Holiday Inn Express Yakima

AAA Inspector Rating
8.7
1001 Staff Sgt Pendleton Way
Yakima, WA 98901- Map It
Photos
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AAA Inspector Notes
This hotel features a spacious car arrival and seating arrangements in front of a floor-to-ceiling stone fireplace. Rooms feature decorative bedding, crown molding and baths offer upscale amenities. Smoke free premises. 87 units, some kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-82 exit 33B eastbound; exit 33 westbound, just w to 9th St, just n to Pendleton Way, then just s. 1001 Staff Sgt Pendleton Way 98901.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 20 guests
Showing reviews 1 - 5 of 13
5.8
Disrepected
Okay
family with older children
08-16-2016
Pros: I like the breakfast, laundry easy on the same floor and ice on the same floor. Pool open 24 hours. Great!
Cons: I booked 4 standard rooms online. I called the hotel prior to our arrival to find out what they considered a standard room. I was told it would have a bed and pullout couch. Which would work because everything was booked in the town because of a soccer tournament. When I arrived to check in I was given 4 handicap rooms and told that was what I booked online and if I had issues I should contact Booking.com. The problem is the 4 fours rooms did not have couches that pull out into beds. I explained that I had called prior to arrival was given the information that each room would have a pull out couch. The manager on duty was rude and told me I should call around town to see if I could find another room. It was what I booked online so I could call booking.com and see what they could do. I tried to explain that I did not book 4 handicap rooms over 4 months ago. He didn't try and help me figure out this situation. If it was what I booked, I can own that but then help me figure out how to make it work for my group. I was very very disappointed I the level of customer service.
9.6
Lorraine
Exceptional
mature couple
08-01-2016
Pros: The staff was very friendly and welcoming. Yesenia checked us in promptly and gave us a beautiful ready room. The pool was open 24 hours. Breakfast was very good with lots of choices. Checkout the next day was fast and efficient. I loved that they had a refrigerator, microwave and Keurig coffee
Cons: The sheets had a stain, but otherwise the room was very clean.
9.6
Chris
Exceptional
mature couple
07-12-2016
Pros: Put away food too early. The beds & pillows were great. Staff very attentive
Cons: The price could have been lower
9.2
Doctorleeky
Wonderful
mature couple
05-14-2016
Pros:
Cons: The breakfast was inedible. Thank goodness there was cereal and yogurt.
7.9
Ronald
Good
mature couple
03-12-2016
Pros: Rates and easy of registration.
Cons: Under staffed for the huge crowd at breakfast.
Showing reviews 1 - 5 of 13