Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property's location is a convenient, short walk to all areas of downtown, including museums, shopping and dining. Comfortable rooms offer contemporary décor and oversize desks.
Smoke free premises. 162 units. 6 stories, interior corridors.
I-5 exit 133 (City Center) to I-705 N exit S 15th St, just s; downtown. Across from Tacoma Convention & Trade Center. 1515 Commerce St 98402. Station: Convention Center/S 15th.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pros: The hotel was perfect. The room was clean and well appointed. The bed was comfortable. The staff went above and beyond to meet our needs.
Cons: Our room looked as though it was too small for the king bed. The headboard wall had been extended to accommodate this.Parking was over and above the cost of the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was incredibly friendly and professional, rooms were very clean, good food and drinks, awesome downtown location.
Cons: Nothing, stayed here twice now and will continue to every time I'm in Tacoma.
10.0
Anonymous
Exceptional
08-11-2017
This area of Tacoma has been revitalized. Several excellent eateries nearby. Easy access to the freeway and local rail system.
Pros: There was a pool and Jacuzzi.
Cons: Nothing to reply
8.0
Anonymous
Very Good
08-11-2017
Pros: Great sized rooms, very clean and nice.
Cons: The staff spoke so softly that I had to ask her to repeat herself several times. There was no continental breakfast - other Marriott hotels I've stayed at had a fabulous breakfast. Plus had to pay for parking. My great deal wasn't so great after all.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was centrally located to places we visited
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazingly stay...beds and rooms are fantastic.
Cons: you gotta pay for parking but it s reasonable.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice and clean hotel.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location and how modern it was. Very clean hotel.
Cons: The walls seem a little thin. We were able to hear people are talking late at night. We arrive at the hotel around 11pm and tried to get some sleep but we could hear other talking. Not a big deal but it might affect other guests.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenient, nice hotel
Cons:
9.6
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: Big rooms.
Cons: Very slow elevators.
6.7
Anonymous
Pleasant
07-31-2017
Convenient mid range central hotel,...
Pros: Very good central location - efficient valet parking - good size room and very comfortable bed
Cons: No concierge service to help w heavy luggage and a shortage of available luggage carts
Limited breakfast offer - bottles and microwave stuff - pastries only average
9.6
Anonymous
Exceptional
07-19-2017
Great time a Courtyard in...
Pros: Very clean, nice staff, convenient.
Cons: The entrance to parking difficult.
9.2
Anonymous
Wonderful
07-17-2017
Had a nice time..would stay...
Pros: convenience to the wedding venue our reason for being in Tacoma...nice bistro on property and close to lovely restaurant next door.
Cons: nothing..
10.0
Anonymous
Exceptional
07-13-2017
Very nice location with friendly...
Pros: The room had a nice view, big windows. Also the ambiance of the room was just elegant and charming. The receptionist Eva was very nice
Cons:
9.2
Anonymous
Wonderful
05-29-2017
Great, comfortable room
Pros: A restaurant and bar would have made the place perfect.
Cons: No restaurant or bar. Got there during a huge influx and had to wait in line for a very long time to use valet.
8.8
Anonymous
Excellent
03-27-2017
Tacoma
Pros: Good location. Could walk to Glass Museum.
Cons: Had to call security late at night to stop a loud party with Rap music next door.
And couldn't get our car out of valet parking to go to a event. Had to call a taxi. Very frustrating!
10.0
Anonymous
Exceptional
03-06-2017
Exceptional
Pros: Our 2 Queen room was spacious.
Plenty of towels.
Comfy beds.
Bistro was friendly and made good Mochas.
Cons: Parking is a little of a pain but nothing they can do about it.
The HVAC unit in our room came on every 20 mins for 10 seconds, even though we turned the system off at the thermostat. I think it needs servicing.
7.9
Anonymous
Good
01-04-2017
Good
Pros: Staff very friendly, bed was comfortable, liked the Starbucks at the bistro
Cons: Room was much smaller than it looked in the pictures, same with the pool.
7.9
Anonymous
Good
12-16-2016
Great location, not so great...
Pros: Swimming pool was not packed.
Cons: Breakfasts included in the rate are complicated, there are rules about what we can order and it was challenging to get it right for a family.
9.6
Anonymous
Exceptional
11-20-2016
Exceptional
Pros: Beautiful hotel and staff. Thank you for
hosting the Imperial Court of Tacoma with
grasiousnes. I hope they will continue to
use your hotel in the future.
Cons:
9.2
Anonymous
Wonderful
10-31-2016
Superb
Pros: Desk staff was very helpful.
