This hotel is convenient to Seattle Center area attractions and guests are just a short, free shuttle trip from downtown. Pineapple cupcakes and coffee are offered daily in the lobby from 3 to 7pm.
Smoke free premises. 139 units. 5 stories, interior corridors. Bath: shower only. Accessibility (Call).
Cons: even we booked a room for 6 adults we only got one coffee, one slipper and one bath robe!! Also, our sofabed didn't rearranged for all three night.
10.0
Beth
Exceptional
family with young children
09-21-2016
Pros: Area, staff
Cons: We did NOT like the comforters on the beds, way too heavy!
10.0
Christine
Exceptional
family with young children
09-20-2016
Pros: Loved the quirky features lovely hotel
Cons:
9.2
Nick
Wonderful
young couple
09-20-2016
Pros: Great location with wonderful staff and great room. First time in Seattle and will recommend this place to anyone visiting and will be our first choice if we return
Cons: Nothing I can think about
10.0
Sarah
Exceptional
family with young children
09-19-2016
Pros: Absolutely loved this hotel!!! Recommended Maxwell Hotel to my travel agent who has a lot of clients travel to Seattle.
Cons:
10.0
John
Exceptional
young couple
09-15-2016
Pros: The staff were amazing the hotel was quirky in a good way. Free microwave popcorn in your room, cupcakes and coffee in the lobby. Bed was extremely comfortable and big rooms.
Cons:
10.0
Miranda
Exceptional
young couple
09-15-2016
Pros: Loved it!!
Cons:
8.8
Michelle
Excellent
review category group of friends
09-15-2016
Pros: Fun hotel for a girls weekend! Beds were very comfortable, pet friendly and cute sitting area in lobby
Cons:
8.8
Anna
Excellent
review category group of friends
09-13-2016
Pros: The bed is the most comfortable I had experienced in the 3 other hotels we've stayed in the 3 cities we visited during this trip.
Cons: No breakfast being offered.
10.0
Ronald
Exceptional
family with young children
09-09-2016
Pros: Hotel was just fantastic. Wildly exceeded expectations and was the best of our trip. The staff could not have been nicer and the hotel was beautiful. Food was also exceptional.
Cons:
10.0
Colin
Exceptional
young couple
09-09-2016
Pros: We had dinner at the top of of the neddle and so the location was perfect
Cons:
9.6
Kerrie
Exceptional
mature couple
09-08-2016
Pros: Staff at Maxwell Pineapple were excellent...helpful and friendly. Check in and departure were easy. Facilities in good condition and very clean. Bed was very comfortable. Great shower. Cupcakes a nice touch. Reasonable location close to Space Needle.
Cons: Quilts were light and fluffy but European style. Our preference is for one quilt.
10.0
Hans
Exceptional
family with older children
09-06-2016
Pros: Nice design and very clean
Cons: No breakfast room but good alternative 3 blocks away : Citizen Café.
9.6
Terry
Exceptional
mature couple
09-06-2016
Pros: Wonderful, helpful and friendly staff, thank you all
Cons: Nothing!
8.3
Mcchesney
Very Good
solo traveller
09-06-2016
Pros: Location and helpful Staff. Parking.( used to be included in the booking * I have stayed @ the Maxwell 2 previous times )- but since the first of the year ( 2016) , it is 20 plus tax per night- about 25 per night) I think this is a little steep given the room pricing but it is super convenient. Comfortable bed. free Wifi ,microwave Popcorn, bottled water- There is a nice size TV , a mini fridge, microwave and keurig- but I don't drink coffee-
Cons: Walls and ceilings are a bit thin- A lot of things went bump in the night on Saturday making it a challenge to get and stay asleep despite the cozy comfy beds and bedding. The glow of the blue thermostat on the wall and the crack under the door made it impossible to make the room completely dark. I covered the thermostat with a hanger and the plastic laundry bag from the closet and put a towel against the door but it was still not dark dark. ( I don't remember this from previous stays at the Maxwell ) Expected a better Space Needle View. - The photos on the website must've been taken from a 4th or 5th floor room- but apparently not my room... I upgraded to the suite - Room 328 - mostly for the view- didn't really need the sitting area or pull out couch- and on the 3rd floor- the Mercer St. parking garage is at eye level along with some very thick power cables and there is a tree exactly tall and wide enough to completely cover the space needle view. I went back down to the front desk to inquire about the view, or lack thereof, and if there was a 4th or 5th floor suite room. Was told that the suite style that I booked was only available on the 3rd floor and that the rooms on the the 4th and 5th were called Diva Dressing Room suites. I will consider upgrading to get one of those rooms in the future because I do really enjoy the hotel as a whole but this stay was definitely not up to my expectations.
