Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is convenient to Seattle Center area attractions and guests are just a short, free shuttle trip from downtown. Pineapple cupcakes and coffee are offered daily from 3:30 to 6:30 p.m.
Smoke free premises. 139 units. 5 stories, interior corridors. Bath: shower only. Accessibility (Call).
N, check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 779 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Solo
09-26-2017
Nice hotel, well situated near city center.
Pros: Lauren at the front desk was very helpful.
Cons:
9.6
Verified AAA Guest
Exceptional
Solo
09-23-2017
Upscale. Clean. Well located. A bit pricey, but then all of Seattle in this area is.
Pros:
Cons: Bartender didn't know much about mixing drinks. Pleasant but needs training.
8.8
Pineapple
Excellent
family with young children
04-22-2018
Welcoming! Just as the pineapple...
Pros: All the pineapple decor, robes, slippers, etc. Liked the big bathrooms. Loved the bedding!!! The staff was very friendly and accommodating. Fun place to stay and the location is fantastic!
Cons: All the different floor styles per my daughter. Need a hot tub! Expensive parking.
10.0
Holley
Exceptional
family with young children
04-20-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
04-20-2018
Exceptional
Pros:
Cons: Breakfast was not included and was really pricy
9.6
Scott
Exceptional
young couple
04-18-2018
Comfortable
Pros: Rooms
Cons: Parking Fee
10.0
Patricia
Exceptional
family with young children
04-17-2018
Exceptional
Pros:
Cons:
10.0
Skye
Exceptional
family with young children
04-16-2018
Great stay witj StayPineapple at...
Pros: The hotel was very comfortable and clean and we liked the little bonuses of cupcakes in the lobby and the coffee bar in the morning. Great location and very friendly staff!
Cons: We would have liked to have been able to order more from a room service menu - late night dinner with kid-friendly options - and we thought the pool would have fun pool floaties like in the pictures online. It did not. It would have also been nice if the pool had a jacuzzi.
10.0
Peter
Exceptional
young couple
04-16-2018
Great pick. Glad we stayed.
Pros: Very comfortable beds. Nice room. Great location. Quirky in a fun way.
Cons: Elevators seemed a bit old and rickety. Even though they had fun games inside, maybe maintenance needed.
10.0
Cd
Exceptional
family with young children
04-15-2018
Exceptional
Pros:
Cons:
9.0
Terry
Wonderful
Traveling as Couple
04-13-2018
Pros: Able to walk to the space needle and restaurants. Free shuttle ride.
Cons: Needed more breakfast options.
10.0
Michelle
Exceptional
Traveling as Couple
04-13-2018
Pros: The overall atmosphere, rooms were great but they also provided transportation to lots of places.
Pros: Super cool vibe at The Maxwell. Excellent location in Lower Queen Ann neighborhood . Walking distance to City Center( Space Needle) and local inexpensive restaurants. Would stay here again and again!
Cons:
9.0
Verified Hotel Guest
Wonderful
Group Traveler
04-13-2018
Pros: The staff was great. They really took the time to provide visitor information, maps, and directions.
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
04-13-2018
Pros: Friendly staff, accommodating, hip
Cons: Bedding was weird.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Room was beautiful, staff, amenities
Cons: Paying for extra people
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: The beds were phenomenal. All of the little touches were delightful. The shuttle around the city was such an unexpected perk! This hotel couldn't be better located. Being within blocks of all those attractions, you can't ask for a better place to stay.
Cons:
9.0
Lauren
Wonderful
Group Traveler
04-13-2018
Pros: Clean, big rooms, close to the Space Needle
Cons: No top sheet! Just a bottom sheet and comforter. Weird.
10.0
Kim
Exceptional
Traveling as Couple
04-13-2018
Pros: Great staff, great location and wonderful room. Would stay here again!
Cons: Nothing
9.0
Mark
Wonderful
Traveling as Couple
04-13-2018
Pros: I loved the location, not far from groceries, and the monorail.
Cons:
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: The staff was super friendly and accommodating.
Cons: The hardwood floors and lack of a fan in the bathroom.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Very clean and great walkable location near Seattle Center.
Cons: We stayed on the 2nd floor, the guests on the 3rd floor above us were very heavy footed, so that when they walked around it sounded as if an elephant was doing the Cha Cha.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
04-13-2018
Pros: Convenient location, adequate parking
Cons: Maintenance, shower flow and sink drainage, staff was not accommodating
9.0
Verified Hotel Guest
Wonderful
Group Traveler
04-13-2018
Pros: Great location Nice and cozy rooms with amazing beds!
Cons: The fire alarm went off twice in one night. The staff was kind of rude about it.
10.0
Katherine
Exceptional
Traveling as Couple
04-13-2018
Pros: Great price and very clean.I told them I was getting married and they let us check in early! Oh and they had gift waiting.I have referred several friends already.Definatley returning soon♡Thank ypu
Cons: I was surprised there wasn't a complementarity breakfast besides coffee and tea.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: The bedding
Cons: No
10.0
Bethany
Exceptional
Traveling as Couple
04-13-2018
Pros: Super fun vibe. Great amenities and staff was AWESOME!
