Oversize guest rooms are comfortable for families and longer stays. This hotel is popular with teams and families on the weekends. The many windows in the pool area make for a bright and welcoming space where kids love to hang out.
Smoke free premises. 138 units, some two bedrooms. 4 stories, interior corridors.
valet and coin laundry, airport transportation, area transportation-Southcenter Mall & Costco.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 76 guests
Showing reviews 1 - 5 of 50
10.0
Dennis
Exceptional
young couple
09-22-2016
Pros: Was an awesome place to stay! If you had children there is a fun center next door. We were very pleased with our stay!
Cons: We liked everything so nothing to report here
5.0
Rick
Fair
mature couple
09-20-2016
Pros: Rooms were adequate for the price.
Cons: Very limited restaurant available within short walking distance (2 fast food) to venture to shopping, entertainment, food, etc required a limited shuttle from the facility
4.2
David
Disappointing
solo traveller
08-29-2016
Pros:
Cons: Room was musty smelling. Location is right next to a busy road so the noise of traffic is constant.
7.5
David
Good
family with young children
08-29-2016
Pros: Large room, friendly helpful staff
Cons: Without a car the options to dine are limited. The nearest restaurants (not fast food) are in other hotels nearby.....
8.8
Dan
Excellent
review category group of friends
08-26-2016
Pros: The "COMFORT" in Comfort Suites was apparent. We had an excellent stay!
Cons: The front desk needs match books! They also need the coupons for the Family Fun Center. We got there and the Staff at Family Fun Center said we had to get a Coupon from the staff at our hotel, when we got to the hotel the staff there said they hadnt gotten coupons from FFC. Whatever! We still had a great time.
5.4
Sean
Fair
family with older children
08-20-2016
Pros: staff was great
Cons: Way way to $$ for one night $400 give me a break
5.0
Gerald
Fair
family with older children
08-13-2016
Pros: Location
Cons: Reservation errors
7.5
Susan
Good
family with older children
08-13-2016
Pros: Free shuttle service to mall and airport. Bus stop near by.
Comfy beds and nice linen
Cons:
10.0
Pamela
Exceptional
family with young children
08-11-2016
Pros: Great pool. Good breakfest
Cons:
10.0
Stephen
Exceptional
solo traveller
08-09-2016
Pros: Everything, don't change anything
Cons: Na
7.9
Scott
Good
family with young children
08-02-2016
Pros: The friendly staff was a pleasure.
Cons: Little things were falling apart in our room. The tile floor was coming up In the bathroom. The lobby needed paint touch up above and furniture is a little worn. First impressions are important. Other than that we had fun.
9.6
Jeff
Exceptional
mature couple
07-12-2016
Pros: Mattress and pillows. Good clothes iron. Great breakfast.
Cons: Low water pressure, too much aeration, water temp needs to be hotter.
10.0
Pauline
Exceptional
family with young children
07-10-2016
Pros: The staff is very helpful/accommodating with customers who have children and checked out,but have awhile before they go to the airport!!
Cons:
9.6
Anaheim
Exceptional
family with older children
06-30-2016
Pros: Spacious rooms, delicious breakfast waffles with multiple flavors, chocolate chip cookies for mid afternoon snacks,great location convenient to everything, malls, foods and freeways
Cons: Our room had residual smell of barf. It was strong at first but gradually disispitated. Wasn't too bad to the point of needing to switch room.
7.5
Janet
Good
mature couple
06-23-2016
Pros: Beds were comfy room was clean but hotel had no resturant we didn't have a car so couldn't get anywhere to eat, had to eat at subway located in the parking lot for dinner..there was no hot water when we got up in the morning and no one warned us they were working on it so no showers in the morning..the hotel is close to the bus system to get downtown which was convient..We would stay here again but will make sure the hot water works!
Cons: No hot water, no resturant on site or close by
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-17-2016
Pros: The staff. at the front desk helped guide me from the airport via their free shuttle. She also provided me with a free razor and shaving cream when I realized I'd forgot to pack them. Great service.