9.6
Pytravel
Exceptional
family with young children
09-06-2016
Pros: Great location if you're a first time visitor and interested in seeing Chihuly Garden, EMP museum, Space Needle or Pacific Science Center because they're all in Seattle Center. Hotel is only 1-2 blocks away. Free shuttle service is great!...we used it several times. They even provided free monorail passes one day when the driver was unavailable.
Cons: The rooms are okay but nothing great, clean but pretty average. But beds are very comfortable!
Perfect for first stay but I would stay in downtown area if I came again.
9.2
Sarah
Wonderful
family with young children
09-03-2016
Pros: Brilliant location for us, 1 block from Seattle centre. Attention to detail was great, and quirky style brilliant. Nice pool and cool games in the lift.
Cons: Expensive and no decent breakfast options. Bagels are better from the market down the street.
7.5
Ruth
Good
young couple
09-01-2016
Pros: Comfortable beds. Close to my son's home in Queen Anne.
Cons: No room service. No restaurant onsite for breakfast. Colors and decor a bit weird.
10.0
Britney
Exceptional
family with young children
08-31-2016
Pros: The view for the room was amazing. We were able to see the Space Needle. The staff was very nice and accommodating. The bed was the most comfortable bed ever. Definitely would stay there again.
Cons:
10.0
Jana
Exceptional
review category group of friends
08-30-2016
Pros: Loved the whole thing! The beds were better than ever!
Cons:
9.2
Mandy
Wonderful
family with older children
08-30-2016
Pros: A funky hotel with great staff. Very welcoming and helpful.
Good sized room and bathroom with helpful touches.
Good location close to Seattle Centre.
Cons: A breakfast option would be good. There is a little coffee counter which serves lovely coffee.
5.8
John
Okay
mature couple
08-29-2016
Pros: The location is excellent as it's very close to the Seattle Center and lots of transportation options.
Cons: They stiffed me for additional car parking and although they said they'd credit me, it's been days without any evidence of a refund or credit.
9.6
Yawadnapupu
Exceptional
family with older children
08-29-2016
Pros: It a short walk from the major tourist attractions such as the Space Needle. If you are going on a cruise, it is close to pier 91.
Cons: You had to pay the hotel for parking and there are limited spots.
7.5
Traveller
Good
review category group of friends
08-29-2016
Pros: the place was comfortable and clean
Cons: the wifi was spotty and there was trouble connecting.
9.2
Arne
Wonderful
mature couple
08-25-2016
Pros: Free bikes!
Cons:
7.1
Andrew
Good
young couple
08-23-2016
Pros: The bed was very nice!!
Cons: The price, it was very spendy for what it was. The rooms were just ok. I would call them average. The bed was very nice along with the bedding. I paid for the view room. It wasn't worth the extra $15. You get to look at a parking garage and some power lines with a telephone poll(And the space needle way out in the distance. I paid $335 for the room. But then parking was a additional $25 oh and don't forget the tax that the city adds on. For $400 there are much nicer places in the city to stay at. Nothing against the Maxwell, it is nice. But not $400 nice. Maybe if the total out the door was $300 I would have felt much better about it.
10.0
David
Exceptional
family with older children
08-23-2016
Pros: The beds were really comfy and the hotel had lots of fun atmosphere, lovely pineapple water in reception and cakes.
Cons:
9.2
David
Wonderful
mature couple
08-21-2016
Pros: Beds alone worth the stay
Cons:
9.0
Verified Hotel Guest
Wonderful
08-19-2016
Pros: Super cool vibe at The Maxwell. Excellent location in Lower Queen Ann neighborhood . Walking distance to City Center( Space Needle) and local inexpensive restaurants. Would stay here again and again!
Cons:
10.0
Mary
Exceptional
mature couple
08-19-2016
Pros: This hotel is in a great location to see the Seattle sites. They main attractions are easily walkable, but Maxwell does have a shuttle if you prefer.they are also close proximity to good restaurants and a grocery store.
Cons:
10.0
Karen
Exceptional
mature couple
08-18-2016
Pros: always reliable
Cons:
7.5
Rina
Good
family with older children
08-18-2016
Pros: Spacious room and comfortable bed. 10 minutes walk to space needle, there is Quality Food Center market nearby
Cons: Check in process and cleanness of the towel, parking fee is too expensive
10.0
Valerie
Exceptional
mature couple
08-16-2016
Pros: Everything about this hotel is great- easy walking distance to the space needle and activities in the area. Also walkable distance to poke at markets and central city ior close to the mono rail for non walkers. Super comfy beds and quiet air conditioning!
Cons: Would have loved a better breakfast option but not a biggie
10.0
William
Exceptional
mature couple
08-14-2016
Pros: Friendly and helpful. Staff was very friendly and helpful. Shuttle was great.
