Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (View): When I arrive at this hotel and see the spectacular water views and graceful car ferries pulling up to the nearby docks, I am instantly more relaxed.
Located at the water's edge, the lobby and many of the guest rooms at this hotel offer beautiful views of Elliott Bay. In some rooms you can relax in a warm hot tub or next to a cozy gas fireplace.
Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, area transportation-within 7 mi.
Terms
cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 412 guests
Showing reviews 1 - 5 of 50
10.0
Shari
Exceptional
Traveling as Couple
09-15-2017
Pros: Room was clean-good ambiance. Staff was very sweet and helpful. Views were incredible.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
09-15-2017
Pros: The hotel is next to the ferry docks. We were able to see harbor seals and sea lions while eating breakfast. We watched the ferry as it traveled between Whidbey Island and the mainland.
Cons: The breakfast room was very cold. Mukilteo was experiencing an unusual cold snap.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
09-15-2017
Pros: The hotel itself is very pretty and charming. The room I had was a king and had a fireplace. The bedding was nice and the bed was very comfortable .. Relatively quiet which was very nice. The bathrooms were clean and modern though not elaborate.
Cons: Not really .. Had a hot water issue the morning I left but not a huge deal.
8.0
Stefanie
Very Good
Traveling as Couple
09-15-2017
Pros: Gorgeous view, great staff, lovely fireplace in room and decent breakfast.
Cons: Cheapest type of toilet paper, no bathrobes in long view room (as advertised) and mini kitchen didn't flow with the aesthetics of the room. The mattresses were horrible. View made up for all of this.
10.0
Sally
Exceptional
Traveling as Couple
09-15-2017
Pros: The location is fantastic, right on the water! I didn't have a room with a water view, but the view is always right around the corner. The breakfast in the morning was convenient and good.
Cons:
5.0
Robert
Fair
Solo Traveler
09-15-2017
Pros: Good location.
Cons: Young man who checked me in was rude and very unfriendly re check in and parking. It was all I could do not to tell him what a condescending jerk he was. Had I not prepaid I would have left. The woman behind counter watched him be a jerk and did nothing
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: The location is perfect
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-15-2017
Pros: The location on the port overlooking the water was awesome. The room had a partial view of the waterfront along with an electric fireplace, which was really cool. It was a very clean room and right next to the pier to take a ferry boat to Whidbey isla
Cons: The lady that runs the breakfast area was not very nice and seemed real apathetic about her job. She was rude to a lady and belittled her without validation. I asked the lady where she was from and she said Australia.She said she did the same the day b4
10.0
James
Exceptional
Senior Traveler
09-15-2017
Pros: Location, staff was extremely friendly and helpful, room was clean everything was first class for this level of hotel. Everything I needed the staff help and the breakfasts we very good fresh fruit and good hot meal.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-15-2017
Pros: Great views of the Puget Sound. Very close to beautiful lighthouse park, and excellent Continental Breakfast.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
09-15-2017
Pros: Great location, awesome staff!
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-15-2017
Pros: When it says "waterfront hotel" it means exactly that.We loved hearing the sound of the surf at night.Restaurants in the area were good.Staff looked after small problems promptly & efficiently.Guest appreciation "reception" on Tuesdays was very nice.
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: View of Puget Sound.
Cons: The breakfasts were the same every morning. We stayed 5 days.
10.0
Sheila
Exceptional
Solo Traveler
09-15-2017
Pros: Clean, beautiful view, fantastic breakfast, wonderful staff, it was nice and quiet, even though the ferry service was right next door. Free wifi, free newspaper, parking included.
Cons: Not one thing. My stay was perfect.
9.0
Wesley
Wonderful
Solo Traveler
09-15-2017
Pros: Beautiful location down by the water, convenient to use the ferry
Cons: Noise from the ferry and vehicles using the ferry
3.0
Brandy
Poor
Family with Young Children
09-15-2017
Pros: Location and water front.
Cons: Staff , bed and room
10.0
Kimberly
Exceptional
Traveling as Couple
09-15-2017
Pros: We loved everything about this hotel! We loved the location, staff, breakfast, view out the window of Puget Sound, and the comfort of the bed!
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: It was very beautiful and we enjoyed our breakfast overlooking the water.
Cons: Our room looked out over the parking lot.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
09-15-2017
Pros: Location
Cons: The air conditioner was very loud. The bathroom was very small. You could hardly close the door.
9.0
Phillip
Wonderful
Traveling as Couple
09-15-2017
Pros: Location, location, location. Great room overalooking the water. Manager of the hotel upgraded our room to face the water at no charge.
Cons: No
10.0
Kenneth
Exceptional
Business Traveler
09-15-2017
Pros: Right next to water and very helful staff.
Cons: Our room was next to pier and people were fishing past midnight.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: Location and atmosphere
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-15-2017
Pros: the woman at check in was very nice anf helpful!! the room was def good sized. The Bacon and Muffins at breakfast were perfect!!
Cons: the woman that was there at checkout was a little intimidating but nice.
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