This hotel has a variety of room sizes and décor with some being located in a taller building that also houses the conference rooms and lobby area, while other rooms are a bit more remote and quiet. Many rooms have a small balcony and some have views of a peaceful lake.
Smoke free premises. 850 units, some two bedrooms. 3-14 stories, interior corridors.
Jct SR 518, 1.7 mi s. Located in a commercial area. 18740 International Blvd (SR 99) 98188. Station: SeaTac/Airport.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Eco Certification
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valet and coin laundry, boarding pass kiosk, airport transportation, room service, area transportation-Southcenter Mall.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 458 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: I was here for 5 days and they were very good to me.
Cons: My last night I had a stained bed cover.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, location, location.
Cons: No, it was all great.
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: Was not aware when booking that this hotel would charge $25 per day for parking. That was disappointing and created a deal not as good as originally thought.
10.0
Anonymous
Exceptional
08-11-2017
Pros: great for SEA airport
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel is very beautifully situated with a middle courtyard and an awesome wood cabin feel.
Cons: The in-room booklet did not warn that the upper-level bar had a dress code. Not a big issue, just would have been nice to know!
3.0
Anonymous
Poor
08-11-2017
Pros: The room was very comfortable. The bed was situated in an uncomfortable position. We really enjoyed the view from the balcony/tower but due to the horrible customer service we stayed away from the room until necessary.
Cons: From check in to check out was a nightmare experience. We came over for a funeral. I would never stay here again. Very robotic at the front desk until I mentioned our unhappy experience. Does anyone smile? I expected a higher level of customer service.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Easy, simple and smooth check-in
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Newly remodeled but better than that the front desk staff was so friendly and helpful, the rooms were very clean and the pillows were amazing! Microwaves, fridge, free parking and great price! Loved this property!
Cons: A bit of construction going on but they kept hours to a minimum. April 2016.
1.0
Anonymous
Very Poor
08-11-2017
Pros: None
Cons: Staffs are helpless at all.
9.0
Anonymous
Wonderful
08-11-2017
Pros: To remember the cleaning staff: They were wonderful! Left a note for extra coffee in the room: was left more then enough to get us started. Plus the room each day was fluffed and perfect for a fine nights sleep!Thank You for all your hard work!
Cons: I suspect it was my fault: How ever I never saw the price of overnight parking. It WAS a huge surprise when we checked out. $81.00 for 3 nights. However the staff took care of us as soon as I called and explained out shock. Thank You for the service.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff has strong customer orientation. When the check in line got long from airport shuttle bus arrivals, they immediately brought in another desk agent and had the airline service desk help. Fixed shuttle schedule was great - no wait for on-demand.
Cons: Hotel is huge. Outlying wings are a ten-minute walk to the lobby. That's great if you want some exercise, but can be an issue if you're on a tight schedule.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was so kind and accommodating. We had our car window broken and all our stuff stolen when we left the property for breakfast and they gave us a late checkout and free parking. They were so compassionate!
Cons: A fridge and microwave would have been nice in the room.
3.0
Anonymous
Poor
08-11-2017
Pros:
Cons: My room had two queen beds. The sheets were dirty and unchanged in one of the beds.
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Long check in line no help with bags very long walk to room across parking lot and up and down stairs!!! I'm a senior!!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Size of the room was great and staff were fantastic.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel - staff was friendly and accommodated my needs, room was comfy, loved the cookie at check-in, airport shuttle was efficient.
Cons: Did not experience any issues.
3.0
Anonymous
Poor
08-11-2017
Pros: good mattress
Cons: our door lock was broken and unlocked for much of the two day stay... unkown to us. when we finally discovered it we were moved to a different room... a real pain as we were due for a dinner date...
7.0
Anonymous
Good
08-11-2017
Pros: pool
Cons: two lamps do not light power outlet faulty. carpet not clean. bathroom supplies set up for only one person, we were two.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location is great and the staff is wonderful. The rooms are quiet and clean. I would highly recommend the Doubletree to anyone needing an overnight close to the airport.
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Thank you for free wifi...as it was almost nonexistent in Bldg 5B
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenience, events
Cons: It was fine.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everyone was very helpful and was great when I asked for the Valet to bring me my car then realizing we were late for the plane asked if they could keep it for the 5 days. The Valet gentleman was so great and said "NO Problem" :)
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Efficient check in and check out process; location to airport; shuttle service; and ofcourse the cookies.
