Best Western Premier Plaza Hotel & Conference Center

AAA Inspector Rating
8.7
Wonderful
48 Guest Ratings
620 S Hill Park Dr
Puyallup, WA 98373- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
Walking through the long and nicely appointed foyer, guests begin to see the beautiful chandeliers and upscale lobby. A cozy and well-appointed pool area features retractable garage doors. With its retractable garage doors, the pool area has lots of fresh air and sunshine. Attractive and covered outdoor nooks are comfortable for afternoon reading or gathering with friends around the evening fire. Smoke free premises. 99 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 512 exit S Hill Park Dr southbound; exit 9th St SW northbound, just w. 620 S Hill Park Dr 98373.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 48 guests
Showing reviews 1 - 5 of 50
7.1
David
Good
mature couple
09-18-2016
Pros: Friendly staff and clean facilities.
Cons: Every time someone above us used water (shower, toilet, sink), it sounded like a waterfall in our room. Bed was extremely uncomfortable.
10.0
Martin
Exceptional
mature couple
09-18-2016
Pros: Staff was outstanding. From the front desk to the cleaning crew everyone exuded happiness.
Cons: wonder why the room was designed with the bathroom sink located outside the bathroom. What ever happened to stationary in hotel rooms ?
7.5
Anonymous
Good
mature couple
09-15-2016
Pros:
Cons: Maid took my husband's change he left on my i-pad, there was a red hair on the shower wall both days (so the walls were not washed), and the bed was very hard!
3.3
Victoria
Poor
family with young children
09-08-2016
Pros: Nothing really. It was by far the worst hotel experience we have had.
Cons: Rooms were not cleaned. Vomit on the carpet in the first room that someone sprayed bleach over. We traveled with both of our small children. We were moved to another room. Both rooms smelled of water damage and mold. We had to sleep with our windows open. Front desk staff were unfriendly from the moment we arrived. It would have been nice to be greeted with a smiling face instead of feeling like we were a nuisance. When we were leaving we were charged for 3 nights when we only stayed 2 nights. It took me a while to explain that to the front desk receptionist who kept insisting that the charges were correct. It was not until I broke it down into elementary terms that she saw the error and corrected the charges. Furthermore, coffee thermose was empty at breakfast and the hot water one had lukewarm water. I couldn't even brew my tea. Overall it was a very unpleasant experience. Our first time staying at Best Western and definitely will be our last.
10.0
Tracy
Exceptional
review category group of friends
09-06-2016
Pros: Cleanliness
Cons:
Showing reviews 1 - 5 of 50