Some larger rooms on the backside of the hotel overlook a small lake.
Smoke free premises. 79 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Was by far the worst experience I’ve had At a holiday inn
Was OK with the fact they gave me a little bit of a later check out to the experience I had but housekeeping kept on knocking on my door asking when I was checking out constantly so I almost got a good night sleep.
Cons: Sick from the breakfast The pool had so much chlorin in it I got sick from it got a bad rash on my leg. I couldn’t sleep Hotel is very noisy Doors slamming. Hearing water running constantly through the walls. People running through, up, down the hallways First day there was a party going on above me kept me up all night.
5.0
Krista
Fair
family with young children
04-17-2018
Passable
Pros:
Cons:
8.0
Diane
Very Good
Family with Teens
04-13-2018
Pros: Location was fine, room was clean and well laid out, breakfast was very good and plentiful, price was right, staff (for the most part) was helpful, parking was free.
Cons: Special offer on door tag was not honored until I pointed out discrepancy to higher staff. I was told door tag was not correct but they would give me the points anyway. Seems very unprofessional to not work out offer before putting it on door tag.
3.0
Verified Hotel Guest
Poor
Business Traveler
04-13-2018
Pros: Nothing
Cons: The room was extremely ugly and poorly set up. It was so bad that I never wanted to be in my room. The breakfast was below average. The entire hotel needs to be updated. Looking out the hotel window I saw a man PEEING in the public area behind the hotel!
10.0
Lois
Exceptional
Traveling as Couple
04-13-2018
Pros: Great room 106 - room was in the back corner of building away from traffic street. View of a pond was nice! Room was very clean and everything in the room I needed. the staff desk person - She was very helpful! I would stay here again.
Cons: No
9.0
Lisa
Wonderful
Solo Traveler
04-13-2018
Pros: Great location, friendly staff, comfort
Cons: There were some questionable individuals walking around the parking lot a couple of nights, but security/police were on the property at those times so it felt safe.
10.0
Taneka
Exceptional
04-13-2018
Pros: The ladies at the frontdesk were so polite and courteous..loved it
Cons: No
7.1
Gabrielle
Good
solo traveller
04-12-2018
Fine for a quick visit
Pros:
Cons: In the two days I was there I went to 3 different rooms. Issues in the first two rooms one was maintenance, when was something completely different.
3.8
Katherine
Poor
family with young children
04-08-2018
Poor
Pros:
Cons:
10.0
Rosaliinda
Exceptional
young couple
04-05-2018
Had fun with my best...
Pros:
Cons:
7.5
Hannah
Good
young couple
03-27-2018
Good
Pros:
Cons:
8.8
Flipgood
Excellent
young couple
03-13-2018
Fabulous
Pros:
Cons:
6.3
William
Pleasant
family with young children
03-12-2018
Pleasant
Pros:
Cons: We travelled with a youth baseball team. The kids were excited to swim after their tournament games. We kept them out of the hot tub because of the yellowish color of the water. The pool itself was over-chlorinated. Five different kids could barely see after 45 minutes in the pool. A couple of the boys still had issues with their eyes the next morning. My son showered in the evening, and his hands still smelled like chlorine after two full baseball games the next day.
10.0
Leslie2534
Exceptional
young couple
03-10-2018
Exceptional
Pros: Great staff And rooms are comfortable
Cons:
6.7
Justin
Pleasant
solo traveller
03-06-2018
Pleasant
Pros: I liked the 24hr pool and workout gym
Cons: Jacuzzi dirty and sauna wasn't working.
6.3
Anonymous
Pleasant
review category group of friends
03-04-2018
Pleasant
Pros:
Cons:
7.1
Anthony
Good
solo traveller
03-02-2018
Ok
Pros:
Cons: Only one staff person not very friendly
9.2
Agripina
Wonderful
family with young children
02-28-2018
It was delightful and the...
Pros: I enjoyed my stay.
Cons: The pool seemed like it was still under construction but im glad it was open because me and my kids had fun swimming the night away.
7.5
Anthony
Good
solo traveller
02-20-2018
Good
Pros:
Cons:
7.5
Amy
Good
family with young children
02-20-2018
Good
Pros:
Cons:
5.0
Andrea
Fair
family with young children
02-20-2018
Passable
Pros:
Cons:
4.2
Deanne
Disappointing
family with young children
02-20-2018
Never returning to this particular...
Pros: Nothing
Cons: Noisy room & a soft bed
Was very disappointed in our stay
6.7
Molly
Pleasant
solo traveller
02-18-2018
Pleasant
Pros:
Cons:
7.5
June
Good
review category group of friends
02-17-2018
Breakfast was great but no...
Pros: Bed
Cons: The shower was not hot we did not shower
9.6
Ondine
Exceptional
review category group of friends
02-16-2018
Exceptional
Pros:
Cons:
6.3
Josamy
Pleasant
solo traveller
02-11-2018
Pleasant
Pros:
Cons: Under construction and I was not notified. Spa tub was dirty
7.1
Anonymous
Good
young couple
02-10-2018
Loved the jacuzzi tub
Pros: It would've been nice to have the air/heat be able to just run as a fan... Too quiet and heard all traffic outside. The late check out option was great.
