigerator and granite counter-tops.
Cons: The evening staff was a little lackluster, and we were disappointed that we couldn't change inputs on the TV so as to watch programming from our tablet.
2.9
L
Poor
solo traveller
04-05-2016
Pros: Nothing
Cons: This place was NOT as rated on booking.com
10.0
Elizabeth
Exceptional
solo traveller
03-23-2016
Pros: The staff was friendly and accommodating. The room was comfortable and the continental breakfast was no surprise but filling and tasty. The rooms were quiet and even though the hotel is located near I-90 the road noise was not an issue. I did not hear the neighbors either. I am a light sleeper but was not disturbed.
Cons: The room I selected had a kitchen and could have used a few more bowls. I brought a salad from the grocery for my dinner and found only one oversized thin plastic bowl to use for the salad I purchase. I had a bottle of wine and had to go to the front desk to get a wine bottle opener. They apparently had been disappearing from the room supplies. the elevator broke down, no problem for me as I preferred the stairs but could see a problem if I had mobility issues. They did post a sign telling guest to ask for assistance if they needed it which was nice.
9.2
A
Wonderful
mature couple
03-14-2016
Pros: Staff, amenities, breakfast, room rate
Cons: Room 253 has a broken HVAC control. The AUTO button does not work. He unit ran continuously and was loud enough to keep us awake.
On our return trip, room 255 was much more comfortable with a well-working HVAC, adjustable and quiet.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
03-05-2016
Pros: Location, breakfast and cleanness of the room.
Cons: Nothing
10.0
Kevin
Exceptional
mature couple
02-07-2016
Pros: The staff was awesome, the room was clean and comfy, the breakfast was hot and the coffee was great.
Cons: Nothing bad to say.
9.2
Brian
Wonderful
review category group of friends
01-26-2016
Pros: very helpful and friendly staff. front desk manager went out of her way to ensure we knew of additional value offer to win our future business. extremely clean throughout.
Cons: No pool/hot tub same price as competitor with these features.
10.0
Kathleen
Exceptional
Traveling as Couple
12-11-2015
Pros: The staff was wonderful.
Cons: The beds are really soft, not very supportive.
9.2
Aaron
Wonderful
family with older children
11-18-2015
Pros: Shares a parking lot with two more expensive hotels, but had better price, great accommodations, good continental breakfast with those cool make your own waffle machines, and convenient to I 90 and Highway 17.
Cons: There isn't hardly anything to do in Moses Lake. Not the fault of the hotel. We were there to visit someone, so it was fine, but would not go to Moses lake for fun otherwise.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2015
Reform the way u serve food, have milk individual cartons, provide individual wrapped items n whole fruits not served sliced on a sticky plate. Watch your staff keep folks out of the kitchen prep area who don't belong there
Pros: Clean New Room Amazing
Cons: Breaksfast Gross Milk was not individual(poured into huge nasty jog) oranges not whole but sliced, staff let a gross looking customer in the kitchen to get them some thing, Orange juice tasted like old sour water. Breafast staff dresses and act sloppy.
8.8
Anonymous
Excellent
review category group of friends
10-10-2015
Pros: Nice friendly & welcoming greeting. We were made to sincerely feel like you were happy to have us staying with you
Cons:
8.3
Roger
Very Good
mature couple
10-09-2015
Pros: Exceptionally helpful and friendly staff, clean comfortable room and bed.
Cons: Could do with more healthy breakfast options.
10.0
Fred
Exceptional
mature couple
09-23-2015
Pros: Breakfast was great, room were clean and they allow pets. Will go there again
Cons:
6.7
Doug
Pleasant
solo traveller
09-09-2015
Pros: The breakfast offering was second to none for a hotel of this caliber. It was thoroughly enjoyable.
Cons: The one thing that I didn't care for is that there was only one ice and vending machine on the main floor and was an incredibly long walk from where my room was located.
7.5
Theodore
Good
solo traveller
09-05-2015
Pros: Clean, comfortable accommodations.
Cons: Location a short drive from heart of Moses Lake.
9.0
Joe
Wonderful
Business Traveler
09-04-2015
Pros: Clean, Fresh room appearance. Good TV and comfortable Bed
Cons: Wifi kept dropping
9.0
Verified Hotel Guest
Wonderful
Family with Teens
08-31-2015
Pros: Easy access to interstate - good value.