Cons:
10.0
Justraveller
Exceptional
young couple
04-13-2018
Great, convienent hotel
Pros: Fun hotel in a convenient location with comfortable and well-equipped rooms. The staff were friendly and helpful. The bed was comfortable. Everything worked well and was fresh and new in the room. Ton of plugs! Fast WiFi. It was a really nice place to stay and a good price.
Also the pineapple theme is very fun!
$37 a night to park. Parking lot is easy to use and access.
Free k-cups, water, and popcorn in rooms.
Cafe downstairs is fine, nothing crazy. Looks like they’re adding in more of a restaurant too, which will be nice.
Cons:
10.0
James
Exceptional
solo traveller
04-13-2018
Exceptional
Pros:
Cons:
10.0
Steven
Exceptional
solo traveller
04-12-2018
very comfortable
Pros: Bed was very comfortable, very quite, slept very well and the wifi access was easy.
Cons: restaurant and bar was not open yet
9.2
Ed
Wonderful
solo traveller
04-11-2018
Superb
Pros: Modern, clean, friendly staff. Great location.
Cons: Added fees make the total significantly higher than "price".
10.0
Gail
Exceptional
young couple
04-10-2018
I highly recommend you also...
Pros: Trevor was Beyond excellent. Made our 5 yr. Anniversary extra special. He is a true asset to your company and should be rewarded for treating us, your guest as his own. You can not buy that quality in a staff member. so he is priceless. Go Trevor and your awesome hotel. 5 Stars gur you.
Cons: Pool closing hour. 10pm too early for the Adult guest. it is Seattle. Rich in night activities. Dinner ended at 10pm. Pool closed.
7.5
Mary
Good
family with young children
04-10-2018
We were comfortable and ph...
Pros: I was most surprised by how quiet the place was. We were able to sleep in - very important on this "holiday" and we slept well among the quilts and pillows.
My son played the piano in the lobby, we lounged in front of the lobby tv and really took advantage of the pool - all to ourselves with fun music playing along.
We had access to all the areas of Seattle we wanted to play in. Overall, a fun and most enjoyable Pineapple stay!
Cons:
9.2
Jackie
Wonderful
family with young children
04-09-2018
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
04-07-2018
Exceptional
Pros:
Cons:
10.0
Cheri
Exceptional
young couple
04-05-2018
Peaceful relaxing time will be...
Pros: Everything was great and what I would expect!
Cons:
9.2
Nazanin
Wonderful
solo traveller
04-05-2018
Superb
Pros:
Cons:
10.0
Betty
Exceptional
review category group of friends
04-04-2018
Fit my needs and was...
Pros: The beds are marvelously comfortable. One of the only places I've ever been with a sitting chair that is actually comfortable. The coffee blend was nice too. It was also quiet for being in the middle of a city.
Cons:
8.8
Jaimie
Excellent
family with young children
04-04-2018
Fabulous
Pros: I really like this hotel. Love the look, super comfortable. The room and bathroom are spacious. Big walk in shower. Most comfortable blankets.
Cons: I was really sad The Rock Pizza was gone. The kids and I were looking forward to that. When we first arrived we all were extremely hungry and there was no were to eat anymore at this hotel. There were not any restaurants close by that we would eat.
8.8
Deandra
Excellent
family with young children
04-02-2018
Fabulous
Pros:
Cons:
8.3
Jen
Very Good
family with young children
04-01-2018
Very good
Pros: Bed was super comfy.
Cons: Pool is super small.
9.6
Jennifer
Exceptional
family with young children
03-31-2018
We would really like to...
Pros: We loved the bedding, decor, cupcakes, location, and bath products.
Cons:
10.0
Trina
Exceptional
young couple
03-30-2018
Amazing!!!!
Pros: We were there for our anniversary and the employees were very friendly and even surprised us with a sweet hand-written card, wine, and chocolates. We highly recommend this hotel.
Cons:
10.0
Ali
Exceptional
solo traveller
03-30-2018
Makes me look forward to...
Pros: Everything, I have traveled the world and this to my surprise exceeded every place I have stayed! Ambiance was great and hospitality and service was excellent! Can’t wait to go back!
Cons: There wasn’t a thing I didn’t like.
9.6
Hila
Exceptional
family with young children
03-30-2018
Exceptional
Pros: Great location. Large room. Efficient shuttle services. Friendly staff
Cons:
10.0
Christine
Exceptional
young couple
03-28-2018
Better than expected
Pros: Staff super friendly and helpful
Cons: Nothing to complain about
10.0
Emilym5353
Exceptional
young couple
03-28-2018
Amazing
Pros: This hotel is absolutely amazing. It is so beautiful. The comforters are the nicest ones I've ever used. They provide free popcorn in the rooms, which came in handy because the tvs are also equipped to cast from your phone. Gotta be one of the coolest features a hotel can have. I will never stay anywhere else in Seattle. The front desk was great as well, he was very friendly and helpful.
Cons:
10.0
Crystal
Exceptional
family with young children
03-27-2018
A quick trip but a...
Pros:
Cons:
10.0
Becky
Exceptional
family with young children
03-26-2018
Exceeded all of our expectations.
Pros: Staff was very friendly, helpful and knowledgeable about the area. Gary and Giovanni were especially fantastic!
Cons: Would have liked the shuttle to be available to us on Sunday.
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