Cons: It would've been nice to have the air/heat be able to just run as a fan... Too quiet and heard all traffic outside.
6.7
Carol
Pleasant
family with young children
02-07-2018
Would not stay there again..unless...
Pros: Staff was great beds were super comfortable.
Cons: I was highly disappointed in the condition of the hotel.
Pictures were very misleading..it was old alitte run down.
Pool was dirty hot tub was closed but filled with yellow water.
7.9
Wings
Good
solo traveller
02-04-2018
Good
Pros: I absolutely loved the bed. It was the best sleep I had in a long time. The staff was pleasant with greeting me as soon as I walked through the door.
Cons: we were on the first floor and view was the parking lot. Wish we were placed on a higher level however, considering it was a last minute day of booking, there wasn't much to complain about.
7.1
Elizabeth
Good
review category group of friends
02-02-2018
Good
Pros:
Cons:
7.1
Tony
Good
review category group of friends
02-01-2018
Overall, I'd revisit again
Pros: Great breakfast and cleanliness.
Cons: I couldn't connect to wifi
3.8
Rhonda
Poor
young couple
01-26-2018
Never again!
Pros: Lots of options
Cons: Being charged hundreds of dollars, like over $700, after checking out because they thought they smelled pot in my room. I NEVER SMOKED INSIDE THE BUILDING OR ROOM. Their charge for smoking in room, which I did not do, is $250. I had to initial on check-in regarding smoking policy. I agreed to their policy because I don't smoke cigarettes and didn't smoke anything in the room or hotel.
7.5
Christine
Good
solo traveller
01-22-2018
Good
Pros:
Cons:
7.9
Karla
Good
young couple
01-21-2018
We enjoyed Tacoma
Pros: The room was clean, staff super friendly. Breakfast was really good and the young lady attending to the breakfast station was very polite and prompt with making sure everything was good. The soaking tub in our room was awesome.
Cons: You better have long arms to reach the toilet paper from the toilet. Also there is only one chair by the desk, which was broken. Room was not very well lit. Would had been nice if there was a small table and chairs to sit by for when the lobby is too full at breakfast. This hotel is located in a sketchy ghetto area. Plus there was construction going on outside the building entrance. This was not cordoned off properly and tools were dropped from overhead. There is limited parking, transient people everywhere. But we were assured that we were safe.
6.3
Anonymous
Pleasant
review category group of friends
01-21-2018
Pleasant
Pros:
Cons:
10.0
Raymundo
Exceptional
solo traveller
01-20-2018
#1
Pros: #1
Cons: n/a
7.9
Amber
Good
young couple
01-16-2018
Good
Pros: The front desk staff were friendly and helpful. The free breakfast was great and the breakfast attendant was very nice. We enjoyed the jacuzzi tub in the room, very relaxing.
Cons: It was a bit noisy. The traffic outside and the many sirens we heard throughout the night might bother a light sleeper. Walking down the hallways you can hear people in their rooms.
10.0
Melody
Exceptional
young couple
01-15-2018
Great place
Pros: Very nice workers. The place is very clean.
Cons:
10.0
Anonymous
Exceptional
mature couple
01-15-2018
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
01-15-2018
Good
Pros:
Cons:
2.5
Preston
Poor
solo traveller
01-09-2018
Very poor
Pros:
Cons:
6.3
Richard
Pleasant
young couple
01-07-2018
Pleasant
Pros:
Cons: First thing when walking in the door turned on switch and light was burned out! First impression not good!!!
3.3
Anonymous
Poor
family with young children
01-02-2018
Poor
Pros:
Cons: Renovation n service
4.6
Kashawna
Disappointing
review category group of friends
01-01-2018
Disappointing
Pros:
Cons:
8.8
Wendy
Excellent
solo traveller
01-01-2018
Fabulous
Pros: The room was very spacious and clean. The jacuzzi tub was amazing!
Cons: Toilet paper was difficult to reach when seated on toilet. Traffic noise was rather annoying and woke me up several times.
5.0
Anonymous
Fair
mature couple
12-30-2017
Passable
Pros:
Cons:
7.5
Frank
Good
family with young children
12-14-2017
Good
Pros: Staff was extremely helpful and In-room jacuzzi was amazing.
Cons: The neighboring area is sketchy and we saw several non-customers walking around the parking lot.
10.0
Anonymous
Exceptional
young couple
11-30-2017
Exceptional
Pros:
Cons:
7.1
Beth253
Good
young couple
11-27-2017
The fish in me would...
Pros: The beds and pillows were very comfy. The room was clean, and smelled fine. Staff was friendly, and checking in and out was easy. The curtains did a good job of blocking out the light. And the jacuzzi tub turned me into a wet noodle not just once, but twice. The selection at the breakfast was nice. A lot of different options.
Cons: We stayed 2 nights. The 24hr pool/spa was’nt available/open until the morning we left. There was also a lot of clutter and debris around the rear of the building. From ongoing construction I suppose. There was only one ice machine that was functional. And when I asked to have my bed cover changed, due to spilled coffee, it never happened. It dried, so I dealt with it. But I felt bad leaving a stain.
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