Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located in a residential area, near a golf course and perched on the banks of the Columbia River alongside a paved walking and bicycling path, this hotel should appeal to all travelers. The hotel offers a variety of well-appointed room types with a rolling desk and some featuring a jetted bathtub, river view balcony and/or a patio. Spend a litte more for a riverside room, it's worth the splurge.
Smoke free premises. 120 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Good location near the river, clean room in excellent condition, quiet and dark, comfortable bed, nice spacious bathroom.
Cons: i have a plug in hybrid car: the outdoor outlets were few and hard to access.
8.0
Anonymous
Very Good
08-11-2017
Pros: location
Cons: didn't include breadkfast
9.0
Anonymous
Wonderful
08-11-2017
Pros: The view was nice. The high ceiling of our first floor room made the room seem bigger.
Cons: The bathroom could have been cleaned better.
8.0
Anonymous
Very Good
08-11-2017
Pros: It was clean and beautiful. The front desk staff was amazing.
Cons: They discontinued free continental breakfast which was disappointing.
5.0
Anonymous
Fair
08-11-2017
Pros: We ordered a river view for the price and ended up with city view. Very disappointed disappointed. The room was not worth the price. Didn't even have USB ports. The shelf is not attached to the wall. My earring fell behind the shelf because of this.
Cons: Stated above
9.2
Anonymous
Wonderful
08-08-2017
They have made this piece...
Pros: The pillows were not extra hard as they are at times in other hotels. The air could be turned off which we did immediately because we don't like air unless needed. We had no problems. It was nice to have a choice of breakfast items in the lobby area even though we had to pay for them. The food was good and very reasonable.
Cons: I would have liked a balcony to go outside and view the river from our room. Some rooms had balconies and I assumed all did until I got to our room! Always ask!!
9.6
Anonymous
Exceptional
11-25-2016
Headed for greatness!
Pros: The closet was nice, most won't fit everything in it and this one did.
Cons: The tub was a bit small, no free continental breakfast,and the swimming pool and hot tub were also smaller than most hotels and there was so many people that it was too crowded for our taste.
10.0
Anonymous
Exceptional
10-04-2016
Great accommodations!
Pros: Location was superb and the hotel was friendly, clean, and comfortable
Cons: N?A
10.0
Anonymous
Exceptional
09-15-2016
Great value for luxury accomodation
Pros: Convenient location close to freeway, city and restaurants. Nice view of Colombia River. Comfortable room with mini fridge.
Cons: Although hotel offered to 'turn our towels green' by reusing them, the maids changed them daily anyway. No lock box in room.
10.0
Anonymous
Exceptional
09-01-2016
Exceptional
Pros: We liked the walking trails that leave right from the backdoor of the hotel. Great views! Front desk, wait staff and cleaning staff all super friendly. Hotel has food at limited hours. The restaurant next door was amazing.
Cons:
8.3
Anonymous
Very Good
08-23-2016
Very good
Pros:
Cons: No free breakfast or even coffee
7.5
Anonymous
Good
08-01-2016
Great Location, Lack of customer...
Pros: Location! hotel in general was nice, the bed was comfortable and the room met our expectations
Cons: Staff at check in, did not meet our expectations. Stated that I had changed my reservations numerous times which I had not. Stated I requested a city view which I had not.
There opinion of a "city view" is the parking lot by the way.
While checking in not one mention of hotel amenities, or area conveniences.
First impression was not good,
10.0
Anonymous
Exceptional
05-31-2016
Great spot!
Pros: Location on water
Cons:
8.3
Anonymous
Very Good
05-31-2016
Excellent service
Pros: Very helpful - lovely view
Cons:
5.0
Anonymous
Fair
05-31-2016
Do not stay here, very...
Pros: Did not like the room arrangement. Sink vanity not seperate from toilet an shower. Only one person can get ready at a time. Coffee bar is so small. No room to set up snacks. Closet is far from bathroom. Very bad design of entire room. imo.
Bed is very high not in line w side table so cannot see clock or where to set cup. I missed and spilled.
Cons: Nice view of river an boats but price was way to high for what the room offered. Also coffee was very weak. Only paper cups. No real mugs. UGG!
They should at least offer continental breakfast. Nothing but brown hot water.
10.0
Anonymous
Exceptional
04-10-2016
First Choice In Tri Cities
Pros: Once I got on property, I asked for a room w a balcony so I could work facing the water. Boom, done w/o extra cost!
Cons: Keep forgetting to ask about a bathtub. More and more rooms are coming without. If you like a soak, be sure and ask or it is showers only.
8.3
Anonymous
Very Good
10-15-2015
Weekend Wine Tasting
Pros: After our first nights stay, the staff at the front counter was very helpful and allowed us to move to a room on the third floor. This room was much cleaner (and quieter), and the view was wonderful. We loved the location, especially with the riverwalk and restaurants close to the hotel.
Cons: When we arrived, we took a room on the first floor and it felt a little "used", with some stains on the chair and some popcorn under the bed. In the evening, there was a lot of noise from the rooms next to and above us.
10.0
Anonymous
Exceptional
09-10-2015
Awesome location, excellent value
Pros: The location was fantastic, right on the river, near two excellent restaurants and convenient to many wineries. The hotel staff was friendly and the setting was very tranquil.
Cons:
9.0
Anonymous
Wonderful
08-25-2015
I would stay again!
Pros: everthing was so perfect except
Cons: There was not enough coffee in the room for a cup for each of us
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