Cons: The distance to my hotel room. Although I think I was upgraded, it seemed far from front desk. Tired is a little worn,however, that hppens over time.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was great. Front desk was busy and the guest services girl stepped in and took people for checking in. Hotel was busy but parking was easy.
Cons: Better explanation of where the room is. It would of been real easy if I knew exactly where my room was and where to park.
8.0
Anonymous
Very Good
08-11-2017
Pros: Size of room and size of bathroom. Separate sink for coffee outside the bathroom was a nice convenience.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Love this hotel!
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: 1.) Close to SeaTac Airport 2.) Free and timely airport shuttle 3.) Friendly staff 4.) Complimentary warm cookies upon check in 5.) Spacious, clean rooms
Cons: The hotel consists of six or more "wings" each in a rhomboid shape. Our room was quite a trek from the reception area and we had some awkward luggage.
Pros: The location of the hotel, the cleanliness of the room. It was only a ten minute walk to Seattles link system.
Cons: You have to pay for parking.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Rooms were nice
Cons: We along with two other couples, had to wait for over an hour and a half for the shuttle. When we called the hotel they kept saying that they had two shuttles, but they did not.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was spacious and clean. Easy access to the airport and to the light railway
Cons: As it was close to the airport you could hear the planes and also rumble of the traffic from the road. I also didn't like that the hotel took an additional $50 per night which is supposed to be reimbursed at end of stay. This has cost me bank charges
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: It was like wandering through a maze...took forever to find the room
6.0
Anonymous
Pleasant
08-11-2017
Pros: As usual excellent cookies.
Cons: $29 dollars to valet car for one night. Maid at door twice.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Um
Cons: The hallway smelled like pot. There was a housekeeping odor removal machine left in our room. The water pressure was poor and the pipes made a loud banging noise when the hot water was used. TV was broken. Patio floor has a hole in it. The list goes on.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Front desk were extremely helpful
Cons: Parking charges. Why is that still a thing?
10.0
Anonymous
Exceptional
08-11-2017
Pros: nice spacious room. super comfortable bed. loved that they use a down style comforter that is wrapped in sheets, then you know you are sitting on clean items when you sit on your bed. Housekeeping was very nice, and thorough.
Cons: directions of pool and exercise room were confusing
5.0
Anonymous
Fair
08-11-2017
Pros: Location wasn't a long distance from downtown Seattle. Staff at check IN was very polite and attempted to be accommodating to my requests. Hotel was pretty quiet.
Cons: We did not stay in the "tower" where the room were more updated. There is ample parking at the hotel, so the $25 per day for parking is a ridiculous fee. The vents in the room we stayed in were filthy and the shower curtain wasn't the cleanest.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The cookie you get at check was the only positive thing! The manager was nice in refunding half our rate and made sure we were happy offered a free night but we went to another hotel instead.
Cons: You have to pay a ton for parking $25/day which was high compared to other hotels. Water was luke warm not hot at all. Tv didn't work properly.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The proximity to the hotel was great for early morning flights.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Cooperative staff to adjust bill at checkout.
Cons: Two items: 1) No restaurant open Monday evening at 7:30PM, only a noisy bar with limited menu. 2) No shower/bath water working.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Front desk staff and management was very rude. Dismissive. Multiple errors when it came to honoring the correct room. A lot of maintenance problems. Leaking glass elevator, bathroom sink had very low water pressure and ice machine didn't work on my floor.
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Small room but adequate
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location
Cons: Rugs stained or dirty, rooms very small and dark
10.0
Anonymous
Exceptional
08-11-2017
Pros: Proximity to airport, 24 hour shuttle service, quiet comfortable room, and friendly helpful staff were all positives for me.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff and location
Cons: The hotel is huge, to get to the room required two different elevators and a very long hike!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff, room was great. Very spacious
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff were helpful.
Cons: There is no happy hour and the beer choices are pretty limited and expensive.
8.0
Anonymous
Very Good
08-11-2017
Pros: Convenient, no extra room charge for kids
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Complimentary chocolate chip cookies are to die for!
Cons: The toilet constantly clogged with minimal load. Eventually it cleared itself out (five flushes and 15 minutes later). Gated self parking ($25) was a BIG hassle getting out. It felt like being in jail. This hotel needs to get that problem fixed - pronto.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The ever friendly staff and their promptness. We had an unexpected, middle-of-the-night visit to the ER with our toddler (who is fine now), and the staff was so helpful which helped an otherwise stressful event.
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