Inspector Pick (Classification): As a fan of the grand European-style hotels, I especially love the old-world charm found in the lobby, the meeting spaces and the formal restaurant.
A historic icon, the Italian Renaissance-style hotel is in the heart of the city. It reflects the grandeur of the past but with modern conveniences. Rooms vary significantly in size. Listed on the National Register of Historic Places, this grand hotel was built in 1924 and has timeless style.
Smoke free premises. 450 units. 12 stories, interior corridors.
valet laundry, room service, area transportation-downtown.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 545 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
mature couple
10-13-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-13-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
10-13-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
10-12-2017
Exceptional
Pros:
Cons:
9.6
Stephen
Exceptional
family with young children
10-11-2017
Exceptional
Pros: This is a gorgeous hotel- very elegant yet relaxed. Will definitely return
Cons:
7.5
Anonymous
Good
mature couple
10-11-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-10-2017
Good
Pros:
Cons:
9.6
Rayanna
Exceptional
young couple
10-05-2017
Excellent staff and gorgeous room
Pros: Parking is an underground facility and private. We only unloaded what we needed and was assured the rest would be secure.
Cons: Parking was a bit pricey and was not included with room cost. But worth it for the peace of mind.
10.0
Timothy
Exceptional
young couple
10-04-2017
Delightful.
Pros: Reception staff excellent. Friendly and efficient.
Cons:
10.0
Jalene
Exceptional
young couple
10-03-2017
Exceptional
Pros:
Cons:
10.0
Sean
Exceptional
family with young children
10-02-2017
Exceptional
Pros:
Cons:
10.0
Paula
Exceptional
review category group of friends
10-01-2017
Smooth and easy check in...
Pros: Beautiful lobby. Requested view great thumbs up for keurig coffee. Makeup mirror a plus. Bed very comfortable. Housekeeping (Sara), very attentive.
Cons: Pillows were ok but a bit too dense and heavy.
Not a complaint, just a suggestion. Steamers instead of irons and boards. It's more user friendly
10.0
Anonymous
Exceptional
mature couple
09-23-2017
Exceptional
Pros:
Cons:
9.2
Calvin
Wonderful
young couple
09-19-2017
Superb
Pros:
Cons:
5.4
Jan
Fair
review category group of friends
09-17-2017
I won't stay ever again
Pros:
Cons: The room. The food and service in schuckers was not good . Also food and service in lobby not good
7.1
Dee
Good
review category group of friends
09-15-2017
It was fine and nice...
Pros: I have always wanted to stay here and it was definitely a beautiful place. Nice little extras that you don't normally find at other hotels. I could do without the bathroom scale though! :) Especially after dinner at Shuckers!
Cons: We had to evacuate our room at 8:30 am the morning we were checking out due to a fire alarm which turned out to be a false alarm. However when we got to the lobby not a single staff person was there to give us any information. As a matter of fact they were staring at us wondering why we were standing around in our bathrobes. It was very uncomfortable and sort of annoying truthfully. Even when the fire department showed up they didn't receive any information from staff. When we checked out one of the valet told us that apparently the front desk didn't get the alarm notice...
10.0
Jon
Exceptional
family with young children
09-14-2017
Beautiful hotel with a wonderful...
Pros: Loved the staff, so helpful and friendly, the location was perfect for our stay, the city views, the pool, the architecture of the building,we will definitely stay again
Cons:
10.0
Anonymous
Exceptional
mature couple
09-14-2017
Exceptional
Pros:
Cons:
10.0
Gary
Exceptional
young couple
09-13-2017
Our overall experience was excellent....
Pros: Excellent staff
Cons: I thought the High Tea was lacking. It was more of a lunch alternative than High Tea. The time was off, the food mediocre and the lack of dress code disappointing.
9.6
Richard
Exceptional
young couple
09-12-2017
Excellent
Pros: Service
Cons: N/a
10.0
Fiona
Exceptional
young couple
09-12-2017
A luxury experience in Seattle
Pros: A superb hotel, with excellent facilities and an outstanding level of staff service. Our suite was generous, stylish, comfortable and spotlessly clean, and the staff kept it that way throughout our stay. Breakfast in the Georgian Room is an experience not to be missed. The bar and restaurant were also very good. The concierges were outstanding, and most helpful in arranging restaurant bookings and providing help and information. Very good valet parking service, and good gym facilities. Having stayed here, I wouldn't stay anywhere else in Seattle.
Cons:
9.6
Anonymous
Exceptional
family with young children
09-11-2017
Overall nice spot
Pros: Great location friendly staff nice rooms.
Cons: 15 bucks for wifi?? Come on. Room way too expensive as well for 1 night.
10.0
Julie
Exceptional
review category group of friends
09-09-2017
Exceptional
Pros: The location was great
Cons:
9.2
Jean
Wonderful
young couple
09-08-2017
Good location.
Pros: Breakfast buffet is excellent.
Cons: No airport shuttle
7.5
Robert
Good
young couple
09-06-2017
Enjoyed our stay.
