This hotel is centrally located near Spokane Valley Mall and has easy access to dining and shopping. Rooms here offer dark furnishings and they all have a sitting area with a couch. A summer patio overlooks the Centennial Trail.
Smoke free premises. 129 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 183 guests
Showing reviews 1 - 5 of 50
9.6
Craig
Exceptional
mature couple
09-20-2016
Pros: Quiet, friendly staff, easy and reliable wi fi, lots of room, and many added features I did not expect ( pool, exercise room, & business rooms.)
Cons: Difficult to access front door because of parking configuration. Had to walk all the way around in the rain.
8.8
Nd
Excellent
family with older children
09-16-2016
Pros: Best breakfast ever, no hastle about pets, and love the evening beverage in lounge!
Also, this location is right next to a beautiful river snd walking trail!
Cons:
8.8
Tom
Excellent
young couple
09-12-2016
Pros: The room was clean. comfortable and quiet.
The location was ideal for our visit to the area.
Cons: We had to change rooms for our 2nd night; so we were required to remove our luggage and carry it down 4 floors till our room was ready and back up 4 floors to a room across the hall.
9.2
Jack
Wonderful
young couple
09-12-2016
Pros: The bed and pillows were super comfy
Cons:
9.2
Anna
Wonderful
review category group of friends
09-10-2016
Pros: Staff very friendly, rooms clean, evening reception nice soup, salad, and drinks. Morning breakfast very good :)
Cons: Make sure you ask for specials when booking. Shopping package, Canadian Special, ......... Because they are not usually provided.
9.6
Cherry1
Exceptional
young couple
09-06-2016
Pros: The afternoon/early evening soup and salad bar were great. It was a good pre dinner snack for us before our concert. They also give you 2 complimentary drinks. The front desk girl Alana upgraded our room to a river view with a deep soaker tub which was wonderful. The bed was extra soft and the room was clean and very quiet. Fabulous!
Cons: Nothing could be improved upon. Price reflects the great amenities and stay.
10.0
Jill
Exceptional
mature couple
09-06-2016
Pros: We were pleasantly surprised by how wonderful Oxford Suites was. The room was large and comfortable, the breakfast was fabulous and the amenities wonderful If we make it back to Spokane, we will definitely be staying here. We have already told others about Oxford!
Cons: The bed was a little soft, but that is probably just personal preference.
10.0
Jamie
Exceptional
young couple
09-06-2016
Pros: Breakfast was great, coffee was out, that was only thing
Cons: We enjoyed everything!
9.6
Valerie
Exceptional
solo traveller
08-30-2016
Pros: quiet comfortable clean room; location as is on bike trail with river view; mall with restaurants across the street; minutes from downtown
Cons: breakfast room dark, freezing, crowded
5.4
Sandra
Fair
young couple
08-30-2016
Pros: The room overlooked a walking trail and quiet in the back I have stayed at the Yakina and Bend hotel in this hotel chain and loved them and would definetly go back but not the Spokane Valkey
Cons: We had to change rooms when we arrived at 11pm because the room smelled like smoke. Desk clerk said to come back to desk for new keys instead of having someone meeting us at room. It was late and had to cart the luggage back down and not much of a apology. Breakfast was a line the next morning and poorly organized. If you just wanted coffee , it was in the middle of the line and had to wait. If it was set up with different food and coffee stations would have been way more efficient . Better food choices for healthy would be nice. No hard boiled eggs or yogurt! The bathroom was so tiny and boxed into a little triangle and included the shower and toilet. I was traveling with someone and no room to change your clothes in bathroom. And it smelled
9.6
Ron
Exceptional
mature couple
08-28-2016
Pros: It was clean and the staff took care of the little things. Close to good food and other amenities.
Cons: ummm...
6.3
Ricky
Pleasant
mature couple
08-25-2016
Pros: Bed was very comfortable. Yogurt & fresh fruit at breakfast was very good.
Cons: Air-conditioner was very noisy & we had to run it all night in order for the room to be cool enough to sleep. Soap pump didn't work in shower, had to use hand soap from sink. Sink was damaged & not very clean in sink area. Coffee pot had stagnate water in it & made the worst coffee. TV didn't work properly. Breakfast i.e.: potatoes, ham & eggs were cold or cool.
10.0
Miki
Exceptional
mature couple
08-24-2016
Pros: Clean and welcoming. Breakfast selection was good, the bed was very comfortable, and the hotel was very quiet.
