Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The old lobby of this hotel has been converted into a nice exercise room. Guest rooms have comfy chairs, crown molding and other welcoming touches. The new wing has units that feature full kitchens. Some guests will enjoy the outdoor BBQ area, which has tables and chairs.
Smoke free premises. 90 units, some kitchens. 2 stories, interior corridors.
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Large, clean room with nice appointments.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Personally I will not stay there again.
Pros: They had a good breakfast and it was easy access to I-90.
Cons: The room was dirty, scum in the tub, cookies on the floor, and it looked like no one vacuumed in a week. Myself and my wife also had a bug bite of some kind when we woke up in the morning.
10.0
Anonymous
Exceptional
08-11-2017
Pros: We were in the new wing. Everything was spotless and the bedding and towels felt new. The staff was very nice and helpful.
Cons: New room was a little chemical smelling; bothered one of us.
10.0
Anonymous
Exceptional
08-11-2017
Pros: friendly staff, up to date, nice am nities. good orange juice and raisin bread at the buffet.
Cons: breakfast baked goods were not fresh, but eggs and meats were freshly prepared.
7.0
Anonymous
Good
08-11-2017
Pros: Cleanliness, breakfast
Cons: Small bathroom & small tv
2.0
Anonymous
Poor
08-11-2017
Pros: Staff were polite
Cons: Room was described much different. Pull out couch barely fit one person and was horribly uncomfortable
10.0
Anonymous
Exceptional
07-31-2017
Good Times. Definitely returning
Pros: Christian Values
Cons: XXX
9.6
Anonymous
Exceptional
07-25-2017
Loved the pillows!
Pros: Lots of comfy pillows on a great bed!
Cons:
5.4
Anonymous
Fair
06-26-2017
Economical and clean enough
Pros:
Cons: Air conditioner just turned itself off at night and the room got very hot... kids were miserable hot and so were we... it just stopped and then magically started back up like 2 Hours later. For a quick overnight to get off the road it's fine. Ask about the AC in your room...
10.0
Anonymous
Exceptional
05-21-2017
Exceptional
Pros: One of the best motel breakfasts
Cons:
9.6
Anonymous
Exceptional
05-08-2017
Over all had a wonderful...
Pros: a good variety morning food, especially fresh waffles. great location, and water shower pressure.
Cons: If there were feather pillows for the bed. Otherwise we had a great stay
8.8
Anonymous
Excellent
04-05-2017
Comfortable, refreshing accommodations, I would...
Pros: Up to date decor. Spacious lobby. Good mattress. Nice breakfast room. Elevator. Quiet, except some noise from truck brakes on freeway. Good cookies at desk. No obnoxious smells. Well lighted hallways.
Cons: Booked 2 bed room online, 1st floor or elevator access, room only had 1 bed. Changed room to 2nd floor very far end, far away from elevator. Need another elevator closer to far end for folks needing it.
9.2
Anonymous
Wonderful
01-24-2017
Superb
Pros:
Cons: Price was much higher than the other times I have stayed there.
5.0
Anonymous
Fair
01-18-2017
Not clean rooms, smelly hallway.
Pros: Large room
Cons: Reviews had said very clean. Not true: there were hairs in the bathtub, the carpet was dirty, there was a weird smell in the hallway. Also some of the breakfast serving bowls were dirty.
10.0
Anonymous
Exceptional
11-18-2016
Exceptional
Pros: Close to main highway
Cons: Everything was good
9.2
Anonymous
Wonderful
10-10-2016
Overall satisfied
Pros: The thing I liked best was the breakfast. It was all warm and really good and I liked that there were many different options to accommodate everyone in the family.
Cons: We had the do not disturb sign on the door and room service still knocked. Also the rooms were very warm and we had to have the AC blasting at 68 degrees all night to keep comfortable.
7.5
Anonymous
Good
10-06-2016
Comfortable lodging
Pros: Very nice people. Clean and comfortable.
Cons: The breakfast provided could have been much better !!
7.9
Anonymous
Good
10-06-2016
A very good value and...
Pros: Nicely done, comfy, new, convenient
Cons: A little lax on housekeeping, but not enough to complain.
9.6
Anonymous
Exceptional
09-17-2016
Best place to stay in...
Pros: Eggs were great, had two helpings. The juice hit the spot.
Cons: Coffee was not so good, but I am not the best person to judge good coffee.
9.2
Anonymous
Wonderful
08-02-2016
My Favorite Go To Motel...
Pros: Love that staff is always pleasant, breakfast is excellent and it is all very clean and neat
Cons: Bed mattress was uncomfortably hard. toilet handle plunger worked but required some finagling.
7.9
Anonymous
Good
07-31-2016
Good
Pros: Good breakfast
Cons:
10.0
Anonymous
Exceptional
07-25-2016
Way more than we expected.
Pros: Everything. The room had a full kitchen with cabinets, sofa, king bed, and more. They served breakfast from 6am to 10 am. It was not just a simple continental breakfast, they had sausage and ham, scrambled eggs, biscuits & gravy, make your own waffles and juice and coffee. Even at 9am the breakfast was still hot and plenty. The room was super clean, linens were brilliant white. Bed was comfortable. Staff was friendly and helpful. Would stay here again.
Cons: No complaints
7.9
Anonymous
Good
07-23-2016
Satisfactory
Pros: Most of the room was great.
Cons: There was dust on the base of the table that has been there for a while. The bathroom floor was quite dirty. I had on white socks and when I went to take them off I was shocked so I took a paper towel I had got it wet and wiped the floor, paper towel was black! Grease in stove drawer. I was looking for dish cloth and put my fingers right in it.
