Shilo Inn & Suites - Tacoma

AAA Inspector Rating
8.7
Very Good
250 Guest Ratings
7414 S Hosmer St
Tacoma, WA 98408- Map It
Photos
X
AAA Inspector Notes
Highlights include slightly larger rooms and convenient interstate access. Smoke free premises. 132 units, some efficiencies. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-5 exit 129, just se. 7414 S Hosmer St 98408.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
sauna, hot tub, steamroom, exercise room.
Guest Services
valet and coin laundry.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 250 guests
Showing reviews 1 - 5 of 50
6.7
Angel
Pleasant
family with young children
04-20-2017
Pros: The pool room was warm and the beds were comfy and the hotel is located around lots of restaurants
Cons: The front desk clerk was unfriendly and l disliked her customer service. I honestly won't be coming back to this hotel due to this employee. When you register they say your not allowed to let anyone use the pool who isn't registered to your room so they had me write down all the names of the children staying with me which is unusual? I never had to do such a thing at any other hotel? And we often get rooms so my kids could swim. I tried to register my niece and the front desk clerk lied and said I was only allowed 5 people per room but when you book it clearly says the room fits 2 adults and 4 children when I returned to tell her she acted like she didn't know what I was taking about after just arguing with me about it.. she knew she was wrong and lied.
10.0
Katherine
Exceptional
family with young children
04-17-2017
Pros: When we first got there, there was a booking issue. The staff fixed the issue and we were treated with friendly and fast service. The room was clean and in a great spot. There was ice machines and vending on every floor, the breakfast in the am gave nice choices. Pool was open all night. we left relaxed and enjoyed our stay.
Cons: The one thing I would have to say is our room card had to be activated a few times, we didn't keep them near phones or other cards like we were told.
8.3
Sam
Very Good
family with young children
04-14-2017
Pros: The amazing staff!!!
Cons: The breakfast
9.2
Connie
Wonderful
family with young children
04-13-2017
Pros: the kids had a great time in the pool, it was large compared to other places we have stayed in. The continental breakfast was fresh and good. the kids loved that the internet worked even during the evening, most hotels we stay at the internet gets slow or shuts down in the evening however this place didn't have a glitch.
Cons: the beds were to hard for my comfort level kind of felt like I was sleeping on the floor.
6.3
Anonymous
Pleasant
family with young children
04-09-2017
Pros: Selected because it had an indoor heated pool, free breakfast, microwave, small frig, and the location was great for going to Point Defiance Zoo--all 5-Stars with 3 families and 6 kids! Rooms clean. Beds comfortable.
Cons: More space. Would have been better with a couch or more chairs and towels (only 2 chairs and 2 towels for 4 people.) Front desk sent up more towels without any issue. Rooms faced the highway so had a lot of noise from that.
Showing reviews 1 - 5 of 50