Cons:
9.2
Anonymous
Wonderful
09-26-2016
Nice upgraded hotel.
Pros: free wifi
Cons: No free breakfast
No free coffee
Would have been great but think coffee and breakfast should be included for the price.
5.8
Anonymous
Okay
09-08-2016
One night, ok, not great
Pros:
Cons: Thin walls, lots of noise, called front desk, didn't really help
7.1
Anonymous
Good
08-24-2016
Close to downtown Tacoma
Pros: Like the location
Cons: Too much money
10.0
Anonymous
Exceptional
08-23-2016
Exceptional
Pros: Super spotless and comfy. We slept great!
Cons:
9.6
Anonymous
Exceptional
08-02-2016
Exceptional
Pros: Nice pool for kids. Good food value.
Cons: Some staff were terrific.
10.0
Anonymous
Exceptional
07-30-2016
Cool stay !
Pros: Bed great , didn't have the eggs !
Cons:
7.1
Anonymous
Good
07-26-2016
Good
Pros: The location was convenient
Cons: Staff were very friendly and and helpful. The wifi connection in the room was very weak, couldn't open emails etc. Had better
wifi reception in the lobby which was a bit
inconvenient. The bathroom expecially the
toilet needed remodeling.
9.6
Anonymous
Exceptional
07-25-2016
Great
Pros: Great hotel, Great location for seeing Tacoma
Cons:
9.2
Anonymous
Wonderful
06-28-2016
Last minute stay
Pros: Convenient locations, Clean, Coffee Shop in lobby nice.
Cons: The A/C unit in the room was loud.
9.6
Anonymous
Exceptional
06-14-2016
Excellent place to stay.
Pros: Room was nice and clean. The bed was amazing.
Cons: Nothing at all.
9.6
Anonymous
Exceptional
06-07-2016
Luxury without the high price...
Pros: The room made me feel like I was the most important client. So comfortable!!! Luxurious without the high price tag. Very clean and welcoming. Customer service very friendly and smiled!!!! Valet service was efficient and very friendly. You have a great staff. Keep up the good work. I will be back
Cons: Maybe breakfast hours extended a bit on Sundays
10.0
Anonymous
Exceptional
04-27-2016
Great!
Pros: Great staff, great location, the room was super clean.
Cons:
9.6
Anonymous
Exceptional
04-05-2016
Exceptional
Pros: Clean,comfortable and quite. Enjoyed our stay
Cons:
7.5
Anonymous
Good
02-09-2016
Good
Pros:
Cons: No hotel bar
10.0
Anonymous
Exceptional
01-28-2016
Best in Tacoma
Pros: The bar went out of their way to make my boys a special dessert
Cons:
8.8
Anonymous
Excellent
01-03-2016
Nice New Years at the...
Pros: I reserved a king with pull out bed for the kids but the pull out bed was very disappointing but the staff at the front desk was more than willing to help us get into a different room with two queen beds
Cons: The pullout bed should be described as a very small bed
7.5
Anonymous
Good
10-10-2015
Pleasant but a little isolated...
Pros: Lovely large room looking out towards Mount Rainier. Good location for visiting the glass museum.
Cons: There was no proper restaurant in the hotel, merely a place where you could get 'food on the go', a semi-cafeteria style facility.
8.8
Anonymous
Excellent
09-22-2015
Overall - great Tacoma Hotel
Pros: Hotel staff was great - really helpful in providing locations, getting car out of valet, etc.
Cons: Noise levels within the hotel - and beds were too soft!
10.0
Anonymous
Exceptional
09-09-2015
Happy customer!
Pros: Beautiful establishment, wonderful staff, good location for a great price!
Cons: Absolutely nothing.
10.0
Anonymous
Exceptional
08-27-2015
Exceptional
Pros: room was very comfortable staff was great
Cons:
9.6
Anonymous
Exceptional
08-25-2015
I'd do it again!
Pros: I loved the valet option. I'm not from that area and I had no clue where I could park my car.
Cons: Two things...
1. The pillows on the bed are firm and that gave me a head ache, so if you're like me and like soft pillows, request them or bring your own.
2. The bar closed at 10pm... Who does that? We were looking forward to winding down and having a few cocktails at the bar in our hotel but the bar was closed. That was a huge disapointment.
10.0
Anonymous
Exceptional
08-21-2015
Exceptional
Pros: Quiet, clean, modern hotel in perfect location
Cons:
9.6
Anonymous
Exceptional
08-18-2015
Great stay for family of...
Pros: Great location and pool was great for kids. Room was comfortable and well appointed.
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