2.5
Anonymous
Poor
07-17-2016
Very poor
Pros: Loved kitchen in room. Breakfast was excellent
Cons:
10.0
Anonymous
Exceptional
07-11-2016
Exceptional
Pros: The breakfast was good with a great variety of food. Thanks
Cons: Wished there had been an indoor swimming pool.
9.6
Anonymous
Exceptional
07-10-2016
Good place to stay if...
Pros: It was very comfortable and the breakfast was great!
Cons: Keys had to be re-keyed a few times. Exercise machines were not working properly. No swimming pool.
9.2
Anonymous
Wonderful
07-06-2016
Great value for large family
Pros: The room was nice and clean as well as the facilities. The breakfast was quite nice I would definitely stay again!
Cons: The 2 queens with a kitchen room was very small for 6 people.
8.3
Anonymous
Very Good
06-09-2016
Well pleased with our stay.
Pros: beds were comfortable
Cons: noisy a/c, carpets need refreshing
10.0
Anonymous
Exceptional
06-02-2016
Great place to stay
Pros: Liked everything...would stay there again and have already recommended it.
Cons: Not a thing.
10.0
Anonymous
Exceptional
05-31-2016
Stay here!
Pros: Coffee was great
Cons: Not putting the napkins in front of the gravy (9) drips from the ladle on the napkins
10.0
Anonymous
Exceptional
05-31-2016
Exceptional
Pros: Bed was very comfy
Cons:
8.8
Anonymous
Excellent
05-26-2016
Fabulous
Pros: The rooms were very cozy and clean.
Cons: The staff at the front desk were not polite.
10.0
Anonymous
Exceptional
05-08-2016
Great experience
Pros: Awesome experience...very beautiful room with lots of upgrades...staff was incredible...will stay there again!
Cons: Only thing missing was a swimming pool. A nice swim would have been great
8.8
Anonymous
Excellent
05-03-2016
A nice, clean, great place...
Pros: Everything was clean, the breakfast was delicious, and the day manager was friendly. We stayed in a room with kitchenette and were impressed with large refrigerator and granite counter-tops.
Cons: The evening staff was a little lackluster, and we were disappointed that we couldn't change inputs on the TV so as to watch programming from our tablet.
2.9
Anonymous
Poor
04-05-2016
POOR place at a very...
Pros: Nothing
Cons: This place was NOT as rated on booking.com
10.0
Anonymous
Exceptional
03-23-2016
Nice, comfortable and relaxing
Pros: The staff was friendly and accommodating. The room was comfortable and the continental breakfast was no surprise but filling and tasty. The rooms were quiet and even though the hotel is located near I-90 the road noise was not an issue. I did not hear the neighbors either. I am a light sleeper but was not disturbed.
Cons: The room I selected had a kitchen and could have used a few more bowls. I brought a salad from the grocery for my dinner and found only one oversized thin plastic bowl to use for the salad I purchase. I had a bottle of wine and had to go to the front desk to get a wine bottle opener. They apparently had been disappearing from the room supplies. the elevator broke down, no problem for me as I preferred the stairs but could see a problem if I had mobility issues. They did post a sign telling guest to ask for assistance if they needed it which was nice.
9.2
Anonymous
Wonderful
03-14-2016
Perfectly located midway on our...
Pros: Staff, amenities, breakfast, room rate
Cons: Room 253 has a broken HVAC control. The AUTO button does not work. He unit ran continuously and was loud enough to keep us awake.
On our return trip, room 255 was much more comfortable with a well-working HVAC, adjustable and quiet.
10.0
Anonymous
Exceptional
02-07-2016
Awesome in Moses Lake
Pros: The staff was awesome, the room was clean and comfy, the breakfast was hot and the coffee was great.
Cons: Nothing bad to say.
9.2
Anonymous
Wonderful
01-26-2016
Clean, comfortable. Friendly and helpful...
Pros: very helpful and friendly staff. front desk manager went out of her way to ensure we knew of additional value offer to win our future business. extremely clean throughout.
Cons: No pool/hot tub same price as competitor with these features.
9.2
Anonymous
Wonderful
11-18-2015
Great place to stay if...
Pros: Shares a parking lot with two more expensive hotels, but had better price, great accommodations, good continental breakfast with those cool make your own waffle machines, and convenient to I 90 and Highway 17.
Cons: There isn't hardly anything to do in Moses Lake. Not the fault of the hotel. We were there to visit someone, so it was fine, but would not go to Moses lake for fun otherwise.
8.3
Anonymous
Very Good
10-09-2015
Recommend this family owned motel
Pros: Exceptionally helpful and friendly staff, clean comfortable room and bed.
Cons: Could do with more healthy breakfast options.
10.0
Anonymous
Exceptional
09-23-2015
Great Place and good value
Pros: Breakfast was great, room were clean and they allow pets. Will go there again
Cons:
6.7
Anonymous
Pleasant
09-09-2015
Well worth the money.
Pros: The breakfast offering was second to none for a hotel of this caliber. It was thoroughly enjoyable.
Cons: The one thing that I didn't care for is that there was only one ice and vending machine on the main floor and was an incredibly long walk from where my room was located.
7.5
Anonymous
Good
09-05-2015
Great value for the money!
Pros: Clean, comfortable accommodations.
Cons: Location a short drive from heart of Moses Lake.
9.6
Anonymous
Exceptional
08-25-2015
friendly service!!!!!
Pros: Staff was very friendly and helpful. Room was clean and beds were comfortable.
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