Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is convenient to Seattle Center area attractions and guests are just a short, free shuttle trip from downtown. Pineapple cupcakes and coffee are offered daily in the lobby from 3 to 7 p.m.
Smoke free premises. 139 units. 5 stories, interior corridors. Bath: shower only. Accessibility (Call).
N, check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 618 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
The stone pizza restaurant was great and very convenient. rooms were spotless, the bathroom was great for handicap and Seniors. Desk staff went out of their ways to meet our needs like keeping the what we bought at the Fish Market in their freezers until we left. They knew all the information on sightseeing and when it was the best time to see things.
Pros: The afternoon pineapple mini muffins , the staff was great, they even froze my medication pack. Great hotel if you are in a wheelchair. Shuttle to the sights perfect (shuttle not WC accessible) but if you can tranfer they will help.
Cons: mild noise from the room above, but not enough to wake you
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, comfortable room, excellent helpful staff, food and drink establishments in-house and the best cupcakes ever. I loved it all.
Cons: Not a thing!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hotel and room. Very dog friendly.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The concept is cool and the location is great. The room was clean. Cupcakes are served in the lobby in the afternoon. The signature drink--pineapple sparkler--available in the hotel bar was tasty and not too sweet.
Cons: The elevators were out of order. I was escorted up several flights of stairs by an employee. I carried 3 bags and the employee did not offer to carry one. My keys didn't work, so the employee took them and assured me he would send new ones. He didn't.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Able to walk to the space needle and restaurants. Free shuttle ride.
Cons: Needed more breakfast options.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The overall atmosphere, rooms were great but they also provided transportation to lots of places.
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location
Cons: Staff: rude HouseKeeping: room wasn't ready, had to wait over an hour past check-in for it to be ready. Asked for extra towels/pillows - after 6 hrs we went to front desk and got them. Wood floor: slippery. No tub in room: HUGE inconvenience (small kid
Pros: Super cool vibe at The Maxwell. Excellent location in Lower Queen Ann neighborhood . Walking distance to City Center( Space Needle) and local inexpensive restaurants. Would stay here again and again!
Cons: Parking fee should be more clearly advertised.
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly staff, accommodating, hip
Cons: Bedding was weird.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room was beautiful, staff, amenities
Cons: Paying for extra people
10.0
Anonymous
Exceptional
08-11-2017
Pros: The beds were phenomenal. All of the little touches were delightful. The shuttle around the city was such an unexpected perk! This hotel couldn't be better located. Being within blocks of all those attractions, you can't ask for a better place to stay.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff, great location and wonderful room. Would stay here again!
Cons: Nothing
9.0
Anonymous
Wonderful
08-11-2017
Pros: I loved the location, not far from groceries, and the monorail.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was super friendly and accommodating.
Cons: The hardwood floors and lack of a fan in the bathroom.
10.0
Anonymous
Exceptional
08-08-2017
Exceptional
Pros: Â gréât atmosphère
 perfect situation
 cool Reception
Very Nice Room
I strongly recommand
Cons:
9.6
Anonymous
Exceptional
08-06-2017
Comfortable, cozy boutique hotel
Pros: The beds and duvets. Water and coffee in the lobby. Friendly, accommodating staff. Comfortable and
Cons: Nothing
10.0
Anonymous
Exceptional
08-04-2017
Exceptional
Pros: Great location! Attended concert at Key Arena so very nice to leave car parked at hotel and walk right there. Love the bedding and decor and all things pineapple
Cons: None really.
9.2
Anonymous
Wonderful
08-04-2017
Superb
Pros: I loved the location, walking distance to a lot of sights! We loved the decor of the hotel, it was unique.
Cons: Our room had a view of the back parking lot but I know you can't change that. It would of been nice to have a continental breakfast in the morning before check out.
9.6
Anonymous
Exceptional
08-02-2017
Exceptional
Pros: Very comfortable great location. Walking distance to Seattle Center. Steffens helpful and friendly
Cons:
10.0
Anonymous
Exceptional
07-31-2017
Comfortable oasis right next to...
Pros: The beds are the most comfortable of any hotel I've ever stayed in. Friendly, attentive staff. The front desk answers the phone on the first ring every time. There is an excellent free shuttle to the tourist locations downtown. Parking is very convenient and secure.
Cons: Really minor things, but I much prefer bar soap to liquid soap, especially for showering, and there is no pay-per-view movie channel.
9.2
Anonymous
Wonderful
07-31-2017
Fabulous place to stay with...
Pros: Decor, friendly staff, exceptionally comfortable beds and beautiful bed linen. loved this hotel
Cons: Parking is advertised on your website as being on site @ $20 per day. However to park at the hotel it costs $63+ per day. Your website needs to be updated!
We parked for free at a residential area nearby.
9.6
Anonymous
Exceptional
07-29-2017
Exceptional
Pros:
Cons: Comforter was way too hot
10.0
Anonymous
Exceptional
07-26-2017
Only had one night in...
Pros: Really cheerful hotel and great location. Friendly staff, great room
Cons:
10.0
Anonymous
Exceptional
07-23-2017
Best place ever!!!!
Pros: The staff was the best
Cons: All was perfect
10.0
Anonymous
Exceptional
07-20-2017
Loved it.
Pros: Loved the bright colored decor. The staff was super. The duffet on the bed is really different and so comfortable. The location is great. Around the corner from the Seattle Center.
Cons:
10.0
Anonymous
Exceptional
07-20-2017
Magnificent Maxwell
Pros: We loved everything about the Maxwell! The staff were amazingly helpful. Access to a computer/printer allowed us to print boarding passes. The decor was stunning in the lobby and our room was clean, cozy and comfy. We especially appreciated the flooring in our room because it was wood, not grungy hotel carpet! We can't wait to come back!!!