Pros: The concierge staff were excellent, especially Kathy, Chris, Nancy and Saysha.
Nancy mapped out an entire day on Whidbey Island: route as well as recommendations for things to do places to eat etc. On a different day we forgot our paper tickets for Chinese warrior exhibit and Sasha (sorry-not exactly her name) looked up the purchase and emailed the confirmation, then printed and scanned the tickets to my phone to assure we could get in.
The doormen were especially nice as well, always eager to help.
Cons: The only disappointing encounter was at check-in; I believe her name was Erin. She was not only not friendly but became annoyed when we inquired about breakfast, and remarked that we booked through Booking.com and our package was whatever we had prearranged.
5.4
William
Fair
young couple
09-06-2017
Wonderful City, I wish we...
Pros: The location was perfect, a short walk from several of Seattle's famous attractions. The lobby of the hotel is spectacular and the restaurant is very nice.
Cons: Started off good - When we arrived we were offered a room upgrade at a reasonable price. First impression of the room was good. When we had settled in we found that the commode wobbled, the room darkening shades allowed a lot of light to pass through. When we attempted to close the drapes we found them to be in a fixed open position then noticed the mold on the wall side of the curtain. In addition to trying to sleep in a too bright room the air conditioner grate rattled and the blue LED on the internet modem flashed brightly in intermittent patterns. For our sleepless night in Seattle (intended) we were comped a breakfast.
10.0
Guy
Exceptional
young couple
09-05-2017
Exceptional
Pros: The staff inside and out were four star.
Cons: Everything was perfect
9.2
Natalie
Wonderful
solo traveller
09-04-2017
Relaxing!
Pros: Super comfortable bed
Cons:
9.6
Ray
Exceptional
young couple
08-29-2017
Exceptional
Pros:
Cons:
10.0
Robert
Exceptional
young couple
08-28-2017
Hassle free luxurious
Pros: Room updated good bed comfort large tv's
Cons: Nothing
9.2
James
Wonderful
solo traveller
08-27-2017
Superb
Pros:
Cons:
9.2
Marilyn
Wonderful
review category group of friends
08-27-2017
Superb
Pros: The room was beautiful and comfortably furnished.
Cons: The temperature control in the room was erratic. It would reset itself to 65 degrees when I was gone. And about 3:00am it would get too hot in the room.
The lobby could use a facelift; it just needs to be refreshed.
The lobby food service was not good; the menu was strange and the food was barely edible.
The breakfast serve annoyed me because I just want ed a light breakfast but everything was priced so that it was virtually the same price as the buffet.
9.2
Hector
Wonderful
review category group of friends
08-27-2017
Superb
Pros: Nice eating facilities
Cons:
7.5
Michelle
Good
young couple
08-25-2017
Good
Pros:
Cons:
10.0
Brian
Exceptional
young couple
08-25-2017
Excellent and would return.
Pros: Great hotel in excellent location. Good sized rooms and very comfortable.
Cons: Breakfast buffet pretty underwhelming and pricey for the quality.
9.2
Anonymous
Wonderful
family with young children
08-23-2017
Superb
Pros:
Cons:
10.0
Dwest848
Exceptional
review category group of friends
08-22-2017
Exceptional
Pros:
Cons:
9.6
Athena
Exceptional
family with young children
08-21-2017
awesome
Pros: just elegant
Cons: more variety on food offers
7.1
Emily
Good
young couple
08-21-2017
Good
Pros:
Cons: They charged us for items that were not taken from the mini bar and if I did t watch my credit card I wouldn't have known.
10.0
Anonymous
Exceptional
review category group of friends
08-21-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
solo traveller
08-21-2017
Exceptional
Pros:
Cons:
2.5
Eun
Poor
review category group of friends
08-20-2017
Very poor
Pros:
Cons: Room
10.0
Roslyn
Exceptional
young couple
08-19-2017
Exceptional
Pros:
Cons:
9.6
Catherine
Exceptional
young couple
08-19-2017
Beautiful hotel located in downtown...
Pros: Beautiful property in the heart of downtown Seattle. Wifi wasn't included in the room rate but if you join the hotel's rewards programme, it's free. Has a great seafood restaurant, oysters were delicious. Staff were extremely helpful.
Loved Pike Market which was just around the corner.
Try a cocktail at Nest Bar, amazing sunset views!
Cons: Breakfast options near the hotel were hard to find and the best places can get very busy.
9.6
Elisabeth
Exceptional
young couple
08-18-2017
She
Pros: Nice large room.
Cons: Cost of breakfast.
8.3
Edwin
Very Good
family with young children
08-16-2017
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
08-16-2017
Great downtown location with friendly...
Pros:
Cons:
10.0
Robert
Exceptional
family with young children
08-15-2017
Exceptional
Pros:
Cons:
9.2
Susan
Wonderful
young couple
08-15-2017
Would recommend this hotel
Pros: Large very comfortable room with excellent amenities.
Exceptional concierge staff
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