Cons: It pretty close to a family fun park. I could here the children having fun while in my room. It didn't bother me but it might bother other people.
8.8
Thomas
Excellent
family with older children
06-16-2016
Pros: Beds/pillows very comfortable.
Cons: Water pressure in shower extremely low.
7.5
Anonymous
Good
mature couple
06-09-2016
Pros: Beds were comfortable. Loved the Quiet Floor we were put on!
Cons: Limited hours for the pool. Small fitness area
10.0
Tracy
Exceptional
family with young children
06-01-2016
Pros: The pool was great for the kids and breakfast each morning was wonderful as well.
Cons:
10.0
Elizabeth
Exceptional
mature couple
06-01-2016
Pros: Loved everything!
Cons: Nothing
9.0
Michael
Wonderful
Business Traveler
05-28-2016
Pros: Close to airport with a nice river parkway behind the hotel.
Cons: Difficult to get to with public transit. Airport shuttle was great, but public transportation for travel to and from Seattle Downtown and Pike Market convoluted at best, while a taxi would be costly. Closer restaurants needed for longer stays.
9.6
Jamie
Exceptional
review category group of friends
05-18-2016
Pros: Good selection for breakfast
Cons: Hot tub was dirty and not working well
9.6
Antonius
Exceptional
solo traveller
04-28-2016
Pros:
Cons: Breakfast
9.2
Keith
Wonderful
mature couple
04-21-2016
Pros: Having a fridge was a plus. Luggage rack a plus. Sofa and coffee table a plus. Breakfast had something for everyone's taste.
Cons: Mattress was on the hard side.
Shower head was not meant for a short person; too high for me to change from pulsating to shower spray.
3.0
Tracy
Poor
04-11-2016
Pros: it was easy to find.
Cons: The front desk people have been trained that the phone calls are more important than a walk up. I got in my room and it had not been cleaned. Fiberglass shower had been resurfaced a horrid color.the toilet was against the wall, I hated using it. gross!
7.5
Joleen
Good
family with young children
04-07-2016
Pros: We were able to check-in 3 hours early - at Noon. The pool was nice. It was FULL of little kids until 10pm when it closed. That was to be expected though, this hotel is next door to the Family Fun Center (an amusement park for children). The room had both firm and soft pillows on the each bed with a little placard letting you know which pillows were which. The room was spacious and even had a short dividing wall between the beds and where the foldout couch is. There were three of us (2 adults and 1 child) and we could have easily (and comfortably) put twice as many people in the room as we had. The room had a nice kitchen type area where the mini-fridge was concealed in the lower cabinetry and a microwave in the upper cabinetry. They also had a variety of cups, mugs, and wine glasses in the room. I didn't drink any of the in-room coffee because coffee (regular and decaf), hot and ice water with a full spread of condiments were available in the lobby 24-hour a day. There was also a large closet to hang garmet bags and coats with an ironing board, iron and extra bedding inside. The floor to ceiling mirror on the door was also a nice touch. The room was well decorated and a comfortable room to stay in.
Cons: At check-in, we were told that our floor (4th Fl.) was a 24-hr strictly enforced "quiet floor" due to it being occupied by flight crews who were day sleepers. We were later told by the front desk who was checking our friends in that they have contracts with several airlines, that every floor has flight crews and the entire hotel has a strictly enforced 24-hour quiet policy. It makes no sense to me at all to put flight crews on every floor of a hotel that is next to a children's amusement park. When housekeeping came through on day 2 of our stay, they only took the old towels away and brought new ones. They didn't make beds or empty trash cans.
10.0
Marcus
Exceptional
family with older children
04-01-2016
Pros: It was very clean! The staff was friendly and the fresh baked cookies was a real treat. The breakfast buffet was incredible for the price that we paid for the room. Would recommend to friends and family.
Cons:
10.0
Maribeth
Exceptional
young couple
03-31-2016
Pros: Stayed on business. Hotel was very quiet and room was spacious and accommodating.
Cons:
9.0
Patricia
Wonderful
Family with Young Children
03-22-2016
Pros: Great location. Wonderful value, nice pool, fabulous FREE breakfast.
