Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This convention-oriented, high-rise hotel offers many guest rooms with sweeping easterly views. Due to new construction adjacent to this hotel, most all westerly facing guest rooms are losing their water views, but a few guest rooms at the end of the hall still offer a dramatic peek at Elliott Bay.
Smoke free premises. 557 units. 28 stories, interior corridors. Accessibility (Call).
Corner of Madison St and 6th Ave. 515 Madison St 98104. Station: University Street.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 230 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: Spacious, clean, comfortable bed and pillows, nice hot shower with good pressure, great shampoo & conditioner, coffee maker and slippers was a nice touch.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice and bright room.
Cons: Little bit loud with traffic. Expensive parking.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was great and pretty close to everything. The atmosphere was alright and pretty relaxed.
Cons: I woke up with bites all over my body. They said they didn't find anything in the room when they checked but there were at least 12 bites. The bathtub could've been bigger and I would've liked the option to upgrade to a jet tub.
8.0
Anonymous
Very Good
08-11-2017
Pros: The location. We are familiar with Seattle and find this hotel is always in a central location of where we like to go.
Cons: Nothing that they can do about it but there was construction everywhere and we had a difficult time trying to get to the hotel because of it. Perhaps notification from the hotel about the best route to go in order to get to their entrance.
8.0
Anonymous
Very Good
08-11-2017
Pros: Lovely room
Cons: The valet smashed up our car.
5.0
Anonymous
Fair
08-11-2017
Pros: The location was great.
Cons: There is no free wi fi in the room as advertised.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was amazing!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: new, areas in the hotel are nice and convenient.
Cons: Wifi
2.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: TV didn't work. Coffee maker did not work. Handicapped bathroom so no tub. Maid walked in several times ignoring do not disturb sign....
8.0
Anonymous
Very Good
08-11-2017
Pros: Very helpful staff,and nice rooms.
Cons: Sound proofing between rooms is not the greatest especially at the adjoining room doors. Large construction project on the east side of the hotel is very loud.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice room.
Cons: Parking is very expensive and very inconvenient.
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: It's 2016. Internet service should be free in the rooms.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The only thing she liked about this hotel was that it was in Seattle. So it fulfilled the requirement of location.
Cons: Internet, parking, and food was overpriced. My girlfriend was there for surgery recovery. A friend of hers was helping her. When he arrived, the front desk issued him a key without verifying with my girlfriend. This lack of security is appalling.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good location and made me feel special!
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: The hotel was clean.
Cons: Highway noise. I. Could. Not. Sleep. Will never stay there again. Ever.
6.0
Anonymous
Pleasant
08-11-2017
Pros: They gave me a handicap room since I'm non weight bearing on my left foot
Cons: This hotel is not close to anything unless you don't mind walking a mile on steep streets.
7.0
Anonymous
Good
08-11-2017
Pros: Large we3ll-designed room with adequate lighting and a comfortable chair.
Cons: No radio!
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great room layout and bathroom amenities; Staff were consistently helpful and professional at all times
Cons: Noise from highway was sometimes annoying
9.0
Anonymous
Wonderful
08-11-2017
Pros: Clean, nice and very helpful staff, convenient off the freeway, convenient to my Seminar and really great food.
Cons: Nope
7.0
Anonymous
Good
08-11-2017
Pros: Hotel is fine...everything that you would expect from a 4 star place. Good service, great room/ bed, free wifi if you are a Marriott Awards member, etc.
Cons: Unfortunately, the hotel's location is situated next to the I-5 which is noisy...plus its perched on a steep hill so there is lots of walking up & down (not great if you like to wear high heels). Lots of new construction going on in the area.
9.0
Anonymous
Wonderful
08-11-2017
Pros: newly renovated room
Cons: parking fee plus tax is over $40
8.0
Anonymous
Very Good
08-11-2017
Pros: Location for downtown is great. I could walk to Pike Place Market etc. Clean and comfortable with all normal amenities.
Cons: I had a problem with the valet parking which is very expensive at $51 a night. I brought my concerns to the manager, who graciously took care of the problem very generously.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I chose it because my family was staying there. Everything was fine.
Cons: I thought over $---/night for 1 person in Seattle, with no breakfast included, was expensive.
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, services, staff, cleanliness, room size, great shower, room number imbedded in carpet,
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Good place, near downtown. Good rate.
Cons: Too expensive for parking. But it`s normal in Seattle downtown,
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location, clean, lots of retail stores nearby, food.