Cons:
7.9
Nonie
Good
mature couple
08-23-2016
Pros: There is always plenty of seating space in the eating area. The quality of the furnishings in the room is excellent.
I like this hotel location for walking to a place to eat. It is good to get out of the car and take a walk.
Cons: Breakfast on a Monday during family vacation season should be extended to 10am. t 8:30 the line was long and it continued until 9:00am. There were a lot of people in there. (families with kids) Breakfast is always excellent at this location.
A suggestion: move the coffee service to an area outside of the traffic area. It is somewhat dangerous when people are carrying hot beverages and crossing the line of people with trays. Maybe around the corner where the toaster is. This would make getting food faster.
10.0
Ken
Exceptional
family with older children
08-21-2016
Pros: Everything
Cons:
7.1
Peter
Good
family with older children
08-17-2016
Pros: Staff solved our problem and was very friendly.
good value for the monies
Cons: THe description of the reservation is incorrect
A suite by definition has a separate bedroom!!
A suite with two beds and separate sitting area I expect two bedroom. All we got was one BIG room.
10.0
Jane
Exceptional
mature couple
08-12-2016
Pros: Great location right beside the river with the mall and restaurants across the street. Free breakfast was great!
Cons:
10.0
Tracy
Exceptional
family with older children
08-08-2016
Pros: Staff was very accommodating. Enjoyed the evening reception and complimentary glass of wine.
Cons:
10.0
Milena
Exceptional
family with older children
08-03-2016
Pros: We had car trouble and they were very accommodating and helpful. This hotel is my first choice every time.
Cons: No complaints.
10.0
Becky
Exceptional
review category group of friends
08-02-2016
Pros: The water pressure in the shower was great and there was a place for a woman to rest her foot while shaving her legs. It was quiet which is very important.
Cons: Powdered cream for the coffee - it isn't real food. Some of the half and half that doesn't have to be refrigerated would have been much better.
10.0
Cindy
Exceptional
mature couple
08-02-2016
Pros: We had a great view toward the river; it felt like we were in a secluded area when in reality we were in the middle of a busy town. It was quiet and we had beavers constantly meandering outside our window. Everything about the hotel was great!
Cons:
10.0
Jim
Exceptional
mature couple
08-02-2016
Pros: Extra pillows staff friendly and helpful
Cons: Remote for tv not working at times
9.2
Fred
Wonderful
solo traveller
07-31-2016
Pros: Great breakfast, beautiful room, efficient staff.
Cons: Bed as extremely soft prefer a harder mattress.
9.6
Wendy
Exceptional
mature couple
07-29-2016
Pros: Full buffet breakfast, soup and salad in evening and 2 free cocktails per person at night. River is adjacent to hotel,easy to walk to. Mall across the road with imax theater. Accommodating staff clean rooms and 24 hr store on site. I will visit again
Cons: I can't think of anything more I could want, maybe on screen guide for TV in room. Oxford suites is on my list for future reservations
9.6
Barann
Exceptional
family with young children
07-27-2016
Pros: The breakfast was delicious & the staff had excellent customer service.
Cons:
10.0
Caren
Exceptional
mature couple
07-26-2016
Pros: The added value of a full hot breakfast and the evening reception of a drink, soup and salad bar was a huge bonus!
Cons:
8.3
Robert
Very Good
mature couple
07-24-2016
Pros: Proximity to interstate. Pool and hot tub good
Cons: Breakfast service was confusing as to where to go. Why in lower level?
9.6
Ryan
Exceptional
family with young children
07-22-2016
Pros: Close to mall for food and shopping options and close to highway- breakfast was excellent and lady who served tables was friendly and hard working
Cons: Nothing
10.0
Tanya
Exceptional
family with older children
07-20-2016
Pros: Fantastic hotel for the money! Beautiful suites, longer pool hours, delicious breakfast, free drinks at night. Staff are extra helpful and friendly.
Cons: Our bed was a little too soft for me, but that's just personal taste. The remote to our TV didn't work, but the staff were very attentive when we told them about it.
9.6
Mary
Exceptional
mature couple
07-16-2016
Pros: Friendly, comfortable, large room with sitting area, complimentary wine and soup/salad bar, value for money.
Cons:
8.8
John
Excellent
family with older children
07-12-2016
Pros: Most comfortable beds for a hotel. The rooms were a little over priced.
Cons: Communication between staff members really sucked. I will not return.