Cons: A little noisy because it was so close when some trucks and motorcycles went by.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
08-30-2015
Personally I will not stay there again.
Pros: They had a good breakfast and it was easy access to I-90.
Cons: The room was dirty, scum in the tub, cookies on the floor, and it looked like no one vacuumed in a week. Myself and my wife also had a bug bite of some kind when we woke up in the morning.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
08-29-2015
Pros: Large, clean room with nice appointments.
Cons:
9.6
Deidre
Exceptional
family with older children
08-25-2015
Pros: Staff was very friendly and helpful. Room was clean and beds were comfortable.
Cons:
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
08-24-2015
When I went to check in, they did not have my reservation. The person at the front desk did not try to offer and help much, just said that they didn't have the reservation. I forgot to print the confirmation, so I had to use their business area to reprint. Once I gave him the info., he upgraded my room. In the morning, the person at the front desk did not acknowledge me for quite a while. I had to ask her if I could leave the key, instead of her letting me know I could leave it there. Other than that, the stay was fine.
Pros: The room was clean and spacious. The breakfast was decent and the checkout time of noon was great.
Cons: The PM and AM desk staff were not very helpful.
9.6
Lisa
Exceptional
family with older children
08-09-2015
Pros: Beautiful hotel~
Cons: There was nothing I didn't like.
10.0
Debra
Exceptional
solo traveller
08-06-2015
Pros: Staff was very friendly and helpful. Pool was very nice! Room was very nice and overall a great deal!
Cons:
10.0
James
Exceptional
Family with Teens
08-05-2015
Pros: Beds were comfortable, staff was friendly, great breakfast and room was clean.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
08-05-2015
Pros: since many rooms had not been cleaned from the night before (sat), the night guy, after sending us to an unmade room that was labeled 'made up' in his computer, gave us the top level room instead. full size fridge, stove, dishes, wood cabinets.
Cons: room assigned wasn't made up when we entered.
7.9
Ed
Good
review category group of friends
07-31-2015
Pros: Breakfast was great, with sausage, bacon, eggs and biscuits and gravy along with the usual cereals and juices.
Cons: The beds were not that comfortable. Basically the whole place needs to be updated. The rooms are clean, but tired looking.
10.0
Jennifer
Exceptional
Solo Traveler
07-28-2015
Pros:
Cons: It wasn't in Seattle ha ha
10.0
Carolyn
Exceptional
family with older children
07-28-2015
Pros: It was great, would stay again anytime!
Cons:
9.2
Selin
Wonderful
family with older children
07-27-2015
Pros: Bathrooms were very clean.
The room was cleaned very well.
The whole property was very clean over all.
Nice lobby!
Free parking!
Great location - even though it was off of I90 - no noise whatsoever. Very quiet!
Free WIFI & Breakfast
Cons: Although beds were very new, they were little too soft for my taste but everyone else in my family seemed to enjoy it :) I wish the 2 queen beds with kitchen had a little more room. It felt crammed.
It needs another set of washing/dryer machines - had to wait long time to get our clothes washed.
I wish they had a pool. There is not much to do in Moses Lake, it would be great for kids to swim to kill time :)
Breakfast could use little more variety. Waffles are great but the pastries were not so great.
8.3
Linda
Very Good
mature couple
07-21-2015
Pros: Very friendly staff, comfortable room and bed. Very new, it was quiet despite proximity to the highway. More extensive breakfast options then chain hotels.
Cons:
10.0
Jean
Exceptional
mature couple
07-13-2015
Pros: clean and efficient
Cons:
7.9
W
Good
mature couple
06-29-2015
Pros: Staff was very friendly and informative. Complimentary breakfast was better than many other locations having the same amenity.
Cons: The only thing we'd like addressed is to have the blinds be able to fully close. They kept separating so lots of light comes into the room in the early morning.
10.0
Kevin
Exceptional
mature couple
06-02-2015
Pros: Stayed in the older part of the hotel, rooms have been redone! Clean and comfortable! First time seeing a Krueig coffee maker in the room. The New part of the hotel just opened up the day before. Kitchenettes and beautiful lobby and breakfast area. The staff from the front desk to the maids were great.
Cons:
9.6
Anonymous
Exceptional
mature couple
05-27-2015
Pros: The hotel just opened with the addition of forty new units. It is well done.
Cons: The breakfast was lacking but they had just opened so they will probably get better.
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