Cons:
10.0
Philippe
Exceptional
family with young children
03-17-2016
Pros: Everything was Superb!
Cons:
7.5
Deanna
Good
family with older children
03-12-2016
Pros: Continental breakfast & location is great
Cons:
9.2
Liz
Wonderful
family with young children
03-10-2016
Pros: They accommodated our request for a ground floor room.
Cons:
10.0
Anonymous
Exceptional
solo traveller
03-03-2016
Pros: The overall appearance and the way it was managed really showed quality and true concern for the people staying there.
Cons:
8.8
Anonymous
Excellent
family with older children
03-02-2016
Pros: The deluxe suite was very nice and the pillows were great!
Cons:
10.0
Anonymous
Exceptional
family with young children
02-21-2016
Pros:
Cons: They should have complimentary bottled water in the bed room
5.8
Chad
Okay
young couple
02-13-2016
Pros: Great pool!
Cons: Breakfast was horrible. Cold ham. Potatoes not cooked. Rubber eggs. No cooking done at all. TV kept losing signal.
2.9
Bryan
Poor
young couple
02-09-2016
Pros: Location
Cons: Beds were horrible, A/C didn't work at all.
7.5
Kyle
Good
family with young children
02-01-2016
Pros: Nice room. Kids loved the pool.
Cons: tacky décor everywhere outside.
10.0
Angelita
Exceptional
family with older children
01-31-2016
Pros: Can always count on a clean room/linens, comfortable bed! This is normally our go to place to stay when in Seattle and we are never let down.
Cons:
8.3
Dana
Very Good
family with older children
01-23-2016
Pros: This hotel was well worth $115 per night with free parking.
Cons: Hotel could use some updates to the laundry room and lobby.
10.0
David
Exceptional
solo traveller
01-10-2016
Pros: Arrived at Airport during rush hour. Excellent staff member picked me up at Airport and took me to Hotel. Picked me up again at the Mall as I needed to purchase some items for my trip. Wonderful experience.
Cons:
8.3
Charles
Very Good
mature couple
01-08-2016
Pros: The staff was particularly good and nice, they could have been in an upscale resort.
Cons: It seemed the shuttle took a long time to come, but looking at the traffic as we left the airport it was apparent why. Traffic was backed up and almost standing still as far as you could see.
6.7
Jose
Pleasant
family with young children
12-01-2015
Pros: Bed,pillow.
Cons: Cold elevator when you go to the pool.
9.6
Kenneth
Exceptional
review category group of friends
11-17-2015
Pros: Awsome facilities. Great breakfast
Cons: Poor water presure, but we made it work.
9.2
Sandra
Wonderful
solo traveller
11-16-2015
Pros: Friendly staff! Comfortable rooms!
Cons: Coffee maker was broken and they had forgotten to replace it after I requested. They must have gotten busy so I didn't bug them.
9.6
Sandra
Exceptional
mature couple
11-01-2015
Pros: Shuttle bus service .
Cons:
7.1
Linda
Good
solo traveller
10-16-2015
Pros: It was clean and comfortable, especially the bed.
Cons: As soon as I checked into my room and used the bathroom, I realized that the toilet seat was very loose and slipping. Since I was going out with friends I stopped at the front desk & told the woman about it & asked her to have maintence repair or replace it while I was out. Needless to say, it was not done. Also, the hot breakfast items were either cold or empty. The hotel staff did not seem to care and would only attend to one item.
10.0
Anonymous
Exceptional
mature couple
09-24-2015
Pros: Five minutes from airport. Clean and modern.
Cons:
8.3
J
Very Good
family with older children
09-23-2015
Pros: Breakfast
Cons: The room
8.0
Kevin
Very Good
Traveling as Couple
09-19-2015
Pros: Nice room , front desk person was friendly
Cons: The reason we stayed at this hotel was for the pool and locationWe checked in at 10 :30 pm pool was closed and would not open till 8: 00 amWhen pepole travel all hotel 's that have pool should be open from 6:00 am to 2:amThis rule is so stupid
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