9.6
Carol
Exceptional
review category group of friends
07-12-2016
Pros:
Cons: Other hotels have a better selection of tv channels.
7.9
Sandra
Good
family with older children
07-10-2016
Pros: The staff was extremely friendly.
Cons: There was confusion with our room being ready. We were put into a dirty room, and even though they said they'd finish the cleaning when we stepped out, it was not. A hairy toilet and dirty towels do not make one feel happy!
9.2
Janice
Wonderful
mature couple
07-08-2016
Pros: view of river from room had a sofa staff was very nice and helpful
Cons: the soaps and shampoo should be new to each traveler or at least offer an option. the soap has a strong smell like sage which I am strongly allergic to. this stay the whole room smelled like it. I will not stay at this hotel chain again due to this. I became ill because of it. I have stayed here several times. The TV had limited channels, no guide, and was very slow to change channels
10.0
Teresa
Exceptional
mature couple
07-07-2016
Pros: having the river walk was a complete bonus. So quite and peaceful.
Cons: can't think of anything-would love to stay again
10.0
Carol
Exceptional
review category group of friends
07-06-2016
Pros: We picked this hotel based on its location and reviews and were not disappointed.
Cons:
10.0
Rory
Exceptional
mature couple
07-01-2016
Pros: The room was very clean. I liked the free wi-fi
Cons: I would have like to see more choices on the breakfast menu.
8.3
Hal
Very Good
solo traveller
06-30-2016
Pros: Good location for traveling through on I90. Nice salad/soup/drinks bar at happy hour.
Cons: Not a great location for walking to restaurants, etc.
9.2
Janice
Wonderful
mature couple
06-28-2016
Pros: Clean rooms. Good breakfast. Nice evening reception.
Cons: The increased price due to a busy weekend in Spokane.
10.0
Joanne
Exceptional
mature couple
06-19-2016
Pros: Awesome!
Cons: add some buns to the soup/salad combo
9.2
Elaine
Wonderful
mature couple
06-19-2016
Pros: We had a top floor King suite overlooking the Spokane River and Centennial Trail. Great for hiking/cycling! Quiet and nice setting, even though it was convenient to Spokane Valley Mall, restaurants, and the interstate. Staff were very pleasant and friendly.
Cons:
6.7
Jeanne
Pleasant
mature couple
06-17-2016
Pros: nothing outstanding except the attendant in the breakfast room was hard working, kept up with the quick turnover and smiled through a big job for only one person.
Cons: The bedding was ok not luxury at all. The room was smaller than I thought it would be. I expected a true suite and it was really just a sitting area with the sink right out in the open so washing is not private. Food included in breakfast was terribly ordinary. Powdered eggs, weak coffee:(
9.6
Michael
Exceptional
mature couple
06-15-2016
Pros: The breakfast was excellent. The room had a great view of the river. And we especially liked the complementary drinks
Cons: A little pricey but we paid it because it was close to everything we needed
10.0
Allan
Exceptional
mature couple
06-15-2016
Pros: Very comfortable nights sleep.
Cons: The breakfast was disappointing so we were motivated to go out for a delightful early lunch, thank you. No diet Coke in your store, travesty but we survived.
7.5
William
Good
solo traveller
06-14-2016
Pros: the bed was extremely comfortable.
Cons: No shower curtain in bathroom. Had to call front desk to have housekeeping bring a shower curtain. I was already in a time crunch, and that put me in more of a crunch having to wait on housekeeping just to take a shower.
10.0
Mari
Exceptional
mature couple
06-12-2016
Pros: Everyone was friendly and accommodating and bed was incredibly comfortable! We had a pet with us and our room was right by the pet area - so nice and so convenient!
Cons: Can't think of a thing!
7.9
Lori
Good
review category group of friends
06-07-2016
Pros: The bed was incredibly comfy.
Cons: The salad and soup were just ok, could have been a bit more variety. The eggs at breakfast were horrendous and must have been fake. So sad.
8.8
Chris
Excellent
mature couple
06-05-2016
Pros: Staff was great
Cons: Needs update, room smelt like old mildew.
10.0
Gary
Exceptional
mature couple
05-29-2016
Pros: This hotel has it all.location.complimentary breakfast and soup/salad dinner time and the best staff we have met in along time..we will be back..chloe the boxer loved it too.
Cons:
9.2
Robert
Wonderful
mature couple
05-28-2016
Pros: Mall location was an exceptional. comfortable room.
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