Cons: It was a little noisey on our floor.
10.0
Anonymous
Exceptional
07-14-2017
Exceptional
Pros: Very quiet, good bed and bedding
Cons:
9.2
Anonymous
Wonderful
07-14-2017
Superb
Pros: The location was, by far, the best part of this property. We were steps from the space needle. Also, the staff really stepped up for us. On the morning of our departure, the taxi we arranged didn't arrive. We were in danger of missing our train and subsequent cruise. The shuttle driver loaded us in the shuttle, along with our luggage and dropped us at the train station with seconds to spare. He also told us jokes along the way, which calmed us down.
Cons:
9.2
Anonymous
Wonderful
07-14-2017
Fun, quirky place!
Pros: I stayed at the here with my husband and 3 older teenage children. We all absolutely loved it!! Comfy beds, free cupcakes in the lobby and popcorn in the rooms.
Cons:
9.6
Anonymous
Exceptional
07-09-2017
Exceptional
Pros: Bicycles, cookies and coffee after noon, comfortable and inviting lobby, friendly staff, beds and everything in the room - EXCELLENT!
Cons: limited choice of restaurants within walking distance
7.5
Anonymous
Good
07-09-2017
Good
Pros: house keeping staff does an excellent job and very polite and nice. Shuttle service is also great.
Cons: my AC was broken on the first night. They didn't even offer me anything as a compensation. (i paid for the room for almost $400 a night). my room was in 3rd floor, I couldn't see anything from there (even though it suppose to be "city-view room") There were trees and electric wires blocking my view.
8.3
Anonymous
Very Good
07-08-2017
great location
Pros: location is great, walking distance to space needle. So far, the only hotel using duvet not two pieces of sheets, very comfortable
Cons: the shower room has no door or curtain
7.9
Anonymous
Good
07-08-2017
Good
Pros: The location
Cons: No continental breakfast.
9.2
Anonymous
Wonderful
07-07-2017
Great hotel, slightly overpriced. Would...
Pros: Loved the boutique design and beds were extremely comfortable. Coffee was excellent.
Cons: Low rating on value because hotel is very expensive per night, especially when you then have to pay up to $30/day for parking. Bikes weren't available in evenings, which is when we wanted to use them- to go to dinner. Restaurant was sub par pizza and always extremely full of used dishes on the tables, which gave it a dirty feeling. Did not feel it was worth the almost $400/night we spent to stay, but it was nice overall. Would stay again for lower price.
8.8
Anonymous
Excellent
07-05-2017
Great place
Pros: Daughter loved the burrito beds!
Cons: Bar closes at 9pm? Who needs to drink in a hotel bar before 9pm? We went down at 11 to get a drink after dinner but before bed.
10.0
Anonymous
Exceptional
07-05-2017
Exceptional
Pros: Rooms, beds. Walking distance to all hot spots of seattle
Cons: Restaurant! No decent breakfast
9.6
Anonymous
Exceptional
07-05-2017
Fabulous Stay
Pros: Room was kept spotlessly clean and well stocked with fresh towels and coffee pods. Staff were very efficient and assisted us with describing the best sights. Shuttle bus was a definite bonus and the drivers were super friendly.
Cons:
10.0
Anonymous
Exceptional
07-04-2017
Strange Hotel name but what...
Pros: The staff were very friendly and helpful , nothing was too much trouble . I loved the quirky decor, it was very appealing . The Maxwell was within walking distance of great restaurants , The Needle , and Mopop . Shuttle service downtown was a terrific option .
Cons: Nothing !
9.6
Anonymous
Exceptional
07-04-2017
Great Hotel
Pros: This is what I call a great city hotel. Had almost everything we needed to spend an awesome weekend in Seattle. Nice, well-decorated room with very comfortable beds. Close to the Space Needle and other city attractions. Parking with a fair price. Super convenient Shuttle (for free) that could take us anywhere and pick us up. The staff was always really nice.
Cons: There's nothing special I would recommend to them.
8.3
Anonymous
Very Good
07-04-2017
Loved Seattle and our stay!
Pros: Robes,cupcakes/coffee,comforters,popcorn,slippers,coffee &waters.Staff friendly & helpful.Felt safe in parking lot with the gate.Wished I would have had a chance to ride the bikes!Great location to so many tourists attractions.Two king sized beds in one room!
Cons: No complentary breakfast. No shower door.Hearing people running/walking above our room.Need more hooks in bathroom.
10.0
Anonymous
Exceptional
07-03-2017
Fantastic Pineapple!
Pros: Fantastic decor, gorgeous room, free hotel shuttle. We loved our stay there.
Cons:
7.9
Anonymous
Good
07-02-2017
don't drive there
Pros: location
Cons: parking fee
10.0
Anonymous
Exceptional
07-01-2017
It was great!
Pros: Pineapple bar & snack bar
Cons: Softer less plump pillows
7.1
Anonymous
Good
07-01-2017
Good
Pros:
Cons: Wifi did not work
10.0
Anonymous
Exceptional
07-01-2017
Super cute, funky hotel with...
Pros: The hotel is super cute and funky. Very themed.
Cons: Nothing, everthing was great!
10.0
Anonymous
Exceptional
07-01-2017
Exceptional
Pros: Great atmosphere
Cons:
8.8
Anonymous
Excellent
07-01-2017
Loved it and would go...
Pros: Best gluten free pizza for a long time, lovely wine too. Nice and close to the cruise terminal and also Space Needle and Chihuly Glass & Gardens and Museum of Pop Culture.
Cons: I get too hot in bed, so had to change the bedding to a blanket (provided in room). Loved the funky décor. Breakfast would have been nice, but I had a coffee in my room.
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