Cons: Did not care for Shampoo and soap dispensers.
7.9
Becky
Good
family with older children
08-12-2016
Pros: The front desk took very good care to help us when our first night was not so great. Our second room was on the 5th floor with a view of the Space Needle.
Overall the hotel was very nice, with fun decor, clean rooms, comfy bedding. We all enjoyed being greeted by "Fluffy"!
Cons: Our first night was not as pleasurable as desired... too noisy! We were on the second floor, which was practically street level. The upstairs guests stomped around for hours so it was difficult for us to fall asleep, then we were awakened early by loud garbage trucks on the street...
It was hard to get temperature comfortable with sleeping with only a "European" style cover... too hot to have it on, but too cold to not have anything... I did not know there were additional coverings in the closet until I asked the next morning... so second night was better.
9.6
Arno
Exceptional
family with young children
08-07-2016
Pros: Very nice stuff. Clean and modern.
Cons: Unfortunately there was no breakfast included. Parking was rather expensive.
6.7
Julie
Pleasant
family with older children
08-05-2016
Pros:
Cons: It would have been nice after paying $400 for one night to have breakfast included.
9.6
Happy
Exceptional
young couple
08-04-2016
Pros: Beautiful Hotel Ina great location. Popcorn in rooms was a nice snack at the end of the day! LOVE!
Cons: The wifi did not work in the rooms. Only in the lobby.
9.2
Michael
Wonderful
mature couple
08-04-2016
Pros: The staff was VERY friendly and professional. The atmosphere was great and everything was spotlessly clean!
Cons: The location is a bit off the beaten path but not terribly so. Just a short walk to the Monorail system and a 5-min ride to the heart of downtown.
9.2
Mark
Wonderful
mature couple
08-04-2016
Pros: The staff were very friendly, and the facilities were clean and inviting. The property has a West Coast art deco look. There was plenty of parking, reasonably priced. The express breakfast bar had a good selection
Cons: Location a little remote from Seattle's attractions, but the neighborhood seemed nice. No restaurant on the property or immediately adjacent, but the express breakfast was fine.
10.0
Gerald
Exceptional
young couple
08-02-2016
Pros: Great location, Great service and excellent modern-chill facilities.
Cons:
9.6
Gary
Exceptional
family with older children
07-31-2016
Pros: Friendly professional staff ( Justin and Trevor both excellent )
Excellent bedrooms with amazing beds.
Cons: Gym equipment not great.
9.6
Taraalexandra256
Exceptional
young couple
07-30-2016
Pros: My boyfriend and I go away about 3 times a year on big trips and always stay in lots of nice hotels. The Maxwell was the best 'city' hotel I've ever stayed in. The staff on the front desk were incredible. They really really know Seattle and have such good advice on what to do. One had even made a personal map of the best restaurants in the area (which was brilliant since there are so many restaurants in Seattle and can be quite overwhelming). It was clean, comfy, the room was decorated beautifully. The restaurant attached had yummy food and the lobby has complimentary water/cupcakes every day which was such a nice touch. I would always stay here again and will definitely recommend to friends/family. The staff were probabaly the best thing about the hotel! Thank you!!
Cons: On our second day we were out all day and got back at 4pm and our room hadn't been made up. It was a bit disappointing to come back to as there wasn't any fresh coffee/water and hadn't been tidied. We were too tired to bother to ask so just left it. But this is something that definitely the hotel needs to know. If we didn't love the hotel so much then we would have complained but in future, housekeeping needs to come earlier!
10.0
Ursula
Exceptional
review category group of friends
07-29-2016
Pros: The beds were so soft and fluffy, like sleeping on a cloud!
Cons:
7.1
Jan
Good
mature couple
07-28-2016
Pros: Quite room, clean and comfortable bed.
Cons: Room was not ready upon arrival. Traveled for the day and was ready to relax.
10.0
Thomas
Exceptional
family with young children
07-28-2016
Pros: Excellent staff and the rooms were very spacious and clean. The duvets were absolutely awesome. Don't understand why some people complained about these. Great location and very cool restaurants and cafes in the area.
Cons:
8.3
Timothy
Very Good
young couple
07-28-2016
Pros: The hotel is in a great location, and the room was big, clean and comfortable.
Cons:
9.6
David
Exceptional
review category group of friends
07-28-2016
Pros:
Cons: Convenience shop was frequently closed. Room with a view of space needle had a view of a tree.
6.7
Family
Pleasant
family with young children
07-27-2016
Pros:
Cons: Its 5pm and the room has not yet been cleaned.
10.0
Thomas
Exceptional
family with older children
07-25-2016
Pros: Very comfy beds with 2 duvets and a stuffed husky!
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