Cons: Check in was awful. I felt judged,the woman at the front desk stated my card wouldn't go through even though it was paid for and I had more than sufficient funds in my account. I felt more so it had to do with my appearance and not my card.
8.0
Anonymous
Very Good
08-11-2017
Pros: Great Location and nice room.
Cons: Check in staff wasn't overly friendly. The rest if the staff were very friendly and helpful.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean and comfortable room. The climate control system was substantially better than most. Responded well to one degree changes, and reasonably quiet for sleeping. Fast elevators. Nice shower.
Cons: Charging for WiFi access is annoying, and parking will add nearly $50 per night to your cost (but that is typical for most hotels in Seattle).
8.0
Anonymous
Very Good
08-11-2017
Pros: I left behind a cell charger in the room and became aware of my mistake an hour after having checked out. I contacted the hotel asking for housekeeping to secure it for me. To my surprise, security found it and had it at the front desk for me to pick up.
Cons: The hotel was very busy. Hotel is in need of more elevators. A make-up mirror is needed in the bathroom.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: High valet parking fees
7.0
Anonymous
Good
08-11-2017
Pros: I location near shopping in downtown Seattle
Cons: Ridiculous Wi-Fi charges
10.0
Anonymous
Exceptional
08-11-2017
Pros: I thought the staff was exceptionally friendly and helpful.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: This was one of my favorite hotel layouts, including a small living area and separate bedroom. It was clean and the staff was friendly.
Cons: A few issues that probably don't reflect general hotel functioning: 1) clock radio wasn't reset, 2) fire alarm tester went off at 3am. Staff resolved issues quickly, but in no way did the hotel offer to compensate me for two nights of interrupted sleep.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Really pretty hotel. Bed was very comfortable.
Cons: Check in service was very slow.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Hotel was amazing
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, location, location and facilities
Cons: Nothing
9.0
Anonymous
Wonderful
08-11-2017
Pros: This hotel is located very near to the downtown city center. It is a short walk to Pike's Market and to the main shopping areas. There was complimentary water available all the time and even a complimentary bratwurst sandwiches one evening.
Cons: The parking fee is outrageous, $42 per night; even more than the car rental itself. And, the underground parking is tight and very tricky to navigate.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The front desk gal was amazing! We checked in and she asked what brought us to Seattle. I said a girls weekend celebrating a friends Bday. She made sure our room had two beds to us all and even send champagne and cake to the room for our birthday girl.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Good location, clean room and friendly staffs. A bit far from Pike Place and Pier but closer to downtown.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: There was mold around the tub and on the top of the sink under the counter. The carpet was unattached a peeling around the baseboards and a mysterious white stain on the wood paneling in the bed room. For a 4 star hotel we were really disappointed.
8.0
Anonymous
Very Good
08-11-2017
Pros: Huge TV
Cons: When we checked in, there was no where to park my friends car. We ended up parking in their parking garage and paying $10 for a 20 minute check in and drop off of luggage. Would have been nice to have a free place to park during check in.
9.0
Anonymous
Wonderful
08-11-2017
Pros: the location
Cons: no free wifi in the room
10.0
Anonymous
Exceptional
08-11-2017
Pros: A Lovely Hotel. The lobby was beautiful, the fitness center was well-equipped and pristine. The food was delightful if not a little pricey but all in all a wonderful guest experience.
Cons: In all the hotel was absolutely lovely. My only complaint was that the hotel had absurd prices for the Wi-Fi. Although common areas have free Wi-Fi, room Wi-Fi ran ~$15. If 2 star hotels can offer free room Wi-Fi, I think a 4-star hotel can as well.
8.0
Anonymous
Very Good
08-11-2017
Pros: I like that it is close to downtown shopping and restaurants. It's a 4-star hotel that has kept refreshing the building through the years.
Cons: The hotel parking was up to $41 per 24 hrs and the girl at the front desk indicated that the price was soon to go up again. That is enough to make me consider staying in Lynnwood or the University district. RS
9.0
Anonymous
Wonderful
08-11-2017
Pros: close to where the seahawks play
Cons: they close the Rview down to early its the rooftop restaurant
10.0
Anonymous
Exceptional
08-11-2017
Pros: Walking distance to everything, and the price was great.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location in in correspondence to the event I was attending along with other local attractions. Everything was within walking distance!!
Cons: The loud guest in the next room....
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Not being told of a $40 parking expense was a surprise. I think parking rates should be disclosed up front. I would have chosen a different hotel based on total cost to stay
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